Best Incident Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right incident management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top incident management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
  • 5 avg. rating from 07 reviews

Last Updated: October 01, 2025

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417 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Best Incident Management Software for Small Businesses

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Safesite is a dedicated compliance software designed to help organizations manage regulatory requirements and enhance workplace safety. This platform provides a comprehensive suite of tools for incident reporting, training management, and document control, ensuring that businesses can maintain compliance with industry standards. With Safesite, users can easily track compliance activities, conduct ... Read more about Safesite

Free Trial

Available

Pricing Type

$20 Per feautre

Location

United States

OnPage Incident Management System is a robust Emergency Notification Software designed to streamline critical communications during incidents and emergencies. It offers a comprehensive platform for alerting teams, coordinating responses, and ensuring timely resolution of critical issues across various industries, including healthcare, IT, and public safety. OnPage features real-time messaging with... Read more about OnPage Incident Management System

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Available

Pricing Type

$13.99 Per user

Location

United States

Emidence is an EHS (Environmental, Health, and Safety) management software designed to help organizations maintain a safe and compliant workplace. This comprehensive platform simplifies the tracking and reporting of safety incidents, risk assessments, and regulatory compliance requirements. Emidence offers tools for real-time monitoring, audit management, and corrective actions, enabling businesse... Read more about Emidence

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United States

incident.io is a specialized incident management software designed to help organizations respond to and manage incidents effectively. This platform provides tools for incident tracking, reporting, and analysis, enabling teams to identify, respond to, and learn from incidents in real time. With features such as automated alerts, collaborative workflows, and post-incident reviews, incident.io enhanc... Read more about incident.io

Free Trial

Available

Pricing Type

$19 Per user

Location

United Kingdom

Rootly is a modern incident management software that helps businesses respond to and resolve critical incidents quickly and effectively. Designed to support teams in managing IT incidents, outages, and other emergencies, Rootly centralizes communication, automation, and collaboration throughout the incident resolution process. With real-time updates, automated workflows, and escalation protocols, ... Read more about Rootly

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Location

United States

Defend the factory floor with Secure Remote Access designed for OT

Secomea is an IoT (Internet of Things) software solution that enables secure remote access and control of industrial devices and equipment. The platform offers tools for monitoring, diagnosing, and troubleshooting IoT-enabled machinery, allowing businesses to reduce downtime and improve operational efficiency. Secomea’s secure network architecture and encrypted connections ensure data privacy, m... Read more about Secomea

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Location

Denmark

Onspring is a dynamic software solution designed to streamline and enhance various business processes, including risk management, compliance, and workflow automation. Serving as a centralized platform, Onspring enables organizations to efficiently manage tasks such as audits, vendor management, and incident reporting. The system promotes collaboration through customizable forms and automated workf... Read more about Onspring

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Location

United States

EHS, Chemical & Learning Management Software

EcoOnline is a comprehensive software suite focused on Environmental, Health, Safety, and Quality (EHSQ) management. It stands out for its holistic approach to workplace safety and sustainability. The software offers robust tools for chemical management, ensuring safe handling and compliance with environmental regulations. Incident and risk management modules enable businesses to proactively addre... Read more about EcoOnline

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Location

United States

Uepaa Safety-App is a cutting-edge Environmental, Health, and Safety (EHS) management software designed to help organizations ensure workplace safety and compliance. The platform provides tools for risk assessment, incident reporting, and safety training management, enabling businesses to foster a culture of safety. With Uepaa, users can create custom safety checklists, conduct inspections, and tr... Read more about Uepaa Safety-App

Free Trial

Available

Pricing Type

$249 Per user

Location

Switzerland

Komodor is a powerful IT management software designed to simplify the monitoring and management of Kubernetes environments. It provides developers and DevOps teams with real-time insights into the health and performance of Kubernetes clusters, allowing them to proactively resolve issues and optimize system performance. Komodor’s user-friendly interface helps users visualize, troubleshoot, and mo... Read more about Komodor

Free Trial

Available

Pricing Type

$1000 Per month

Location

Israel

FaceUp Whistleblowing System is a compliance software that enables organizations to manage and streamline their whistleblowing processes securely and anonymously. The platform allows employees and external stakeholders to report unethical practices, fraud, or compliance violations through a user-friendly, confidential system. FaceUp ensures that sensitive reports are securely routed to the appropr... Read more about FaceUp Whistleblowing System

Free Trial

Available

Pricing Type

$49 Per feautre

Location

NA

Blameless is an incident management software designed to improve how organizations handle service outages and system failures. The platform provides teams with the tools they need to respond quickly, track incidents in real time, and continuously improve their operations to reduce downtime. With Blameless, teams can easily document incidents, assign tasks, and communicate in real-time during crisi... Read more about Blameless

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United States

Keepnet Labs is a security awareness training software designed to educate employees on cybersecurity best practices and reduce risks related to human error. The platform provides a range of interactive training modules, phishing simulations, and assessments to help employees recognize and respond to potential security threats. Keepnet Labs offers customizable training programs, allowing organizat... Read more about Keepnet Labs

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Location

United Kingdom

Intellect QMS is a fantastic quality management system. It assists businesses in managing audits, documents, suppliers, employee training, CAPAs (corrective and preventive actions), risk, and ISO and FDA compliance. It acts as a tool for organizations to structure and control their processes related to product quality. With a focus on QMS, Intellect QMS allows users to document procedures, track q... Read more about Intellect QMS

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Location

United States

INETCO Insight is an advanced network monitoring software designed to provide businesses with real-time visibility into their network performance and transaction processing. This powerful tool helps organizations identify and troubleshoot network issues before they impact operations, ensuring optimal performance and user experience. With features such as transaction monitoring, anomaly detection, ... Read more about INETCO Insight

Free Trial

Available

Pricing Type

$50000 Per user

Location

Canada

NetSupport Notify is an advanced emergency notification software designed to enhance communication and response during critical situations. The platform offers features for sending realtime alerts, notifications, and updates to employees and stakeholders efficiently. With its userfriendly interface, organizations can easily create and customize alerts for various scenarios, ensuring effective comm... Read more about NetSupport Notify

Free Trial

Available

Pricing Type

$2 Per user

Location

United Kingdom

DERDACK Enterprise Alert is a robust emergency notification software designed to facilitate effective communication during critical incidents. This platform ensures that organizations can swiftly reach and inform their employees, clients, and stakeholders in emergencies, minimizing risks and enhancing safety. With its multichannel capabilities, DERDACK can send alerts via SMS, email, voice calls, ... Read more about DERDACK Enterprise Alert

Free Trial

Available

Pricing Type

$29 Per user

Location

Germany

SIGNL4 is a field service management software designed to streamline communication and improve operational efficiency for organizations with fieldbased teams. By providing realtime notifications, task management, and data sharing, SIGNL4 ensures that service technicians and field agents receive the right information at the right time. The software integrates seamlessly with existing business syste... Read more about SIGNL4

Free Trial

Available

Pricing Type

$9 Per user

Location

Germany

EVOTIX is a state-of-the-art software designed for modern Environmental, Health, Safety, and Quality (EHSQ) management. It distinguishes itself with a comprehensive approach, integrating multiple EHSQ functions into a single platform. The software offers robust incident reporting and risk assessment tools, enabling organizations to proactively address workplace hazards. EVOTIX's compliance managem... Read more about Evotix

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Location

United Kingdom

Case IQ is an advanced human resource software designed to enhance the management of employee cases and streamline HR processes. This powerful platform provides tools for tracking employee incidents, managing compliance issues, and facilitating communication between HR and employees. With its user-friendly interface, Case IQ allows HR professionals to document cases, assign tasks, and monitor prog... Read more about Case IQ

Free Trial

NA

Pricing Type

$20000 Per year

Location

Canada

Falcony is an advanced Environmental, Health, and Safety (EHS) management software designed to help organizations maintain compliance and promote a safe workplace. It offers a comprehensive suite of tools for managing EHS policies, conducting risk assessments, and tracking incident reports, ensuring that all safety protocols are effectively implemented and monitored. Falcony includes features such... Read more about Falcony

Free Trial

Available

Pricing Type

$300 Per month

Location

Finland

The Great Bay Network Intelligence Platform is a powerful network security software designed to protect organizations from cyber threats and vulnerabilities. This advanced platform offers comprehensive visibility into network activity, enabling users to identify suspicious behavior and mitigate risks in real-time. With its user-friendly interface, security teams can easily monitor, analyze, and re... Read more about Great Bay Network Intelligence Platform

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Location

United States

Omnilert is a premier Emergency Notification Software designed to ensure rapid and reliable communication during critical events. It offers a robust platform for sending mass alerts and notifications through multiple channels, including SMS, email, voice calls, and digital signage, ensuring that vital information reaches all relevant parties promptly and effectively. Omnilert features intuitive to... Read more about Omnilert

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Location

United States

Hund is an incident management and communication platform that helps organizations monitor system statuses and communicate outages or issues to customers and stakeholders. It offers real-time monitoring, automated alerts, and customizable status pages. Hund enables teams to respond quickly to incidents, minimize downtime, and keep users informed throughout the resolution process. The platform supp... Read more about Hund

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

CleanCloud by SEK is a comprehensive cloud management software designed to help businesses monitor, manage, and optimize their cloud environments. This platform offers tools for resource allocation, cost management, and security monitoring, providing businesses with complete control over their cloud infrastructure. CleanCloud’s real-time analytics and reporting features offer insights into usage... Read more about CleanCloud by SEK

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Location

Brazil

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