Best Incident Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right incident management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top incident management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
  • 5 avg. rating from 07 reviews

Last Updated: October 01, 2025

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417 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Best Incident Management Software for Small Businesses

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SafetyQube is an innovative Environmental, Health, and Safety (EHS) management software designed to help businesses improve their safety protocols, ensure compliance, and mitigate workplace risks. The platform provides comprehensive tools for managing safety audits, reporting incidents, and tracking safety training programs. SafetyQube allows organizations to create custom safety checklists, monit... Read more about SafetyQube

Free Trial

Available

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Location

United Kingdom

Alarm Control Center is a comprehensive unified communications software designed to streamline and enhance communication within organizations. It offers a centralized platform that integrates various communication channels, including voice calls, video conferencing, instant messaging, and email, into a single, cohesive system. Alarm Control Center's intuitive interface allows users to easily switc... Read more about Alarm Control Center

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Available

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Location

Germany

Q-81 is a quality management software designed to help businesses streamline their quality assurance processes and ensure compliance with industry standards. The platform provides tools for tracking quality metrics, conducting audits, and managing corrective and preventive actions (CAPA). Q-81 includes features for document control, employee training, and risk management, helping businesses mainta... Read more about Q-81

Free Trial

Available

Pricing Type

$2000 Per year

Location

Italy

TaskCall is a robust incident management software designed to help organizations effectively track, manage, and resolve incidents in real time. This software is ideal for industries that need to address IT, security, or operational disruptions promptly. TaskCall provides a centralized platform where incidents can be reported, categorized, and assigned to the appropriate team members. It allows use... Read more about TaskCall

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Location

Spain

Bitahoy is a robust incident management software solution designed to help organizations quickly detect, respond to, and resolve security incidents and other operational disruptions. The platform offers a comprehensive suite of tools that enable teams to monitor systems in real-time, track incidents, and ensure timely resolution. Bitahoy’s powerful alerting features notify users when suspicious ... Read more about Bitahoy

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NA

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Location

Germany

Supplier Management Platform to Digitize Purchasing and ESG Processes

itbid is a comprehensive quality management software solution designed to help organizations maintain and enhance their quality standards. This versatile platform provides tools for documenting processes, tracking compliance, and conducting audits, ensuring that businesses adhere to industry regulations and best practices. With itbid, users can easily create and manage quality control plans, allow... Read more about itbid

Free Trial

Available

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Location

Spain

Ecesis is a flexible training management software designed to simplify the process of planning, delivering, and tracking training programs. The platform offers tools for creating custom courses, managing training schedules, and tracking employee progress. Ecesis supports various training formats, including e-learning, instructor-led sessions, and blended learning, ensuring flexibility for organiza... Read more about Ecesis

Free Trial

Available

Pricing Type

$125 Per feautre

Location

United States

Checkbuster is a powerful task management software designed to enhance productivity and organization within teams. Featuring an intuitive interface, Checkbuster allows users to create, assign, and track tasks seamlessly, ensuring that projects are completed on time and within budget. The software includes customizable workflows, enabling teams to adapt the platform to their specific needs and pref... Read more about Checkbuster

Free Trial

Available

Pricing Type

$25.17 Per feautre

Location

Netherlands

Pagefate is a specialized incident management software designed to help organizations effectively track and manage incidents and emergencies. This platform provides tools for reporting, tracking, and resolving incidents efficiently, ensuring a prompt response to potential issues. Pagefate allows users to create incident reports, assign tasks, and monitor resolution progress, enhancing accountabili... Read more about Pagefate

Free Trial

Available

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Location

Germany

Medical Tracker is a specialized incident management software tailored for healthcare environments to manage, record, and respond to medical incidents effectively. It assists healthcare providers in tracking incidents ranging from patient injuries to procedural errors, ensuring that all cases are logged and monitored meticulously. With Medical Tracker, facilities can generate comprehensive reports... Read more about Medical Tracker

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NA

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Location

United Kingdom

Plaqad is a dynamic Influencer Marketing Software designed to help businesses identify, collaborate, and manage relationships with influencers to enhance their marketing efforts. The platform offers a comprehensive suite of tools for influencer discovery, campaign management, performance tracking, and analytics, ensuring that organizations can execute effective influencer marketing strategies with... Read more about FireCloud365

Free Trial

NA

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Location

Ireland

Visualogyx is an advanced Inspection Software designed to simplify and enhance the inspection processes for various industries, including manufacturing, construction, and quality assurance. It offers a comprehensive suite of tools for planning, conducting, and managing inspections, ensuring thorough and consistent evaluation of products, facilities, and processes. Visualogyx provides an intuitive ... Read more about Visualogyx

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

PREVISEC is an incident management software designed to help organizations manage, track, and respond to incidents efficiently. Ideal for industries that prioritize safety and compliance, PREVISEC provides tools for logging incidents, assigning tasks, and ensuring timely resolution. The platform includes customizable incident reporting templates, allowing users to capture detailed information on e... Read more about PREVISEC

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NA

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Location

Germany

SINCO ERP is a powerful enterprise resource planning software designed to integrate and automate key business processes across various departments. From finance and human resources to inventory management and customer relationship management (CRM), SINCO ERP provides a centralized platform that ensures your organization operates efficiently. By streamlining workflows and providing real-time data i... Read more about SINCO ERP

Free Trial

Available

Pricing Type

$2700000 Per month

Location

Colombia

1st Reporting is a robust incident management software tailored to help organizations effectively handle and resolve incidents swiftly and efficiently. The platform offers a comprehensive suite of tools for logging, tracking, and managing incidents across various departments and teams. 1st Reporting’s intuitive interface allows users to report incidents in real-time, categorize them based on sev... Read more about 1st Reporting

Free Trial

Available

Pricing Type

$10 Per user

Location

Canada

smartQED is an incident management software designed to streamline the process of detecting, managing, and resolving incidents in real-time. The software helps businesses and organizations quickly respond to issues by providing an efficient platform for logging, tracking, and resolving incidents. smartQED allows users to categorize incidents, assign responsibilities, and set priorities to ensure a... Read more about smartQED

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

Rely is an innovative whistleblowing software solution that provides employees with a secure and confidential platform to report unethical behavior, violations of company policies, and illegal activities within the organization. Rely offers an anonymous reporting system, allowing individuals to submit concerns without the fear of retaliation, ensuring that employees feel safe when speaking up. The... Read more about Rely

Free Trial

NA

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Location

Australia

Risk Hawk is a robust integrated risk management (IRM) software designed to help organizations identify, assess, and mitigate risks across various operational areas. The platform provides a centralized solution for managing risk data, tracking incidents, and ensuring compliance with regulatory standards. Risk Hawk enables businesses to create risk assessments, define risk tolerance levels, and set... Read more about Risk Hawk

Free Trial

Available

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Location

United Kingdom

incidentli is a powerful Environmental, Health, and Safety (EHS) management software solution designed to help organizations improve workplace safety, ensure compliance, and manage environmental impact. The platform offers tools for incident reporting, tracking, and investigation, allowing businesses to quickly address safety concerns and prevent future incidents. incidentli also helps organizatio... Read more about incidentli

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NA

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Location

United States

ORCA is a comprehensive Governance, Risk, and Compliance (GRC) software solution that helps organizations proactively manage risk and ensure compliance across multiple business domains. Designed for enterprises, ORCA simplifies risk management by centralizing risk assessment, policy management, audits, and compliance tracking in one platform. With real-time data and insights, ORCA enables business... Read more about ORCA

Free Trial

NA

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Location

Mexico

SequriX is a powerful incident management software designed to help organizations efficiently respond to and manage security incidents, ensuring swift resolution and minimal disruption. Tailored for IT security teams, businesses, and security operations centers (SOCs), SequriX enables real-time detection, reporting, and tracking of incidents across various systems and platforms. The software offer... Read more about SequriX

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Available

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Location

Netherlands

Compliance Management Software for Safety, Health, & Quality

SafetyAmp is an advanced software tool designed to enhance workplace safety and compliance. It's tailored for proactive safety management, focusing on prevention rather than reaction. The platform offers innovative features like real-time incident reporting, hazard identification, and safety observation tracking. With SafetyAmp, businesses can conduct thorough audits and inspections, ensuring adhe... Read more about SafetyAmp

Free Trial

NA

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Location

United States

Klaxon is a sophisticated incident management software designed to enhance an organization's ability to respond to and resolve incidents swiftly and effectively. With its intuitive interface, Klaxon provides a centralized platform for logging and tracking incidents, ensuring that all relevant information is readily accessible to the response team. The software features customizable workflows that ... Read more about Klaxon

Free Trial

Available

Pricing Type

$0.58 Per user

Location

United Kingdom

Compliance Genie is a safety management software designed to help businesses ensure compliance with industry regulations and maintain a safe work environment. The platform provides tools for managing safety protocols, tracking incidents, and conducting audits. Compliance Genie allows businesses to create customized safety programs, track employee training, and monitor compliance status across mult... Read more about Compliance Genie

Free Trial

NA

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Location

United Kingdom

Hamilton Security is a robust incident management software designed to help businesses respond to security incidents and emergencies swiftly and effectively. The platform provides real-time alerts, incident reporting, and tracking capabilities, ensuring that security teams are always informed of potential threats. Hamilton Security allows businesses to document the details of each incident, assign... Read more about Hamilton Security

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

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