Best Incident Management Software for Small Businesses (Free & Paid)

Tesseron is an IT service management software that helps IT teams deliver efficient support and manage IT assets effectively. The platform provides features for ticketing, incident management, asset tracking, and knowledge base creation, enabling IT departments to respond to user requests quickly and maintain IT infrastructure. Tesseron’s user-friendly dashboard allows IT administrators to prior... Read more about Tesseron

Red Alert is a comprehensive incident management software designed to help organizations effectively handle and resolve incidents in a timely and efficient manner. The platform offers a wide range of tools for incident reporting, tracking, and resolution, ensuring that every incident is addressed promptly and systematically. With features such as real-time alerts, customizable workflows, and autom... Read more about Red Alert

SitePatterns is a powerful incident management software that helps organizations respond to and resolve incidents efficiently, minimizing the impact on operations and ensuring business continuity. This platform is designed to streamline the entire incident management process, from detection and reporting to resolution and recovery. SitePatterns enables teams to capture detailed incident reports, a... Read more about SitePatterns

Critical is an employee engagement software designed to help businesses foster a more motivated, productive, and satisfied workforce. The platform allows companies to measure, track, and improve employee engagement through a variety of features, including surveys, feedback tools, and performance management. With Critical, managers can create personalized engagement strategies based on real-time da... Read more about Critical

SafeRecord is an incident management software that enables businesses and organizations to efficiently track, manage, and resolve incidents or accidents across various industries. Whether dealing with workplace safety issues, security breaches, or customer complaints, SafeRecord centralizes incident reporting and streamlines the resolution process. The platform allows users to log incidents in rea... Read more about SafeRecord

Ouvidor Digital is an incident management software designed to help businesses track, manage, and resolve incidents in real time. The platform allows organizations to document and categorize incidents, assign responsibilities, and monitor progress from initial report to resolution. Ouvidor Digital includes features for incident tracking, root cause analysis, and reporting, enabling businesses to i... Read more about Ouvidor Digital

Incidento is an intuitive and robust incident management software designed to help organizations efficiently manage and resolve incidents, ensuring business continuity and minimizing risks. With its user-friendly interface, Incidento allows businesses to track and document incidents in real time, from the moment they occur until they are resolved. The software streamlines communication and collabo... Read more about Incidento

24Cevent is an incident management software designed to help businesses efficiently manage and respond to incidents, ensuring minimal disruption to operations. The platform provides tools for tracking and documenting incidents in real time, allowing teams to quickly identify, report, and address issues as they arise. 24Cevent enables users to categorize incidents, assign priorities, and set deadli... Read more about 24Cevent

Proact is a comprehensive Environmental, Health, and Safety (EHS) management software designed to help organizations streamline the management of their EHS processes, ensuring compliance with regulatory requirements and improving workplace safety. This software offers robust tools for tracking environmental impact, occupational health, and safety incidents across various business units. Proact all... Read more about Proact

PushPulse is a robust emergency notification software designed to help businesses and organizations communicate critical information during emergencies. Whether it's a natural disaster, safety alert, or system outage, PushPulse enables real-time alerts to be sent via multiple communication channels, including SMS, email, push notifications, and social media. The software offers customizable templa... Read more about PushPulse

Zendic is a robust incident management software designed to help organizations efficiently handle and resolve incidents while minimizing business disruption. It offers a comprehensive set of features that allow companies to track, document, and manage incidents from detection through resolution. Zendic provides an intuitive dashboard where teams can log incidents, assign tasks, and monitor their p... Read more about Zendic

Bluejay is an incident management software designed to help organizations quickly and efficiently handle any unexpected incidents, from IT outages to health and safety emergencies. This software provides an end-to-end solution for managing incidents, from the moment they are detected to their resolution and reporting. Bluejay allows users to log incidents, categorize them based on severity, and as... Read more about Bluejay

respond+ is a comprehensive incident management software designed to streamline the process of handling and resolving incidents within an organization. It provides an intuitive, centralized platform where users can track, manage, and resolve incidents in real-time, ensuring a quick and efficient response. The software allows businesses to categorize incidents, assign tasks to the appropriate teams... Read more about respond+

Alert Catcher is an incident management software designed to help organizations handle and respond to incidents in real-time. With its intuitive interface, users can easily capture, track, and resolve incidents across multiple departments and teams. The software features automated alerts, notifications, and customizable workflows, ensuring that no incident is overlooked. Alert Catcher helps stream... Read more about Alert Catcher

IT Communication Assistant is an enterprise content management (ECM) software solution designed to enhance collaboration, communication, and document management within organizations. It provides businesses with a centralized platform to store, organize, and access a wide range of content, including documents, images, and multimedia files. The software enables employees to easily share and collabor... Read more about IT Communication Assistant

Salama is a powerful construction management software solution that helps construction companies plan, execute, and monitor their projects efficiently. This platform integrates project management, scheduling, budgeting, and resource allocation into one centralized system. Salama provides tools for real-time collaboration, allowing project teams, subcontractors, and clients to stay connected and up... Read more about Salama

EHSoft is a comprehensive Environmental, Health, and Safety (EHS) management software designed to help organizations stay compliant with regulatory standards and ensure a safe working environment. The software offers tools to manage and track workplace safety incidents, hazardous materials, and environmental compliance requirements. EHSoft enables companies to record, analyze, and report incidents... Read more about EHSoft