Best Incident Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right incident management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top incident management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
  • 5 avg. rating from 07 reviews

Last Updated: October 01, 2025

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417 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Best Incident Management Software for Small Businesses

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Laternn is an advanced incident management software designed to help organizations effectively track, manage, and resolve incidents across various operational environments. This platform provides tools for logging incidents, assigning tasks, and monitoring resolution progress, ensuring that all issues are addressed promptly and efficiently. With features such as automated notifications, customizab... Read more about Laternn

Free Trial

NA

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Location

United Kingdom

CTM360 is a risk management software designed to help businesses identify, assess, and mitigate various types of risks. The platform provides tools for monitoring operational, financial, and compliance risks in real-time, ensuring that businesses can take proactive steps to reduce potential threats. CTM360 includes features for risk assessment, risk reporting, and incident tracking, allowing organ... Read more about CTM360

Free Trial

Available

Pricing Type

$10000 Per user

Location

Bahrain

Field Effect is a cutting-edge Cybersecurity Software designed to protect organizations from a wide array of cyber threats and ensure the integrity, confidentiality, and availability of their digital assets. It offers a comprehensive platform for threat detection, prevention, and response, enabling businesses to safeguard their networks, systems, and data against evolving cyber risks. Field Effect... Read more about Field Effect

Free Trial

NA

Pricing Type

$0 Per user

Location

Canada

TEEXMA for Quality is a sophisticated quality management software designed to optimize the way organizations manage their quality processes. It provides businesses with a comprehensive suite of tools to monitor, control, and improve product and service quality throughout the entire lifecycle. From supplier management to customer feedback, TEEXMA integrates all quality-related activities into a uni... Read more about TEEXMA for Quality

Free Trial

NA

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Location

France

Radar Compliance is a sophisticated incident management software designed to help businesses detect, manage, and resolve incidents while ensuring compliance with industry regulations. This software provides a centralized platform where organizations can track incidents, from the moment they are reported to their resolution. Radar Compliance allows teams to document incident details, assign respons... Read more about Radar Compliance

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NA

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Location

United States

TenForce is an advanced Environmental, Health, and Safety (EHS) management software designed to help organizations ensure compliance and manage workplace safety. The platform offers a suite of tools for incident reporting, risk assessment, and regulatory compliance management. With its intuitive interface, users can easily track safety incidents, conduct audits, and manage training programs. TenFo... Read more about TenForce

Free Trial

Available

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Location

Belgium

Dashpivot is an innovative Safety Management Software designed to help construction companies and other high-risk industries manage and enhance workplace safety, ensuring compliance with safety regulations and fostering a culture of safety excellence. This comprehensive platform offers a wide range of features, including safety inspections, incident reporting, risk assessment, training management,... Read more about Dashpivot

Free Trial

Available

Pricing Type

$32 Per user

Location

Australia

Lumiform is a versatile quality management software designed to help businesses streamline their quality control processes, reduce errors, and improve overall product quality. The platform provides tools for creating and managing digital checklists, inspections, audits, and reports, allowing businesses to ensure compliance with industry standards and internal policies. With Lumiform, teams can per... Read more about Lumiform

Free Trial

Available

Pricing Type

$16 Per user

Location

Germany

iLert is a comprehensive incident management software designed to help IT teams monitor, manage, and resolve incidents in real time. The platform allows businesses to detect, track, and respond to critical system failures, network outages, and security breaches promptly, minimizing downtime and ensuring smooth operations. iLert integrates with monitoring tools, ticketing systems, and communication... Read more about iLert

Free Trial

Available

Pricing Type

$0 Per user

Location

Germany

Restrata Platform is an innovative IoT Software designed to enhance operational efficiency and safety for businesses leveraging Internet of Things (IoT) technologies. It provides a comprehensive suite of tools for managing connected devices, monitoring data in real time, and analyzing operational performance. Restrata enables organizations to create custom applications tailored to their specific n... Read more about Restrata Platform

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NA

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Location

United Kingdom

Zebrium is a cutting-edge incident management software designed to help businesses detect, respond to, and resolve incidents faster and more effectively. The platform uses machine learning to automatically analyze logs, metrics, and traces, identifying anomalies that may signal system failures, performance degradation, or security breaches. Zebrium’s AI-powered approach helps businesses triage i... Read more about Zebrium

Free Trial

NA

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Location

United States

Kogniz is an environmental, health, and safety (EHS) management software designed to help businesses mitigate risks and ensure compliance with safety regulations. The platform provides a comprehensive solution for managing safety incidents, tracking hazards, and maintaining regulatory compliance in various industries. Kogniz includes features for incident reporting, risk assessments, safety audits... Read more about Kogniz

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NA

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Location

United States

Novade Lite is a construction management software designed to streamline project workflows and improve efficiency on construction sites. The platform offers tools for managing tasks, tracking project progress, and coordinating between teams, contractors, and clients. Novade Lite includes features for document management, real-time updates, safety tracking, and quality control, helping construction... Read more about Novade Lite

Free Trial

Available

Pricing Type

$348 Per user

Location

France

Cupenya is an efficient incident management software designed to help organizations quickly respond to and resolve incidents, minimizing disruptions and maintaining business continuity. The software enables teams to log, track, and prioritize incidents in real time, ensuring that critical issues are addressed promptly. With its automated workflows, Cupenya streamlines the process of incident repor... Read more about Cupenya

Free Trial

NA

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Location

Netherlands

High-Performing GRC Platform for Information Security

StandardFusion is a comprehensive GRC (Governance, Risk, and Compliance) platform that simplifies and centralizes risk management processes. It provides a unified solution for organizations to manage compliance, risks, and audits in one intuitive interface. With robust features like policy management, incident tracking, and compliance mapping, StandardFusion promotes transparency and accountabilit... Read more about StandardFusion

Free Trial

Available

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Location

Canada

Powering Your Facility Management Success

Pazo is a comprehensive software solution tailored for streamlining daily operations and enhancing workforce productivity, especially in retail and facility management sectors. It specializes in simplifying task management, enabling businesses to assign, track, and verify daily tasks efficiently. Pazo's standout feature is its checklist management system, which ensures the thorough completion of r... Read more about Pazo

Free Trial

15 Days

Pricing Type

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Location

United States

Pro-Sapien EHS Software on Microsoft 365 is a robust Safety Management Software integrated within the Microsoft 365 ecosystem, designed to streamline and enhance Environmental, Health, and Safety (EHS) management for organizations. Leveraging the familiar Microsoft 365 interface, Pro-Sapien offers a comprehensive suite of tools for managing EHS policies, tracking incidents, and ensuring compliance... Read more about Pro-Sapien EHS Software on Microsoft 365

Free Trial

NA

Pricing Type

$37500 Per year

Location

United Kingdom

DisasterLAN is a cutting-edge incident management software tailored to help organizations effectively respond to and manage emergencies. Whether dealing with natural disasters, security breaches, or operational disruptions, DisasterLAN provides a centralized platform for tracking incidents, coordinating response teams, and communicating critical information in real-time. Its robust features includ... Read more about DisasterLAN

Free Trial

Available

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Location

United States

Slash Your IT and HR Tickets with Agentic AI & Modern AITSM

Rezolve AI is an AI-powered help desk software that automates customer support workflows and provides real-time assistance. It uses natural language processing (NLP) and machine learning to understand and resolve customer inquiries efficiently, helping businesses improve their customer service operations. Rezolve AI offers a conversational interface that allows customers to interact with a chatbot... Read more about Rezolve AI

Free Trial

Available

Pricing Type

$3 Per user

Location

United States

TPSC Cloud is a versatile survey software designed to help organizations create, distribute, and analyze surveys with ease. This platform provides tools for designing custom surveys, collecting responses, and generating insightful reports, enabling organizations to gather valuable feedback from stakeholders. With features such as real-time analytics, automated reminders, and multi-channel distribu... Read more about TPSC Cloud

Free Trial

Available

Pricing Type

$9000 Per year

Location

United States

Powerful compliance management software

Effivity is a versatile quality management software designed to streamline and optimize ISO compliance processes for businesses. It simplifies the implementation and maintenance of various ISO standards like ISO 9001, ISO 14001, and ISO 45001. Effivity offers modules for document control, audit management, and non-conformance tracking, ensuring comprehensive compliance management. The platform fea... Read more about Effivity

Free Trial

15 Days

Pricing Type

$187 Per month

Location

United States

Active Risk Management Solutions

Aclaimant is an innovative risk management software designed to streamline the workflow for safety, insurance, and risk management. It provides a proactive approach to incident and claim management, reducing risks and costs for organizations. The platform features real-time incident reporting, enabling quick response and documentation. Aclaimant's dashboard offers insightful analytics, aiding in i... Read more about Aclaimant

Free Trial

NA

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Location

United States

CoBRA (Comprehensive Business Risk Assessment) is a powerful incident management software designed to help organizations efficiently respond to and manage incidents across various sectors. This versatile platform provides users with tools to document, assess, and analyze incidents while facilitating compliance with regulatory standards. CoBRA's intuitive interface allows teams to report incidents ... Read more about CoBRA

Free Trial

Available

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Location

United States

Activu is an advanced data visualization software designed to help organizations transform complex data into actionable insights through visual representation. This platform provides tools for creating interactive dashboards, reports, and visualizations that facilitate data analysis and decision-making. With its user-friendly interface, users can easily connect to various data sources, customize v... Read more about Activu

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NA

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Location

United States

Soleran Healthcare is a specialized hospital management software designed to enhance operational efficiency and patient care for healthcare facilities. This platform provides comprehensive tools for managing patient records, scheduling appointments, billing, and reporting, ensuring that hospitals can operate seamlessly. With its user-friendly interface, Soleran allows healthcare professionals to a... Read more about Soleran Healthcare

Free Trial

NA

Pricing Type

$5000 Per user

Location

United States

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