Best Incident Management Software for Small Businesses (Free & Paid)

QUASR is an incident management software designed to help businesses and organizations efficiently handle and resolve incidents across multiple domains, including IT, security, and customer service. The platform allows teams to track incidents in real-time, assign tasks, and collaborate on resolution strategies. QUASR provides automated workflows, enabling quicker responses to critical issues, whi... Read more about QUASR

ECALDIMA is a business process management (BPM) software solution that enables organizations to streamline their workflows, automate routine tasks, and improve operational efficiency. With ECALDIMA, businesses can design, model, and optimize their business processes using a drag-and-drop interface, making it easy to map out complex workflows and ensure that every step is followed correctly. The so... Read more about ECALDIMA

Wavity Help & Service Desk is a help desk software designed to provide businesses with tools to manage customer support tickets and resolve issues quickly and efficiently. The platform allows users to create and track service tickets, assign them to support agents, and communicate with customers in real time. Wavity Help & Service Desk includes features like knowledge base management, ticket categ... Read more about Wavity Help & Service Desk

IronSight is a robust field service management software designed to help businesses efficiently manage and optimize their field operations. Ideal for industries such as construction, maintenance, and installation services, IronSight offers a complete solution for managing work orders, tracking job status, and coordinating field technicians in real time. The software includes features like job sche... Read more about IronSight

3D Safety is a comprehensive safety management software designed to help organizations manage safety protocols, risk assessments, and compliance in a more structured and proactive way. The platform’s advanced features enable businesses to identify hazards, perform safety audits, track incidents, and manage safety training, all within one unified system. 3D Safety offers customizable workflows th... Read more about 3D Safety

Recap is a comprehensive integrated risk management software that helps businesses identify, assess, and mitigate risks across various areas of operations. The platform provides tools to track risk-related activities, manage compliance, and ensure that organizations are prepared for potential threats. Recap’s risk assessment features allow businesses to evaluate the likelihood and impact of risk... Read more about Recap

All Quiet is a website monitoring software that helps businesses monitor website uptime, performance, and security to ensure a seamless online experience for visitors. The platform provides real-time alerts for downtime, slow loading times, and security threats, allowing teams to respond quickly to issues. All Quiet’s analytics offer insights into page load speeds, server response times, and use... Read more about All Quiet

SMS360 is a comprehensive safety management software designed to help organizations manage and mitigate risks, ensuring a safe and compliant work environment. It enables businesses to track safety incidents, monitor compliance, and implement safety protocols in real time. The software features incident reporting tools that allow employees to report hazards, near misses, and accidents quickly and e... Read more about SMS360

Serenity EHS is an audit software designed to simplify the management of environmental, health, and safety audits for organizations. This platform provides tools for conducting risk assessments, scheduling audits, and ensuring compliance with industry regulations. Serenity EHS helps businesses identify potential hazards, track corrective actions, and maintain a comprehensive audit trail for regula... Read more about Serenity EHS

The Workplace Compliance System is a sophisticated learning management system (LMS) designed to help organizations ensure compliance with industry regulations and standards through effective training. This software provides a centralized platform for delivering training materials, tracking employee progress, and assessing knowledge retention. With its user-friendly interface, managers can easily c... Read more about Workplace Compliance System

Mint Service Desk is a comprehensive customer service software designed to enhance support ticket management and improve customer satisfaction. This platform provides organizations with the tools to streamline their support processes, enabling agents to manage inquiries efficiently and resolve issues promptly. With its intuitive interface, Mint Service Desk allows users to create, track, and prior... Read more about Mint Service Desk

Command Center is an advanced compliance software designed to help organizations manage regulatory requirements and ensure adherence to industry standards. The platform offers a comprehensive suite of tools for tracking compliance activities, managing documentation, and conducting audits efficiently. With features like risk assessments, policy management, and automated reminders, Command Center si... Read more about Command Center

Iluminr is a team communication software that helps organizations improve collaboration and streamline communication among employees. Designed for remote and hybrid teams, Iluminr provides a centralized platform for team messaging, project updates, file sharing, and video conferencing, making it easier for teams to stay connected regardless of location. The software offers real-time communication ... Read more about iluminr

i-Vertix is an IT management software designed to streamline and automate various IT processes, including network monitoring, system administration, and troubleshooting. The platform provides real-time insights into system performance, allowing IT teams to quickly identify and resolve issues before they impact business operations. i-Vertix includes customizable dashboards, automated alerts, and de... Read more about i-Vertix

Stems is an incident management software designed to support organizations in tracking, managing, and resolving incidents efficiently. With tools for incident logging, categorization, and prioritization, Stems enables businesses to respond to issues quickly, minimizing downtime and maintaining service quality. The platform’s customizable workflows and notification settings ensure that incidents ... Read more about Stems

NeoEHS is an environmental, health, and safety (EHS) management software designed to help businesses comply with regulatory standards, reduce risks, and promote workplace safety. The platform offers tools for incident tracking, risk assessments, and safety audits, ensuring that potential hazards are identified and addressed before they lead to injuries or violations. NeoEHS provides a centralized ... Read more about NeoEHS

Zinc Synapse is an advanced incident management software designed to help organizations quickly identify, respond to, and resolve incidents while minimizing disruption and downtime. The software provides a centralized platform for managing incidents from detection to resolution, allowing teams to collaborate in real time, prioritize critical issues, and assign tasks efficiently. With powerful auto... Read more about Zinc Synapse

Keyclic is a robust incident management software that enables organizations to efficiently manage, track, and resolve incidents. It provides businesses with a comprehensive platform to record, categorize, and prioritize incidents, ensuring timely response and resolution. Whether it's IT issues, workplace accidents, or security breaches, Keyclic allows teams to capture key details, assign tasks to ... Read more about Keyclic

Incident Tracker is an effective incident management software that enables organizations to monitor, manage, and resolve incidents efficiently. With its user-friendly interface, teams can quickly log incidents, assign tasks, and track resolutions in real time. The software features customizable dashboards and reporting tools that provide insights into incident trends and response times, facilitati... Read more about Incident Tracker

HR Manage is a comprehensive human resource software solution designed to simplify HR operations for businesses of all sizes. This platform offers a wide range of functionalities, including employee onboarding, performance management, and payroll processing. With an intuitive interface, HR Manage enables HR professionals to track employee data, manage benefits, and ensure compliance with labor reg... Read more about HR Manage

Mirashare is an advanced environmental, health, and safety (EHS) management software designed to help organizations manage compliance and enhance workplace safety effectively. This platform provides comprehensive tools for incident reporting, risk assessments, and compliance tracking seamlessly. With its user-friendly interface, users can easily document safety procedures, manage training records,... Read more about Mirashare

Safety PAL is an advanced Environmental, Health, and Safety (EHS) management software designed to help organizations streamline their compliance and safety management processes. This comprehensive platform offers a suite of tools that facilitate incident reporting, risk assessment, training management, and regulatory compliance, ensuring that businesses can maintain a safe work environment. Safety... Read more about Safety PAL

Locate Global is an emergency notification software designed to ensure that organizations can quickly and effectively communicate with employees, clients, and stakeholders during critical events. Whether it’s a natural disaster, security breach, or other emergencies, Locate Global enables real-time messaging across multiple channels such as SMS, email, voice, and mobile apps. The software’s ge... Read more about Locate Global

D-TEC is a scheduling software that simplifies the process of planning, organizing, and managing tasks or appointments. Designed for businesses of all sizes, D-TEC provides an intuitive platform for creating schedules, assigning resources, and tracking progress. The software offers features like automated reminders, real-time updates, and the ability to sync schedules across teams, ensuring that e... Read more about D-TEC

eSecurity Dashboard is a risk management software tailored to help businesses identify, assess, and mitigate potential security threats across their organization. With tools for vulnerability scanning, compliance tracking, and incident reporting, eSecurity Dashboard enables organizations to maintain a proactive approach to security. The platform provides real-time alerts and visual dashboards, all... Read more about eSecurity Dashboard