Best Incident Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right incident management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top incident management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
  • 5 avg. rating from 07 reviews

Last Updated: October 01, 2025

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417 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Best Incident Management Software for Small Businesses

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Incidentrics is a robust incident management software designed to help organizations efficiently handle and resolve incidents in real time. The platform offers tools for logging, tracking, and managing incidents, allowing businesses to respond quickly and effectively to emergencies or disruptions. Incidentrics includes features such as incident categorization, severity levels, and real-time notifi... Read more about Incidentrics

Free Trial

Available

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Location

United States

Star Compliance is a comprehensive incident management software designed to help businesses track, manage, and resolve incidents efficiently. The platform enables organizations to streamline their incident reporting process, ensuring that issues are captured, classified, and escalated promptly. Star Compliance offers an intuitive interface that allows users to report incidents, assign responsibili... Read more about Star Compliance

Free Trial

NA

Pricing Type

$50 Per user

Location

Australia

Site App Pro is a safety management software designed to help businesses and construction sites manage safety protocols, track incidents, and ensure compliance with workplace health and safety regulations. The platform includes tools for conducting safety audits, reporting hazards, and tracking training records, ensuring that all safety measures are properly implemented and followed. Site App Pro ... Read more about Site App Pro

Free Trial

Available

Pricing Type

$117 Per feautre

Location

New Zealand

CommandPost is an incident management software designed to help organizations respond quickly and effectively to critical events and emergencies. Whether it’s a natural disaster, cybersecurity breach, or operational disruption, CommandPost ensures that response teams are equipped with the tools and information they need to mitigate risks and resolve issues. The software features real-time commun... Read more about CommandPost

Free Trial

NA

Pricing Type

$550 Per user

Location

Australia

Konfidal is a secure, anonymous whistleblowing software solution designed to enable employees to report unethical or illegal activities in the workplace without fear of retaliation. With increasing regulations around corporate transparency and employee protection, Konfidal helps businesses comply with whistleblowing laws while fostering a culture of integrity. The software provides a confidential ... Read more about konfidal

Free Trial

Available

Pricing Type

$0.01 Per month

Location

Germany

Gemvision is an advanced augmented reality (AR) software designed for businesses looking to enhance customer engagement and improve product visualization. This innovative platform allows users to experience 3D models and products in real-time, overlaying digital content onto the physical world. Gemvision is ideal for industries like retail, real estate, and design, enabling businesses to create in... Read more about GWS-Monitor

Free Trial

NA

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Location

Netherlands

BEN HSE is a dedicated incident management software designed to streamline the process of reporting, tracking, and managing workplace incidents. This platform equips organizations with the tools necessary to log incidents effectively, assign investigation tasks, and monitor progress in real time. BEN HSE features customizable incident reporting forms, allowing users to capture all relevant details... Read more about BEN HSE

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NA

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Location

Egypt

Allpass is a sophisticated visitor management software solution designed to streamline the check-in process, improve security, and enhance the visitor experience at corporate offices, schools, and public institutions. This software allows organizations to track visitor arrivals, issue badges, and record entry and exit times seamlessly. Allpass integrates with existing security systems, such as acc... Read more about Allpass

Free Trial

NA

Pricing Type

$200 Per user

Location

United States

ethalamus is a network monitoring software designed to help businesses maintain a secure and efficient IT infrastructure. The platform provides real-time monitoring of network performance, identifying potential issues before they cause disruptions. ethalamus offers detailed insights into network traffic, bandwidth usage, and device status, allowing IT teams to optimize resources and troubleshoot p... Read more about ethalamus

Free Trial

NA

Pricing Type

$10000 Per feautre

Location

Chile

Incident Command Software (ICS) is a powerful incident management tool designed to help organizations efficiently respond to emergencies and critical incidents. ICS provides real-time communication and coordination tools that allow incident responders to manage resources, track tasks, and communicate with team members seamlessly. It offers features like incident logging, task assignment, and resou... Read more about Incident Command Software (ICS)

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NA

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Location

United Kingdom

Positive Corrective Action is a human resource software designed to help businesses manage employee behavior and performance issues through positive, proactive corrective actions. The platform provides HR teams and managers with the tools needed to address performance gaps, misconduct, or behavior that does not align with company policies in a constructive manner. Positive Corrective Action emphas... Read more about Positive Corrective Action

Free Trial

NA

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Location

United States

Hello Houston is a maintenance management software that allows businesses to track maintenance schedules, manage work orders, and ensure asset reliability. The platform provides tools for scheduling preventive maintenance, documenting repairs, and tracking asset history, supporting efficient maintenance workflows. Hello Houston’s analytics offer insights into maintenance costs, downtime, and equ... Read more about Hello Houston

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Available

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Location

Belgium

WhistleForm is a compliance software designed to help businesses and organizations create secure and anonymous reporting channels for whistleblowers. The platform allows employees and stakeholders to report unethical behavior, fraud, or other compliance issues without fear of retaliation. WhistleForm provides a confidential, encrypted environment for submissions, ensuring that sensitive informatio... Read more about WhistleForm

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Available

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Location

Netherlands

BAG-Tower is an incident management software designed to help organizations manage and resolve incidents efficiently, minimizing disruption to business operations. With BAG-Tower, users can report incidents, assign resolution tasks, and monitor progress through a centralized dashboard. The software’s customizable workflows allow companies to tailor incident handling to meet their specific needs.... Read more about BAG-Tower

Free Trial

Available

Pricing Type

$5 Per month

Location

France

Assetze is an IT asset management software that helps organizations track, manage, and optimize their IT assets, from hardware to software licenses. With Assetze, businesses can monitor the lifecycle of assets, track usage, and ensure compliance with licensing agreements, reducing the risk of overuse or underutilization. The platform includes tools for asset tagging, inventory tracking, and deprec... Read more about Assetze

Free Trial

NA

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Location

India

easylience is an intuitive incident management software that enables organizations to effectively handle and resolve incidents, minimizing disruptions and ensuring business continuity. The software is designed to help businesses quickly identify, assess, and respond to incidents, from IT issues and security breaches to accidents and service disruptions. With its user-friendly interface, easylience... Read more about easylience

Free Trial

NA

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Location

France

Medblaze Infini is a high-performance quality management software designed specifically for healthcare organizations. With its comprehensive set of features, it allows hospitals, clinics, and healthcare providers to streamline quality control processes and ensure compliance with industry regulations. Medblaze Infini supports the management of audits, corrective actions, risk assessments, and docum... Read more about Medblaze Infini

Free Trial

NA

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Location

India

Aquaint is a powerful document management software designed to simplify the storage, retrieval, and sharing of digital documents across organizations. It enables teams to securely store and organize their files in a centralized cloud-based repository, making it easier to access documents from anywhere, anytime. Aquaint features advanced search functionality, version control, and document tagging t... Read more about Aquaint

Free Trial

Available

Pricing Type

$60 Per month

Location

United Kingdom

AndSafety Observations is a specialized Incident Management Software designed to help organizations effectively track, manage, and resolve incidents, ensuring workplace safety, regulatory compliance, and operational continuity. This comprehensive platform offers a wide range of features, including incident reporting, risk assessment, corrective action tracking, compliance monitoring, and detailed ... Read more about AndSafety Observations

Free Trial

NA

Pricing Type

$2 Per month

Location

Netherlands

XiteiT is an innovative IT management software designed to streamline the management of technology infrastructure, enhance cybersecurity, and improve operational efficiency. It provides a centralized platform for businesses to monitor and control their IT systems, including networks, servers, and applications. XiteiT’s features include real-time monitoring, automated updates, incident tracking, ... Read more about XiteiT

Free Trial

Available

Pricing Type

$1899 Per month

Location

Israel

Voice Clearity is a state-of-the-art call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a comprehensive platform for managing inbound and outbound calls, ensuring seamless communication between agents and customers. Voice Clearity features advanced call routing, automatic call distribution (ACD), and interactive voice response (IVR) ... Read more about Voice Clearity

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Available

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Location

India

AreYouSafe is a specialized incident management software designed to help organizations efficiently track, report, and analyze incidents and emergencies. This platform provides users with tools to document incidents, manage investigations, and implement preventive measures effectively. With AreYouSafe, organizations can streamline their incident reporting processes, ensuring timely and accurate do... Read more about AreYouSafe

Free Trial

NA

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Location

India

Alert Manager is a robust incident management software designed to streamline the way organizations handle and respond to critical alerts. With its powerful notification system, it helps teams detect and manage incidents efficiently, ensuring rapid response times and minimal service disruptions. Its intuitive interface allows team members to prioritize, categorize, and assign alerts to the right p... Read more about Alert Manager

Free Trial

NA

Pricing Type

$199 Per month

Location

United States

Simpli Inspect is a user-friendly inspection software designed to streamline and enhance the inspection process for businesses in industries such as construction, manufacturing, and facilities management. The software enables inspectors to efficiently document inspections, record findings, and generate reports on-site using mobile devices. Simpli Inspect’s customizable templates allow users to c... Read more about Simpli inspect

Free Trial

Available

Pricing Type

$29 Per user

Location

India

REDWERT is a powerful incident management software designed to help businesses respond quickly and effectively to incidents across various industries. It enables organizations to track, manage, and resolve incidents in real time, ensuring that issues are addressed promptly to minimize disruption. REDWERT’s intuitive interface allows teams to log incidents, assign tasks, and monitor progress thro... Read more about REDWERT

Free Trial

Available

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Location

India

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