Best Free Customer Satisfaction Software

CFN Insight is a comprehensive customer experience software designed to empower businesses to deliver exceptional service and foster lasting customer relationships. This robust platform offers a suite of tools that enable organizations to capture, analyze, and act on customer feedback in real-time, ensuring that every interaction meets high standards of satisfaction. CFN Insight’s intuitive inte... Read more about CFN Insight

Plantt is a cutting-edge artificial intelligence software platform that leverages machine learning, data analytics, and automation to drive smarter decision-making for businesses. Designed to assist organizations in maximizing operational efficiency, Plantt offers solutions for predictive analytics, demand forecasting, and process optimization. By analyzing large volumes of data from various sourc... Read more about Plantt

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam

Desk360 is an omnichannel customer service management software that streamlines support processes with its robust features. The platform shines with its ability to consolidate customer inquiries from various channels like email, social media, and apps into a single, unified interface. This integration enhances the customer service teams’ efficiency in handling customer requests. Desk360's real-t... Read more about Desk360

Incogneato is an innovative Employee Engagement Software designed to foster a positive and productive work environment by enhancing communication, recognition, and collaboration within organizations. This comprehensive platform offers a suite of tools for conducting employee surveys, managing recognition programs, facilitating feedback, and promoting team collaboration, ensuring that employees fee... Read more about Incogneato

Freddy Feedback is an innovative customer satisfaction software that helps businesses gather valuable feedback from customers and analyze their experiences to improve service quality. The software allows organizations to easily create surveys, polls, and questionnaires to collect feedback across multiple channels, including websites, email, and in-app forms. Freddy Feedback’s advanced analytics ... Read more about Freddy Feedback

Callexa Feedback is a customer satisfaction software that helps businesses gather, analyze, and act on customer feedback to improve their products, services, and overall customer experience. The platform provides tools for creating custom surveys, polls, and feedback forms that can be distributed across various channels, including email, websites, and mobile apps. Callexa Feedback uses advanced an... Read more about Callexa Feedback

Promoter Ninja is a review management software designed to help businesses enhance their online reputation by managing, monitoring, and responding to customer reviews across multiple platforms. The software centralizes reviews from websites like Google, Yelp, and Trustpilot, allowing businesses to view, analyze, and respond to customer feedback in one place. Promoter Ninja’s features include aut... Read more about Promoter Ninja

Deep Talk is an advanced natural language processing (NLP) software designed to help organizations analyze and understand human language more effectively. This platform provides users with tools to process text data, extract insights, and automate language-related tasks. With Deep Talk, businesses can enhance their customer service operations by analyzing customer interactions, sentiment, and inte... Read more about Deep Talk

Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create c... Read more about Raaft

ProductHQ is a versatile project management software designed to streamline collaboration and productivity within teams. It offers tools for task management, scheduling, and progress tracking, allowing users to organize projects efficiently. With features like customizable dashboards, reporting, and team communication, ProductHQ enhances visibility into project timelines and resource allocation. T... Read more about ProductHQ

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

Merren is an intuitive customer satisfaction software designed to help businesses gather valuable feedback and improve their customer experience. The software allows companies to collect real-time insights from customers via surveys, reviews, and ratings. With customizable survey templates and multiple response formats, Merren helps businesses measure satisfaction across various touchpoints, from ... Read more about Merren

Responsly is a versatile survey software designed to help businesses collect valuable feedback from customers, employees, and stakeholders. The platform allows users to create customized surveys for a variety of purposes, including customer satisfaction, market research, employee engagement, and product feedback. Responsly offers a range of survey templates, making it easy to create professional s... Read more about Responsly

FanExam is a customer satisfaction software that allows businesses to measure and improve customer experiences through feedback and survey tools. Built around the Net Promoter Score (NPS) framework, FanExam enables companies to gather actionable insights directly from their customers. The software helps businesses create customized surveys, distribute them via multiple channels, and analyze the re... Read more about FanExam

Surveyapp is a user-friendly survey software that helps businesses collect valuable feedback from customers, employees, and stakeholders. The platform offers a variety of customizable survey templates and question types, enabling users to create surveys tailored to their specific needs. With powerful data analysis and reporting tools, Surveyapp automatically compiles results and generates insights... Read more about Surveyapp

thanks! is an innovative employee recognition software designed to help organizations foster a culture of appreciation and engagement among their workforce. This platform provides tools for recognizing and rewarding employee contributions, enabling businesses to enhance morale and motivation. With features such as customizable recognition programs, real-time feedback, and social sharing capabiliti... Read more about thanks!

FeedbackRIG is an advanced customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback to improve their products and services. The platform provides an easytouse interface for collecting customer reviews, ratings, and survey responses across multiple channels, such as websites, mobile apps, and social media platforms. With customizable survey templates,... Read more about FeedbackRIG

Fynzo Feedback is a powerful customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. This platform provides comprehensive tools for creating surveys, conducting polls, and measuring customer satisfaction metrics. With Fynzo Feedback, organizations can design customizable questionnaires to capture insights from customers regarding their ... Read more about Fynzo Feedback

UpMyShop! is a comprehensive customer satisfaction software designed to help businesses monitor, assess, and improve customer experience. It offers tools for collecting feedback through surveys, reviews, and rating systems, providing valuable insights into customer preferences and satisfaction levels. The platform uses AI-powered analytics to detect patterns and trends, enabling businesses to unde... Read more about UpMyShop!

Retamo is an innovative review management software designed to help businesses monitor and manage their online reputation effectively. The platform provides tools for collecting, analyzing, and responding to customer reviews across various platforms, ensuring that organizations can engage with their audience and address feedback promptly. Retamo allows users to create customized review requests an... Read more about Retamo

Opinyin is a dedicated customer satisfaction software designed to help organizations measure and enhance their customer experience effectively. This platform provides tools for gathering feedback through surveys, polls, and reviews, allowing businesses to gain valuable insights into customer perceptions and satisfaction levels. With Opinyin, users can easily create customized surveys tailored to t... Read more about Opinyin

WeHelp is a customer experience (CX) software platform designed to enhance the way businesses interact with their customers. By leveraging advanced analytics and feedback tools, WeHelp enables businesses to understand customer needs, identify pain points, and improve service delivery. The software includes features for collecting and analyzing customer feedback through surveys, chatbots, and socia... Read more about WeHelp

GetFeedy is a comprehensive customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback to enhance service quality and foster loyalty. By providing tools for collecting feedback through multiple channels such as surveys, ratings, and direct comments, GetFeedy enables businesses to understand their customers' needs and preferences in real-time. The softw... Read more about GetFeedy