Best Incident Management Software for Small Businesses (Free & Paid)

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workflows, allowing organizations to tailor the software to fit their unique support processes. With its knowledge base featu... Read more about iTOP

Reveelium is an advanced artificial intelligence software designed to enhance business intelligence and data analytics for organizations. This platform provides comprehensive tools for data processing, predictive analytics, and machine learning, ensuring effective data-driven decision-making. With its user-friendly interface, Reveelium allows users to manage data sets, build predictive models, and... Read more about Reveelium

Resolver is a next-gen risk intelligence software solution that aids organizations in comprehending and addressing potential risks. It functions as a platform for gathering and analyzing data related to diverse risk factors to offer insights into emerging risks and trends. The tool zeroes in on identifying vulnerabilities, evaluating threats, and understanding potential impacts on an organization.... Read more about Resolver

HCSS Safety Management is a powerful Environmental, Health, and Safety (EHS) management software designed to enhance workplace safety and compliance for organizations across various industries. This comprehensive platform offers tools for tracking incidents, managing safety training, and conducting audits, helping organizations maintain a proactive approach to safety management. With its user-frie... Read more about HCSS Safety Management

Redwood RunMyJobs is a powerful workflow management software designed to automate and optimize business processes across various industries. This platform provides comprehensive tools for managing workflows, tracking progress, and ensuring task completion efficiently. With its intuitive interface, RunMyJobs allows users to create customized workflows, assign tasks, and monitor performance in real ... Read more about Redwood RunMyJobs

IKare is a sophisticated vulnerability management software designed to help organizations identify, assess, and remediate security risks across their IT infrastructure. With a focus on proactive risk management, IKare scans networks, servers, and applications for vulnerabilities, providing detailed reports on potential weaknesses. The platform's automated threat intelligence tools ensure that busi... Read more about IKare

Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps

NetBrain is an advanced network monitoring software that provides real-time insights into network performance, helping IT teams optimize network health and resolve issues quickly. With its automation-driven approach, NetBrain reduces manual tasks by automating troubleshooting and diagnostics, making network management more efficient. The software’s visual maps give administrators a clear view of... Read more about NetBrain

Transposit is an incident management software that enables IT and DevOps teams to manage, track, and resolve incidents efficiently, ensuring high system reliability. The platform provides tools for logging incidents, automating responses, and documenting resolution processes, supporting streamlined incident workflows. Transposit’s analytics deliver insights into response times, incident frequenc... Read more about Transposit

Sorry is a comprehensive incident management software that helps organizations respond to, track, and resolve incidents effectively and efficiently. Designed to streamline incident reporting and response processes, Sorry ensures that businesses can handle any disruptions or emergencies in a timely manner. The software offers an intuitive interface where users can quickly report incidents, assign t... Read more about Sorry

LogicManager is a versatile software solution aimed at optimizing risk and compliance management for organizations. It serves as a centralized platform, facilitating efficient tracking and management of risks, audits, and incidents. The system promotes collaboration among teams through customizable templates and automated workflows, ensuring consistency and adherence to compliance standards. With ... Read more about LogicManager

IncMan SOAR is a powerful cybersecurity software designed to enhance incident response and threat management for organizations. It provides a comprehensive platform for automating security operations, enabling security teams to detect, analyze, and respond to security incidents effectively. With its advanced analytics and threat intelligence capabilities, IncMan SOAR helps organizations identify v... Read more about IncMan SOAR

LANSCOPE Security Auditor is a comprehensive security auditing tool that enhances data protection through advanced monitoring and analysis capabilities. This platform is designed to help organizations identify vulnerabilities, assess compliance, and mitigate risks associated with their IT infrastructure. With LANSCOPE Security Auditor, users can monitor user activities, track system changes, and a... Read more about LANSCOPE Security Auditor

Merit for Life Science is a specialized enterprise resource planning (ERP) software tailored to meet the unique needs of the life sciences industry. It integrates key business functions such as research and development, manufacturing, quality control, supply chain management, and regulatory compliance into a unified platform. Merit for Life Science streamlines operations, enhances data visibility,... Read more about Merit for Life Science

BlackCloak is a state-of-the-art cybersecurity software designed to protect businesses from evolving digital threats. It offers a comprehensive suite of tools including antivirus protection, firewall management, intrusion detection, and data encryption to safeguard sensitive information and maintain system integrity. BlackCloak's advanced threat intelligence leverages machine learning and real-tim... Read more about BlackCloak

Middleware is a DevOps software solution that facilitates the integration and automation of different software applications within an organization. Acting as a bridge between systems, Middleware enables smooth communication, data transfer, and workflow orchestration, improving efficiency in complex IT environments. It supports API management, database connectivity, and application deployment, maki... Read more about Middleware

SOSAFE is a physical security software designed to improve safety and incident response in public and private spaces. The platform provides real-time monitoring, incident reporting, and communication tools that enhance situational awareness and coordination. SOSAFE supports GPS tracking and geofencing, allowing security teams to monitor specific areas and respond to incidents efficiently. The soft... Read more about SOSAFE

SOSAFE Portal is an incident management software designed to help organizations efficiently handle and track incidents, ensuring quick response and resolution. It allows businesses, municipalities, and safety officers to manage emergencies and incidents in real time, including reporting, investigation, and follow-up. With its user-friendly interface, SOSAFE Portal makes it easy to log incidents, a... Read more about SOSAFE Portal

SOSAFE GO is a mobile version of the SOSAFE Portal, offering organizations a convenient way to manage incidents on-the-go. This mobile incident management software is designed to provide real-time updates and incident tracking, enabling users to report incidents, assign tasks, and monitor resolutions directly from their smartphones or tablets. SOSAFE GO is ideal for field operations, emergency res... Read more about SOSAFE GO

LogicGate Risk Cloud is a no-code risk management platform that empowers businesses to navigate and mitigate risks effectively. It provides a centralized hub for organizations to identify, assess, and manage risks across various domains. The platform offers customizable solutions for compliance, internal audit management, policy management, and workflow automation, tailoring its capabilities to me... Read more about LogicGate Risk Cloud

Squadcast is an innovative incident management software developed to optimize the response and resolution of IT issues. Its standout feature is its focus on Site Reliability Engineering (SRE) practices, ensuring high system reliability and performance. Squadcast facilitates seamless collaboration among IT teams, enabling faster incident resolution. The software excels in incident detection, alerti... Read more about Squadcast

Instatus is an incident management software that helps IT teams monitor system uptime, communicate outages, and manage incident response efficiently. The platform provides tools for setting up status pages, tracking service disruptions, and sending real-time updates, ensuring transparency with users during incidents. Instatus’s analytics offer insights into incident frequency, resolution times, ... Read more about Instatus

U.S.T.A. is a comprehensive cybersecurity software solution designed to protect organizations from digital threats and vulnerabilities. This platform provides a suite of tools for threat detection, risk assessment, and incident response, enabling businesses to safeguard their sensitive data and IT infrastructure. With features such as real-time monitoring, automated alerts, and compliance reportin... Read more about U.S.T.A.

Mitiga is a cloud security software designed to help businesses protect their cloud infrastructure and applications from evolving cyber threats. The platform offers a range of tools to secure cloud environments, including threat detection, incident response, and vulnerability management. Mitiga uses advanced AI and machine learning algorithms to monitor cloud environments in real time, identifying... Read more about Mitiga

Asset Infinity is a robust solution that can transform the asset management experience. This platform offers a user-friendly interface, allowing seamless navigation and quick adoption. It can provide comprehensive asset tracking, enabling you to monitor the location and status of your assets in real-time. Customizable reports and dashboards offer insights into asset performance, allowing for infor... Read more about Asset Infinity