Best Free Customer Satisfaction Software

Free customer satisfaction software solutions are cloud-hosted tools that many SMBs are using to gauge their customers' satisfaction levels with the software or services they provide. The software could be as big as an enterprise-grade customer experience solution or as simple as an online survey solution. The tools include fundamental features like notifications, integrations, customer segmentations, reporting, sentiment analysis, and surveys. If you are looking for free customer satisfaction survey tools to measure your customers' satisfaction levels, you are at the right place. Our dedicated research team has conducted a thorough analysis and curated a list of the best free customer satisfaction software in the market. The analysis process comprises many crucial elements, such as software popularity in the market, real users' reviews and ratings, and level of customer support. Explore the list to find the solution that meets all your business needs. The list is given below:

Note: Most of the products listed in this Free customer satisfaction software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all customer satisfaction software to find the best fit for you.

best customer satisfaction software
  • 4.3 avg. rating from 06 reviews

Last Updated: October 01, 2025

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273 Software

Popular Picks in Customer Satisfaction Software

Survicate

Survicate

   (4.0)

$299 Per month

Typeform

Typeform

$25 Per month

Jotform

Jotform

$34 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

List of Top Free Customer Satisfaction Software

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Savio is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve overall service quality and enhance customer relationships. The platform allows companies to create custom surveys, track Net Promoter Scores (NPS), and collect feedback through various channels, such as email, mobile apps, and websites. Savio’s data analysis tools prov... Read more about Savio

Free Trial

Available

Pricing Type

$49 Per user

Location

Canada

Debmedia is a digital signage software that enables businesses to create, schedule, and manage digital content across screens, enhancing customer engagement and communication. The platform provides tools for designing content, setting display schedules, and monitoring performance, ensuring effective digital messaging. Debmedia’s analytics offer insights into content reach, engagement rates, and ... Read more about Debmedia

Free Trial

Available

Pricing Type

Contact Vendor

Location

Argentina

Find out what's being said about your business

ReviewFlowz is a review management software designed to help businesses track, respond to, and manage online reviews across multiple platforms. It centralizes customer feedback from sites like Google, Yelp, and Trustpilot, providing businesses with a comprehensive view of their online reputation. ReviewFlowz makes it easy for businesses to monitor customer satisfaction, engage with reviewers, and ... Read more about ReviewFlowz

Free Trial

Available

Pricing Type

$20 Per month

Location

France

Flixcheck is an advanced digital signature software that enables businesses to securely sign documents online, streamlining the document approval process while ensuring legal compliance. The software offers a user-friendly interface, making it easy to upload, sign, and share documents digitally. Flixcheck supports a variety of file formats, including PDFs and Word documents, and enables multiple s... Read more about Flixcheck

Free Trial

Available

Pricing Type

$19 Per month

Location

Germany

Survey software tool to build custom brand surveys & get powerful reports & analytics instantly.

Spark Chart is a versatile survey software designed for businesses and consultants to create, deploy, and analyze surveys. Its user-friendly interface allows for quick setup of custom surveys, ideal for gathering client feedback, employee opinions, or market research. Key features include a rich question bank, diverse templates, and real-time data analysis tools. The software supports multiple que... Read more about Spark Chart

Free Trial

14 Days

Pricing Type

$320 Per year

Location

Australia

The leading AI CX platform to enhance customer service operations

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

United States

moveXM is an innovative Customer Experience Software designed to help organizations enhance customer satisfaction and loyalty through actionable insights and feedback management. It offers a comprehensive platform for collecting, analyzing, and acting on customer feedback across various touchpoints, ensuring that businesses can respond effectively to customer needs. moveXM provides robust tools fo... Read more about moveXM

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Feedback Survey Kiosk is an innovative iPad kiosk software designed to gather customer feedback and enhance engagement in various settings. This platform provides tools for creating custom surveys and feedback forms that can be deployed on iPads in retail locations, events, or corporate offices. With its user-friendly interface, customers can easily provide feedback on their experiences, allowing ... Read more about Feedback Survey Kiosk

Free Trial

Available

Pricing Type

$29 Per user

Location

United States

Userwell is an Idea Management Software that helps businesses gather, evaluate, and implement innovative ideas from employees, customers, or stakeholders. The platform includes tools for submitting ideas, voting, and collaborating on concept development, ensuring a structured process for idea generation. Userwell’s analytics provide insights into idea trends, user engagement, and implementation ... Read more about Userwell

Free Trial

Available

Pricing Type

$79 Per month

Location

Austria

pulseM is a review management software designed to help businesses collect, manage, and respond to customer feedback effectively. The platform enables companies to monitor online reviews across multiple platforms and ensure timely responses, improving customer satisfaction and brand reputation. pulseM integrates with popular review sites like Google, Facebook, and Yelp, offering businesses a centr... Read more about pulseM

Free Trial

Available

Pricing Type

$99 Per user

Location

United States

All-in-one user onboarding platform

Product Fruits is an interactive tool designed to enhance user experience on websites and applications. It specializes in creating engaging, easy-to-follow in-app guides and tooltips. These guides help users navigate and understand various features effectively. The platform allows for the creation of onboarding tours, which are crucial for new user engagement. Additionally, Product Fruits offers f... Read more about Product Fruits

Free Trial

14 Days

Pricing Type

$79 Per month

Location

United States

Howazit is an intuitive Survey Software designed to help businesses and organizations create, distribute, and analyze surveys with ease and efficiency. It offers a comprehensive platform for designing customizable surveys, collecting responses, and generating detailed insights, ensuring that organizations can gather valuable feedback and make informed decisions. Key features include a drag-and-dro... Read more about Howazit

Free Trial

Available

Pricing Type

$150 Per feautre

Location

Israel

Swell is a review management software that enables businesses to collect, monitor, and manage customer reviews, enhancing their online reputation and fostering customer trust. Swell’s platform simplifies the process of requesting reviews, with customizable messaging options and automated followups to encourage satisfied customers to leave positive feedback. It supports multiple review platforms,... Read more about Swell

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Joonbot is a cutting-edge lead generation software that helps businesses capture and qualify leads through conversational automation. The platform leverages AI-powered chatbots to engage website visitors, ask pre-qualifying questions, and gather valuable information to determine lead quality. Joonbot’s customizable chatbot templates allow businesses to create personalized conversations that reso... Read more about Joonbot

Free Trial

Available

Pricing Type

$34 Per month

Location

France

Kimola Cognitive is a powerful machine learning software designed to help businesses harness the power of artificial intelligence to solve complex problems. The platform offers a range of machine learning tools, including data preprocessing, model training, and predictive analytics. With Kimola Cognitive, businesses can automate data analysis, predict future trends, and make data-driven decisions ... Read more about Kimola Cognitive

Free Trial

Available

Pricing Type

$199 Per month

Location

Turkey

Reveal how customer emotions impact your business

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Free Trial

14 Days

Pricing Type

$249 Per month

Location

Finland

ReputationStacker is a versatile review management software that helps businesses gather, manage, and improve online reviews. With an automated feedback request system, ReputationStacker makes it easy to encourage satisfied customers to leave positive reviews while addressing any issues promptly. The software integrates with various review platforms, streamlining the process of building a strong o... Read more about ReputationStacker

Free Trial

Available

Pricing Type

$69 Per user

Location

United States

SightMill is an innovative survey software that enables organizations to gather valuable feedback from customers and employees. With its easy-to-use interface, users can create customized surveys quickly, choosing from various question types and design templates. SightMill supports multiple distribution channels, including email and social media, ensuring maximum reach and participation. The softw... Read more about SightMill

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

GetMoreReviews is an essential review management software designed to help businesses enhance their online reputation and boost customer engagement. With an easytouse platform, GetMoreReviews allows companies to collect, manage, and showcase customer feedback across various review sites. This powerful tool streamlines the process of soliciting reviews from satisfied customers, increasing the likel... Read more about GetMoreReviews

Free Trial

Available

Pricing Type

$99 Per month

Location

United States

Noora is an innovative customer satisfaction software designed to help businesses gather valuable feedback and improve the overall customer experience. By enabling businesses to easily create and distribute surveys, Noora captures insights into customer satisfaction, preferences, and pain points. This data is then analyzed and presented in actionable reports, empowering businesses to make informed... Read more about Noora

Free Trial

Available

Pricing Type

$29.99 Per month

Location

Sweden

Sleekplan is a customer satisfaction software designed to help businesses collect, manage, and act on customer feedback to improve their products and services. The platform allows businesses to gather customer opinions through surveys, feedback forms, and Net Promoter Score (NPS) surveys, providing valuable insights into customer experiences and satisfaction levels. Sleekplan also includes feature... Read more about Sleekplan

Free Trial

Available

Pricing Type

$15 Per month

Location

NA

XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai

Free Trial

Available

Pricing Type

$25 Per year

Location

India

Feedbucket is an innovative collaboration software designed to enhance team communication, project management, and information sharing within organizations. The platform provides a centralized hub where teams can collaborate on tasks, share documents, and track project progress in real-time. Feedbucket includes features such as threaded conversations, file sharing, and task assignment, allowing te... Read more about Feedbucket

Free Trial

Available

Pricing Type

$39 Per month

Location

Sweden

Sibyl is a cutting-edge customer satisfaction software designed to help organizations measure and improve customer experience. With its user-friendly interface, Sibyl enables businesses to gather feedback through surveys, polls, and reviews, providing valuable insights into customer perceptions. The software offers robust analytics and reporting tools that help organizations identify trends, stren... Read more about Sibyl

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

WeBee is an innovative Customer Satisfaction Software designed to help businesses measure, analyze, and enhance their customer satisfaction levels effectively. By providing a comprehensive platform for collecting and managing customer feedback, WeBee enables organizations to understand their customers' needs, preferences, and pain points in real-time. The software offers various feedback collectio... Read more about WeBee

Free Trial

Available

Pricing Type

$500 Per user

Location

Turkey

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Frequently Asked Questions

Following are some of the main features that the majority of free Customer Satisfaction Software offers in general:

  • Contact Management
  • Survey Management
  • Engagement Tracking
  • Complaint Monitoring
  • Sentiment Analysis

Typically, there are some limitations to using free Customer Satisfaction Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.
However, you can always go for budget-friendly paid versions, which may break the limit barriers.

The majority of free Customer Satisfaction Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

For example:

The majority of free Customer Satisfaction Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of free Customer Satisfaction Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Customer Satisfaction Software are safe to use. They strictly adhere to regulatory compliance.

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