Best Free Customer Satisfaction Software

binds.co is a cutting-edge Customer Experience Software designed to help businesses enhance their interactions with customers and deliver exceptional service. It offers a comprehensive platform for managing customer inquiries, feedback, support requests, and engagement campaigns, ensuring that every customer interaction is handled efficiently and effectively. binds.co features an intuitive interfa... Read more about binds.co

Featurebase is a customer satisfaction software that enables businesses to gather, analyze, and act on customer feedback. With Featurebase, users can create surveys, monitor reviews, and track customer satisfaction metrics, providing insights into customer needs and preferences. The software’s feedback tools allow businesses to capture insights across multiple channels, including web, email, and... Read more about Featurebase

ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond effectively to user needs. With its user-friendly interface, ServiceTonic allows users to create and manage support tic... Read more about ServiceTonic

Wiremo is an effective Review Management Software designed to help businesses collect, manage, and showcase customer reviews effortlessly. This platform offers a user-friendly interface that allows organizations to generate authentic feedback from customers after purchases, enhancing their reputation. With its automated review request feature, Wiremo simplifies the process of gathering testimonial... Read more about Wiremo

Harvestr is an IT project management software designed to streamline workflows, manage resources, and track project progress in tech-focused teams. This platform provides a centralized workspace for managing tasks, tracking milestones, and collaborating on technical projects. Harvestr’s intuitive dashboard allows project managers to assign tasks, set deadlines, and monitor progress, ensuring tha... Read more about Harvestr

traggr is an advanced customer satisfaction software that helps businesses monitor, measure, and improve customer experience. With customizable surveys and feedback forms, traggr enables companies to collect real-time insights from customers at critical touchpoints across their journey. The software’s analytics tools provide valuable metrics on customer satisfaction, Net Promoter Score (NPS), an... Read more about traggr

ProdCamp is a specialized product management software designed to streamline the product development process from ideation to launch. The platform offers tools for roadmapping, feature prioritization, and team collaboration, enabling product managers to align their strategies with market needs. ProdCamp allows users to gather and analyze customer feedback, track product performance, and manage cro... Read more about ProdCamp

GatherUp is a robust reputation management software designed to help businesses collect, manage, and improve their online reviews and customer feedback. By gathering reviews from multiple sources, such as Google, Yelp, and Facebook, GatherUp helps businesses monitor their online reputation in real-time. The platform enables businesses to request reviews from customers through automated email and S... Read more about GatherUp

Theysaid AI Survey is an intelligent survey software that helps businesses collect, analyze, and act on customer feedback more effectively. Leveraging AI and machine learning, Theysaid enables users to create highly customized surveys that can be distributed across multiple channels, including email, social media, and websites. The platform allows for advanced survey logic, making it easy to tailo... Read more about Theysaid AI Survey

Hively is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from customers through customizable rating snippets embedded in emails or websites. Features include a user-friendly dashboard for tracking customer satisfaction scores, trends, and team member performance. Hively also offers a 'team leaderboard' to motivate and engage st... Read more about Hively

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive

EvaluAgent is a comprehensive quality management software designed to help contact centers monitor, evaluate, and improve agent performance. The platform provides tools for quality assurance (QA) assessments, feedback, and coaching, ensuring that agents meet the company’s performance standards. EvaluAgent allows managers to create customizable scorecards, conduct performance reviews, and track k... Read more about EvaluAgent

Feedbear is a comprehensive product roadmap software designed to help businesses prioritize and track the development of their products. The platform allows teams to collect and analyze customer feedback, which can be used to inform product strategy and feature development. Feedbear’s user-friendly interface helps product managers and development teams visualize the roadmap, set priorities, and ... Read more about Feedbear

Touchpoint CX is a comprehensive employee engagement software designed to help organizations foster a positive work culture and improve employee satisfaction. The platform provides tools for measuring employee engagement, gathering feedback, and addressing concerns in real-time, helping businesses create a more inclusive and motivating environment. Touchpoint CX enables companies to conduct survey... Read more about Touchpoint CX

TPSC Cloud is a versatile survey software designed to help organizations create, distribute, and analyze surveys with ease. This platform provides tools for designing custom surveys, collecting responses, and generating insightful reports, enabling organizations to gather valuable feedback from stakeholders. With features such as real-time analytics, automated reminders, and multi-channel distribu... Read more about TPSC Cloud

SmileBack is a customer feedback management tool primarily designed for IT service providers. It focuses on collecting and analyzing customer satisfaction data. The tool offers a simple, one-click feedback system, making it easy for customers to provide their input. SmileBack integrates with common service desk platforms, streamlining feedback collection directly from support interactions. Its fea... Read more about SmileBack

Acobot is an advanced artificial intelligence (AI) software designed to enhance user engagement through automated interactions, primarily in customer service and sales. Leveraging natural language processing (NLP) and machine learning, Acobot can simulate human-like conversations with website visitors, providing instant responses to common queries and guiding them through the purchasing process. T... Read more about Acobot

Smaply is a specialized customer journey mapping tool designed to help businesses visualize and improve their customers' experience. The software allows teams to create detailed journey maps that outline each interaction a customer has with their product or service, identifying key touchpoints and pain points along the way. Smaply’s easy-to-use drag-and-drop interface enables users to map out cu... Read more about Smaply

VideoPeel is an innovative review management software designed to help businesses collect, manage, and showcase customer reviews through engaging video testimonials. It offers a comprehensive platform for capturing authentic customer feedback, enhancing trust, and driving sales with precision and ease. VideoPeel features intuitive tools for soliciting video reviews via email, SMS, and social media... Read more about VideoPeel

Endorsal is a powerful review management software that empowers businesses to enhance their online reputation through customer feedback. By simplifying the process of collecting and showcasing reviews, Endorsal enables companies to leverage positive testimonials to attract new customers. The platform integrates seamlessly with various third-party review sites, allowing businesses to monitor and re... Read more about Endorsal

NinjaChat is a dynamic live chat software designed to enhance customer engagement and support for businesses across various industries. This platform provides a comprehensive suite of tools that enable organizations to communicate with their website visitors in real-time, improving customer satisfaction and conversion rates. With NinjaChat, users can easily set up chat widgets on their websites, a... Read more about NinjaChat

FeedbackUp is a customer satisfaction software designed to help businesses collect, analyze, and act on feedback from their customers. The platform allows businesses to easily create and distribute surveys to customers, measuring satisfaction across various touchpoints such as product quality, customer service, and overall experience. FeedbackUp’s powerful analytics tools help businesses identif... Read more about FeedbackUp

Emojics is customer experience software that enables businesses to gather feedback from their customers using emojis, offering a fun and interactive way to understand customer satisfaction. The software integrates easily with websites, apps, and social media, capturing insights at various customer touchpoints. Emojics allows users to leave ratings, provide comments, and share emotions about produc... Read more about Emojics

FeedbacQ is an innovative survey software solution designed to help businesses gather, analyze, and act on customer feedback efficiently. With its userfriendly interface, FeedbacQ allows users to create customizable surveys tailored to specific needs and objectives. The software supports various question types, including multiplechoice, rating scales, and openended responses, providing flexibility... Read more about FeedbacQ

Conflux is an innovative 360 Degree Feedback Software designed to provide comprehensive performance reviews and feedback mechanisms for organizations of all sizes. It offers a robust platform for collecting, managing, and analyzing feedback from multiple sources, including peers, subordinates, and supervisors, ensuring a well-rounded evaluation of employee performance. Conflux features intuitive t... Read more about Conflux