Best Free Customer Satisfaction Software

Woorise is an online platform designed to help businesses create and run contests, surveys, and quizzes. It simplifies the process of engaging with audiences through these interactive methods. The tool offers a variety of templates, making it easy to set up campaigns quickly. Key features include social media integration, which enhances the reach of campaigns across various platforms. Woorise also... Read more about Woorise

Key Survey is a robust survey software solution designed to help organizations collect and analyze feedback effectively. With its user-friendly interface, users can create customizable surveys using various question types, including multiple-choice, rating scales, and open-ended formats. Key Survey supports advanced data analysis, allowing users to gain valuable insights from responses in real tim... Read more about Key Survey

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) survey... Read more about Retently

Thematic is a cutting-edge customer experience software that helps businesses understand and improve customer satisfaction through data-driven insights. Utilizing advanced analytics and natural language processing, Thematic allows organizations to gather and analyze customer feedback from various sources, including surveys, social media, and reviews. The platform's intuitive dashboard provides rea... Read more about Thematic

ClickDesk is a user-friendly software tool designed to enhance customer support and online communication for businesses. It combines several key features: live chat, helpdesk, voice and video chat, and social media integration. This combination allows companies to manage customer interactions more effectively. Live chat functionality enables real-time text conversations on websites to offer immedi... Read more about ClickDesk

RaveCapture helps businesses measure and enhance customer satisfaction by collecting meaningful feedback at key touchpoints. With automated review requests, customizable surveys, and AI-driven insights, brands can better understand customer sentiment and identify areas for improvement. Our platform enables businesses to showcase positive experiences while proactively addressing concerns, turning ... Read more about RaveCapture

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and... Read more about Guest Suite

FeedbackFive is an innovative 360-degree feedback software designed to enhance employee performance and development through comprehensive feedback mechanisms. This powerful platform allows organizations to gather insights from multiple sources, including peers, managers, and subordinates, providing a holistic view of employee performance. With FeedbackFive, organizations can streamline the feedbac... Read more about FeedbackFive

Feedier is an advanced survey software that allows businesses to collect valuable feedback from customers, employees, and other stakeholders. With its userfriendly interface, Feedier enables the creation of highly customizable surveys that can be tailored to any business need. The platform offers various question types, such as multiple choice, Likert scales, and openended questions, allowing busi... Read more about Feedier

UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an interactive community environment. This integration allows businesses to gather valuable insights directly from their users... Read more about UseResponse

Keatext is a predictive analytics software that uses advanced machine learning algorithms to help businesses uncover valuable insights from their data. By analyzing historical trends and patterns, Keatext predicts future outcomes, enabling businesses to make more informed decisions and plan for the future with confidence. The platform offers features for sentiment analysis, trend forecasting, and ... Read more about Keatext

Upvoty is an innovative customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. This platform provides tools for creating surveys, collecting insights, and tracking customer sentiment, enabling organizations to understand their customers’ needs and preferences better. With Upvoty, users can create customized feedback forms that engage... Read more about Upvoty

Custplace is an innovative review management software designed to help businesses monitor, manage, and enhance their online reputation. This platform provides comprehensive tools for collecting customer feedback, analyzing reviews, and responding to customer inquiries effectively. With Custplace, users can easily track reviews across various platforms, gain insights into customer sentiments, and i... Read more about Custplace

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

Fuel Cycle is a versatile market research software that empowers organizations to gather and analyze consumer insights effectively. This platform provides tools for conducting surveys, focus groups, and online communities, enabling businesses to engage with their target audience and gather valuable feedback. Fuel Cycle's user-friendly interface allows researchers to design custom surveys and polls... Read more about Fuel Cycle

Crowdtech is an innovative market research software designed to facilitate data collection and analysis for businesses seeking insights into consumer behavior and market trends. This platform provides comprehensive tools for designing surveys, managing panels, and analyzing results, ensuring that organizations can gather valuable information efficiently. With its user-friendly interface, Crowdtech... Read more about Crowdtech

Netigate is a versatile survey software designed to help businesses and organizations collect, analyze, and act on customer, employee, and market feedback. The platform offers an intuitive interface that enables users to create and distribute surveys across multiple channels, such as email, websites, or social media. Netigate’s powerful analytics tools allow businesses to analyze survey results ... Read more about Netigate

SurveyLab is a professional survey software that caters to creating, sending, and analyzing online surveys. Its user-friendly interface allows for easy crafting of surveys, tailored to specific needs. The tool supports various question types, including multiple-choice and open-ended, enhancing survey versatility. Real-time results tracking is a key feature, providing instant insights into responde... Read more about SurveyLab

Trustmary is a tool designed for businesses to gather and showcase customer testimonials. It focuses on converting positive customer experiences into powerful marketing content. The platform simplifies the process of collecting testimonials through automated surveys and feedback forms. Trustmary also enables the easy integration of these testimonials into websites, enhancing credibility and trust ... Read more about Trustmary

Lumoa is an innovative customer experience software that empowers businesses to enhance their customer interactions and satisfaction. With its powerful analytics and feedback tools, Lumoa helps organizations understand customer sentiments and preferences, enabling data-driven decision-making. The platform collects feedback through various channels, including surveys and social media, providing a c... Read more about Lumoa

easiware is a comprehensive customer service software designed to help businesses deliver exceptional customer experiences. With tools for managing customer interactions across multiple channels—including email, social media, and live chat—easiware centralizes communication for efficient service delivery. Its CRM capabilities enable businesses to track customer history and preferences, allowin... Read more about easiware

AnswerDash is an innovative customer service software that revolutionizes the way businesses interact with their customers by providing instant, context-sensitive support directly on their websites and applications. It offers a powerful AI-driven knowledge base that delivers accurate answers to customer queries in real-time, reducing the need for live support and enhancing user experience. AnswerD... Read more about AnswerDash

SatisMeter is an advanced 360 Degree Feedback Software designed to help businesses gather comprehensive feedback on employee performance from multiple sources, including peers, managers, and subordinates. The platform offers tools for creating customized feedback surveys, collecting responses, and analyzing feedback data, ensuring a well-rounded assessment of employee skills and behaviors. SatisMe... Read more about SatisMeter

Doopoll is a dynamic polling software designed to facilitate real-time feedback collection and audience engagement. This platform allows users to create interactive polls, surveys, and quizzes with ease, making it ideal for events, conferences, and online meetings. With features such as live results, customizable templates, and data analytics, Doopoll enhances audience participation and provides v... Read more about doopoll