Best Incident Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right incident management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top incident management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
  • 5 avg. rating from 07 reviews

Last Updated: October 01, 2025

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417 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Best Incident Management Software for Small Businesses

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sendQuick Alert Plus is a network monitoring software that helps businesses track and manage the performance of their IT networks in real-time. The platform provides tools for monitoring network devices, servers, and applications, ensuring that any issues are quickly identified and addressed. sendQuick Alert Plus sends instant alerts via SMS, email, or voice call when network anomalies or failures... Read more about sendQuick Alert Plus

Free Trial

NA

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Location

Singapore

WeMoral is a powerful whistleblowing software designed to provide employees with a confidential and secure platform for reporting unethical behavior, fraud, and violations of company policies. It ensures that organizations can swiftly address issues while protecting the identity of whistleblowers to prevent retaliation. The platform offers multiple communication channels, such as anonymous reporti... Read more about WeMoral

Free Trial

Available

Pricing Type

$75 Per month

Location

Poland

Inch is a comprehensive incident management software designed to help organizations track, manage, and resolve incidents efficiently. The platform provides a centralized hub for logging incidents, monitoring their status, and ensuring timely resolution. Inch offers an intuitive interface where users can report incidents, categorize them by severity, and assign them to the appropriate team members ... Read more about Inch

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NA

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Location

France

Smart Integrity Platform is a whistleblowing software designed to provide a secure and confidential channel for employees to report unethical behavior, misconduct, or violations of company policies. This platform offers anonymous reporting options to ensure that whistleblowers feel safe and protected when submitting complaints. It supports various types of reports, from fraud and harassment to saf... Read more about Smart Integrity Platform

Free Trial

Available

Pricing Type

$50 Per user

Location

Germany

Tandem Software is an advanced vendor management solution that transforms how organizations handle supplier relationships. Designed with usability in mind, this platform allows businesses to effectively track vendor performance, manage contracts, and ensure compliance with various regulations. With its robust analytics features, Tandem provides real-time insights, enabling companies to make inform... Read more about Tandem Software

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Available

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Location

United States

Kostango is a low-code development platform software designed to help businesses accelerate application development with minimal coding. The platform provides a user-friendly interface that allows developers and non-developers alike to create and customize business applications quickly. Kostango includes drag-and-drop functionality, pre-built templates, and integration capabilities, enabling users... Read more about Kostango

Free Trial

Available

Pricing Type

$20 Per month

Location

France

Mission Critical Information Management (MCIM) is a specialized field service management software designed to optimize operations for service-based organizations. This platform provides a comprehensive suite of tools for managing work orders, scheduling technicians, and tracking service performance effectively. With its intuitive interface, MCIM enables users to assign tasks, monitor job status, a... Read more about Mission Critical Information Management (MCIM)

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NA

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Location

United States

Deepser is an advanced help desk software designed to streamline customer support and enhance service delivery for businesses across various industries. This comprehensive platform offers a suite of tools that facilitate ticket management, customer communication, knowledge base creation, and reporting, ensuring that organizations can provide exceptional customer service. Deepser’s user-friendly ... Read more about Deepser

Free Trial

Available

Pricing Type

$35 Per user

Location

Italy

Compliance Safety Manager is a specialized compliance software designed to help organizations manage safety regulations and ensure compliance with industry standards. The platform provides tools for tracking safety incidents, conducting audits, and managing training programs, ensuring that organizations maintain a safe working environment. With its intuitive interface, users can easily create safe... Read more about Compliance Safety Manager

Free Trial

NA

Pricing Type

$5 Per user

Location

United States

Crisisworks is an Incident Management Software designed to support organizations in managing emergency responses and crises. The platform provides tools for incident tracking, resource allocation, and communication, ensuring that emergency situations are handled effectively. Crisisworks’ analytics features offer insights into incident response times and resource usage, helping teams improve prep... Read more about Crisisworks

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NA

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Location

Australia

Patient Safety and Risk Management is a comprehensive document management software designed for the healthcare industry to ensure patient safety and mitigate risks. This software helps healthcare organizations manage sensitive medical records, patient safety reports, and compliance documentation in a secure, organized environment. With features like document scanning, electronic storage, and versi... Read more about Patient Safety and Risk Management

Free Trial

NA

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Location

United States

Cyberday is a robust compliance software designed to help organizations navigate the complex landscape of regulatory requirements and ensure adherence to industry standards. It offers a comprehensive suite of tools for managing compliance tasks, conducting risk assessments, and maintaining documentation, simplifying the process of staying compliant. Cyberday's automated workflows and real-time mon... Read more about Cyberday

Free Trial

Available

Pricing Type

$250 Per month

Location

Finland

SoluDyne is a versatile business process management (BPM) software that helps businesses optimize their operations by automating and streamlining workflows. The platform allows businesses to model, execute, monitor, and optimize various processes, resulting in increased efficiency and reduced operational costs. SoluDyne features a user-friendly interface that enables both technical and non-technic... Read more about SoluDyne

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NA

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Location

Norway

Dibsido is a desk booking software that helps businesses manage workspace reservations, promoting flexibility and efficiency in modern office environments. Ideal for companies embracing hybrid work models, Dibsido allows employees to view available desks, reserve workspaces, and book meeting rooms through a user-friendly app or web interface. The software’s real-time availability feature helps a... Read more about Dibsido

Free Trial

Available

Pricing Type

$1.4 Per user

Location

NA

Eliminate manual processes and uncover hidden risks

EHS software will simplify and automate incident management at your workplace. Enaviya's incident tracking feature of EHS software streamlines the incident tracking process and is built to deliver flexible automation to simplify service request progression. The EHS software helps reduce the time and effort spent on managing incidents. Also, it makes the process more systematic, dynamic, and ef... Read more about Enaviya EHS Software

Free Trial

7 Days

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Location

India

Qooling is a comprehensive safety management software designed to help organizations ensure workplace safety, compliance, and risk mitigation. It offers a centralized platform for managing safety protocols, incident reporting, and compliance documentation, streamlining safety operations across various industries. Qooling's intuitive interface allows users to create and customize safety checklists,... Read more about Qooling

Free Trial

NA

Pricing Type

$12 Per user

Location

Netherlands

Safety Champion is a comprehensive EHS (Environment, Health, and Safety) management software that helps organizations maintain compliance with safety regulations and manage workplace risks. Designed for industries such as construction, manufacturing, and healthcare, Safety Champion offers a range of features, including incident reporting, risk assessments, safety audits, and employee training mana... Read more about Safety Champion

Free Trial

Available

Pricing Type

$0 Per month

Location

Australia

A1 Tracker is an intuitive project management software designed to enhance collaboration and streamline project workflows. This platform offers tools for task management, team collaboration, and progress tracking, ensuring that projects are completed on time and within budget. A1 Tracker’s userfriendly interface allows teams to easily assign tasks, set deadlines, and communicate in real time. Th... Read more about A1 Tracker

Free Trial

Available

Pricing Type

$200 Per user

Location

United States

WHS Monitor is a comprehensive compliance software solution designed to help businesses maintain workplace health and safety standards. Specifically built to help organizations meet the requirements of WHS (Workplace Health and Safety) regulations, this software enables businesses to streamline their safety compliance processes. WHS Monitor includes features like incident and hazard reporting, ris... Read more about WHS Monitor

Free Trial

Available

Pricing Type

$500 Per year

Location

Australia

Radar Healthcare is a robust incident management software designed to help healthcare organizations efficiently track, manage, and resolve incidents. Whether it's patient safety concerns, regulatory compliance issues, or internal operational disruptions, Radar Healthcare ensures that incidents are logged, investigated, and addressed promptly. The software provides customizable workflows, enabling ... Read more about Radar Healthcare

Free Trial

NA

Pricing Type

$4500 Per month

Location

United Kingdom

Infraon Desk is an advanced IT Service Management (ITSM) software solution designed to help IT teams deliver better services, improve efficiency, and ensure smooth business operations. This platform offers a wide range of ITIL (Information Technology Infrastructure Library) aligned features such as incident management, service request fulfillment, change management, and asset management. Infraon D... Read more about Infraon Desk

Free Trial

NA

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Location

India

VisiumKMS is an enterprise-grade change management software designed to help organizations effectively manage and document changes across various business processes. The platform provides tools for tracking, approving, and monitoring changes, ensuring compliance with regulatory requirements and minimizing operational risks. With its comprehensive workflow management system, VisiumKMS enables busin... Read more about VisiumKMS

Free Trial

NA

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Location

United Kingdom

Wavity is an innovative help desk software designed to streamline customer support and enhance service efficiency. This platform offers comprehensive tools for ticket management, issue tracking, and customer communication, ensuring that organizations can provide timely and effective support. With its intuitive interface, users can easily create and manage support tickets, monitor response times, a... Read more about Wavity

Free Trial

Available

Pricing Type

$25 Per user

Location

United States

Sofvie is a comprehensive risk management software designed to help organizations identify, assess, and mitigate risks across their operations. This platform provides tools for creating risk registers, conducting assessments, and tracking risk mitigation efforts. Sofvie features an intuitive interface that allows users to document risks, assign ownership, and set deadlines for remediation actions.... Read more about Sofvie

Free Trial

Available

Pricing Type

$28 Per user

Location

Canada

Nettro BME is an advanced incident management software designed to help organizations efficiently respond to and resolve incidents across various sectors, including healthcare, IT, and public safety. The software streamlines the incident management process by allowing users to capture, track, and manage incidents from initiation to resolution. Nettro BME includes tools for assigning tasks, setting... Read more about Nettro BME

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

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