Best Incident Management Software for Small Businesses (Free & Paid)

Statuspal is a Website Monitoring Software that helps businesses track the performance and availability of their websites. The software continuously monitors websites for downtime, slow loading times, and other performance issues, alerting administrators in real time if any problems are detected. Statuspal provides detailed reports on website uptime, response times, and error rates, helping busine... Read more about Statuspal

Camms.Risk is a comprehensive risk management software designed to help organizations identify, assess, and mitigate risks effectively. It offers a centralized platform for managing all aspects of risk, including strategic, operational, and project risks. Camms.Risk features intuitive risk assessment tools, facilitating the analysis of risk likelihood and impact. The software supports the developm... Read more about Camms.Risk

HaloITSM is an all-encompassing IT service management software specifically designed to cater to the needs of IT support teams. Its primary strength lies in its unified ticketing system, which centralizes all IT requests, from emails to social media queries, into one manageable interface. This feature significantly improves response times and issue tracking. The software is also equipped with powe... Read more about HaloITSM

Noggin is a robust incident management software designed to help organizations prepare for, respond to, and recover from critical incidents, emergencies, and operational disruptions. The platform provides tools for managing incident reports, tracking response activities, and ensuring compliance with safety protocols, making it ideal for industries such as healthcare, government, and utilities. Nog... Read more about Noggin

FireHydrant is a cutting-edge Incident Management Software tailored to help organizations efficiently respond to and resolve unexpected disruptions. Designed for modern businesses, FireHydrant provides a centralized platform for incident detection, tracking, and resolution, ensuring minimal downtime and swift recovery. Its intuitive interface allows teams to collaborate seamlessly during critical ... Read more about FireHydrant

Ontic is an advanced social media monitoring software designed to help businesses track, analyze, and respond to social media conversations in real time. This platform enables companies to monitor brand mentions, competitor activity, industry trends, and customer sentiment across all major social media channels, including Twitter, Facebook, Instagram, LinkedIn, and more. Ontic’s AI-powered analy... Read more about Ontic

CloudApper Incidents is an incident management software designed to help businesses quickly identify, manage, and resolve incidents to minimize downtime and ensure operational continuity. The platform provides real-time tracking and reporting of incidents, allowing teams to respond quickly to emergencies, customer complaints, or operational disruptions. It integrates with existing IT systems, help... Read more about CloudApper Incidents

StatusGator is a comprehensive network monitoring software designed to help businesses track the performance of their IT systems, networks, and online services. The platform provides real-time monitoring of key systems and infrastructure, alerting users to any performance issues, outages, or disruptions. StatusGator supports integration with a wide range of services, such as cloud platforms, websi... Read more about StatusGator

ConvergePoint Incident Management is a specialized software solution designed to efficiently handle and resolve incidents within your organization. This platform offers a structured approach to incident reporting, tracking, and resolution, ensuring that every issue is addressed promptly and effectively. Features include real-time notifications, customizable workflows, and comprehensive reporting t... Read more about ConvergePoint Incident Management

SharePoint Health and Safety Software is a robust safety management solution built on the trusted SharePoint platform, designed to help organizations maintain a safe and compliant workplace. This software offers comprehensive tools for risk assessment, incident reporting, and compliance tracking, ensuring that all health and safety protocols are effectively managed. With customizable dashboards an... Read more about SharePoint Health And Safety Software

ARCOS Incident Manager is a specialized incident management software designed to help organizations respond to and resolve incidents swiftly. Ideal for industries where operational continuity is critical, such as utilities and telecommunications, ARCOS Incident Manager provides tools for tracking, managing, and reporting incidents in real-time. The platform’s automation capabilities allow organi... Read more about ARCOS Incident Manager

Smart CAD is an incident management software that efficiently manages and coordinates responses to incidents. It enables dispatchers to receive, record, and prioritize incoming calls, track responder locations in real time, assign appropriate units, and monitor the status of ongoing events. Smart CAD streamlines communication between dispatch centers and field personnel, ensuring rapid, accurate,... Read more about Smart CAD

Pirani is a high-quality enterprise risk management software designed to simplify and enhance the way organizations handle risk. Its user-friendly interface allows for easy navigation, making complex risk management tasks more approachable. The software is distinguished by its comprehensive risk assessment tools, which provide detailed analytics and insights, enabling companies to proactively iden... Read more about Pirani

ProActivity Suite is a comprehensive safety management software that helps businesses ensure workplace safety and compliance with regulations. It provides tools for incident reporting, hazard identification, risk assessment, and corrective actions. The software enables businesses to track safety incidents, conduct investigations, and implement preventive measures to reduce workplace risks. ProActi... Read more about ProActivity Suite

AppBase DCM & BPM Platform is a versatile low code development platform designed to accelerate application development for businesses. This platform offers comprehensive tools for building, deploying, and managing applications with minimal coding expertise. With its user-friendly interface, developers can easily create workflows, automate processes, and integrate with existing systems efficiently.... Read more about AppBase DCM & BPM Platform

iReportSource is an innovative EHS (Environment, Health, and Safety) management software designed to help organizations streamline their compliance and safety reporting processes. With its intuitive interface, iReportSource allows users to easily log incidents, conduct audits, and manage training records, ensuring a comprehensive approach to workplace safety. The software provides powerful analyti... Read more about iReportSource

Konexus is an innovative push notification software designed to help businesses engage with their customers in real time through personalized and targeted messages. This powerful tool allows organizations to send notifications across multiple platforms, including web, desktop, and mobile devices, ensuring that customers are always informed about new updates, promotions, or important information. K... Read more about Konexus

PanOptikon is an incident management software platform that helps organizations respond to and manage incidents effectively, minimizing downtime and ensuring continuity. It centralizes incident reporting, tracking, and resolution, providing a streamlined process for managing disruptions. PanOptikon’s intuitive interface enables users to log incidents quickly, assign tasks, and track progress in ... Read more about PanOptikon

Wooqer is a versatile software platform designed to empower businesses with operational efficiency and decision-making insights. It's particularly adept at streamlining retail operations and workforce management. With Wooqer, companies can easily create and manage their standard operating procedures (SOPs), ensuring consistent execution across multiple locations. The platform offers tools for audi... Read more about Wooqer

ServicePilot is an advanced network monitoring software designed to ensure optimal performance and reliability of IT infrastructures. This platform provides comprehensive tools for monitoring network traffic, detecting anomalies, and troubleshooting issues in real-time. With its intuitive interface, IT professionals can easily visualize network performance through customizable dashboards and repor... Read more about ServicePilot

Logsign Unified SO Platform is an all-in-one log management software that helps businesses collect, analyze, and manage log data from various sources. The platform offers real-time monitoring, log aggregation, and automated incident detection, enabling businesses to identify security threats and performance issues quickly. Logsign’s intuitive dashboard provides actionable insights into system pe... Read more about Logsign Unified SO Platform

StatusCast is an effective incident management software solution designed to help organizations track, respond to, and resolve incidents in real-time efficiently. This platform provides a centralized hub for reporting, monitoring, and managing incidents, ensuring that teams can quickly address issues and minimize disruptions to operations. With features such as automated notifications, customizabl... Read more about StatusCast

Radar Privacy is a specialized incident management software designed to help organizations identify, manage, and mitigate privacy incidents effectively. The platform provides tools for incident reporting, investigation, and compliance tracking, ensuring that organizations can respond swiftly to potential data breaches and privacy violations. With its user-friendly interface, users can easily log i... Read more about Radar Privacy

Symalean is a specialized environmental, health, and safety (EHS) management software designed to help organizations ensure compliance with regulations and improve workplace safety. This platform provides tools for tracking incidents, managing risks, and implementing safety protocols effectively. With Symalean, users can conduct audits, create safety reports, and monitor key performance indicators... Read more about Symalean

Better Uptime is a website monitoring software designed to ensure that websites and online services remain operational and accessible to users at all times. By continuously monitoring website performance, uptime, and response times, Better Uptime alerts site administrators immediately when issues arise, allowing them to take swift corrective action. The platform offers both uptime monitoring and p... Read more about Better Uptime