Best Free Customer Satisfaction Software

Leanbe is a customer engagement software that helps businesses interact with their customers effectively and foster long-lasting relationships. The platform provides tools for personalized communication, feedback collection, and customer journey mapping, ensuring that organizations can meet their customers' needs effectively. Leanbe’s analytics deliver insights into customer behavior, satisfacti... Read more about Leanbe

Suggestar is a powerful survey software designed to help organizations gather valuable feedback and insights from their customers and stakeholders. This platform provides comprehensive tools for creating customizable surveys, distributing them across various channels, and analyzing responses seamlessly. With its user-friendly interface, users can easily design surveys, set up branching logic, and ... Read more about Suggestar

InsightSofa is a comprehensive Customer Satisfaction Software designed to help businesses measure, analyze, and improve customer satisfaction and loyalty. The platform offers tools for conducting surveys, collecting feedback, and tracking customer sentiment in real time, ensuring that businesses can understand and respond to customer needs effectively. InsightSofa features an intuitive interface t... Read more about InsightSofa

Customer Happiness System is a dedicated customer satisfaction software designed to help businesses gauge and improve customer experience. This platform enables companies to gather feedback through surveys, monitor customer interactions, and analyze sentiment to gain insights into satisfaction levels. Customer Happiness System includes features for customizable surveys, automated follow-ups, and i... Read more about Customer Happiness System

Geedesk is an advanced customer satisfaction software that empowers businesses to effectively measure and enhance customer experiences through real-time feedback. With its intuitive survey tools, Geedesk allows organizations to gather insights from customers at various touchpoints, ensuring that their voices are heard. The platform’s customizable survey options enable businesses to tailor questi... Read more about Geedesk

Grab Your Reviews is a powerful reputation management software designed to help businesses track, manage, and enhance their online reputation. With its easy-to-use platform, Grab Your Reviews allows businesses to monitor online reviews across a variety of platforms, including Google, Yelp, and social media, in real time. The software alerts businesses when new reviews are posted, allowing them to ... Read more about Grab Your Reviews

Surveyol is an easy-to-use survey software designed to help businesses gather insights and feedback from customers, employees, and other stakeholders. The platform allows users to create customizable surveys, questionnaires, and polls with various question types, including multiple-choice, Likert scales, and open-ended responses. Surveyol provides a range of templates to suit different survey need... Read more about Surveyol

AboutMyHotel is an innovative reputation management software designed specifically for the hospitality industry. It helps hotels and accommodation providers monitor and manage their online reputation by aggregating reviews from multiple platforms, including TripAdvisor, Google, and Booking.com. With its user-friendly dashboard, hotel managers can easily track guest feedback, identify trends, and r... Read more about AboutMyHotel

Social Places is an innovative customer satisfaction software designed to help businesses manage and enhance their online reputation. This platform offers tools for collecting and analyzing customer feedback, monitoring reviews, and engaging with customers across various channels. Social Places enables organizations to respond to feedback in real time, ensuring that customer concerns are addressed... Read more about Social Places

Antlere is a customer relationship management (CRM) software that provides businesses with tools to streamline interactions, improve customer satisfaction, and enhance sales processes. The platform includes features like contact management, lead tracking, sales automation, and customer segmentation, enabling companies to manage their customer journey effectively. Antlere’s intuitive dashboard of... Read more about Antlere

Preferrd is a specialized review management software designed to help businesses effectively monitor and manage their online reputation. This platform provides a comprehensive suite of tools for collecting customer feedback, analyzing sentiment, and responding to reviews across multiple platforms. With features such as automated review requests, in-depth analytics, and real-time notifications, Pre... Read more about Preferrd

TurnFriendly is an intuitive help desk software solution designed to enhance customer support operations. It streamlines the management of customer queries, enabling teams to respond quickly and effectively. With features like ticket tracking, multi-channel support (email, chat, phone), and automated workflows, TurnFriendly helps businesses deliver a seamless support experience. The software offer... Read more about TurnFriendly

Mentor is a robust customer satisfaction software designed to enhance the customer experience by providing insightful feedback tools. This platform empowers businesses to gather valuable data on customer preferences and sentiments through surveys, polls, and direct feedback mechanisms. Mentor's user-friendly interface enables teams to easily analyze and visualize feedback, facilitating informed de... Read more about Mentor

QaizenX is an advanced customer experience (CX) software designed to help businesses optimize their interactions with customers across multiple channels. The platform provides tools for collecting and analyzing customer feedback, measuring satisfaction, and identifying areas for improvement in customer service and product offerings. QaizenX integrates seamlessly with communication channels such as... Read more about QaizenX

Licili is an innovative text mining software designed to extract valuable insights from unstructured text data. By using natural language processing (NLP) and machine learning algorithms, Licili analyzes large volumes of text documents—such as emails, reports, customer reviews, and social media content—and identifies key trends, patterns, and sentiments. The software allows businesses to autom... Read more about licili

Repticity is an innovative customer satisfaction software that helps businesses monitor and improve the quality of their customer experiences. This platform allows companies to collect feedback through surveys, reviews, and direct feedback channels, providing a comprehensive view of customer sentiment. Repticity’s analytics dashboard offers real-time insights into satisfaction levels, enabling b... Read more about Repticity

Reva is a customer satisfaction software that helps businesses measure, track, and improve their customer service performance. Through advanced survey tools and feedback collection mechanisms, Reva allows companies to capture customer sentiment across various touchpoints, including post-purchase, support interactions, and service engagements. Reva’s analytics tools provide valuable insights into... Read more about Reva

Spridz.com is an innovative customer satisfaction software designed to help businesses gather and analyze customer feedback effectively. This platform provides tools for creating surveys, collecting responses, and generating insights into customer experiences. Users can design customized surveys that target specific demographics, ensuring relevant data collection that informs decision-making. Spri... Read more about Spridz.com

Field Solution Group is a reputation management software designed to help businesses monitor, manage, and enhance their online reputation. The platform provides tools for tracking customer reviews, responding to feedback, and analyzing sentiment across various online platforms, including social media, review sites, and search engines. Field Solution Group allows businesses to monitor brand mention... Read more about Field Solution Group

FeedMonkey is an advanced Customer Satisfaction Software designed to help organizations gather, analyze, and act on customer feedback effectively. This platform provides tools for creating surveys, conducting polls, and collecting reviews, allowing businesses to measure customer satisfaction and identify areas for improvement. FeedMonkey enables users to customize survey questions and distribution... Read more about FeedMonkey

VOCKAM is a comprehensive customer success software designed to help businesses nurture and enhance customer relationships. By focusing on customer engagement, VOCKAM enables companies to track key customer metrics, anticipate needs, and ensure satisfaction throughout the customer journey. The platform provides a centralized hub for managing customer interactions, offering tools for onboarding, en... Read more about VOCKAM

Review Spreader is an innovative customer satisfaction software designed to help businesses measure and enhance customer experiences effectively. This platform enables organizations to collect feedback through surveys and reviews, providing valuable insights into customer satisfaction levels. With its user-friendly interface, businesses can easily create customized surveys, track responses, and an... Read more about Review Spreader

Emojise is an innovative customer experience software designed to help organizations enhance their interactions with customers across various channels. This platform provides tools for collecting feedback, analyzing customer sentiment, and improving service delivery based on real-time insights. With Emojise, businesses can create customizable surveys and polls to gather valuable feedback from cust... Read more about Emojise

Responsr is an innovative customer satisfaction software that helps businesses track, measure, and enhance their customer experiences. With its customizable survey templates, businesses can gather valuable feedback from customers at various touchpoints, whether after a purchase, service interaction, or website visit. The software offers real-time sentiment analysis, allowing businesses to identify... Read more about Responsr

Talk2us is an intuitive survey software designed to gather valuable feedback from customers and employees, helping organizations make informed decisions. This platform offers a variety of customizable templates and question types, enabling users to create surveys that cater to their specific needs. With Talk2us, organizations can collect data through multiple channels, including web links, email, ... Read more about Talk2us