Best Online Customer Satisfaction Software

StoryTap is a unique content marketing platform designed to help businesses create authentic, user-generated video content that resonates with audiences. The software allows companies to easily collect video testimonials, reviews, and stories directly from customers. Through its easy-to-use interface, users can create branded campaigns that encourage customers to share their experiences via video,... Read more about StoryTap

AI Mediated Conversations (AI-MC) is an advanced call center software that utilizes artificial intelligence to enhance customer interactions and streamline communication processes. This platform offers tools for managing inbound and outbound calls, routing inquiries to the appropriate agents, and providing real-time analytics on call performance. With AI-powered features such as natural language p... Read more about AI Mediated Conversations (AI-MC)

Clootrack is a customer engagement software that helps businesses gain valuable insights into customer behavior, preferences, and feedback across various channels. The platform leverages AI and machine learning to analyze customer interactions, identify patterns, and provide actionable insights that improve engagement and satisfaction. Clootrack offers tools for tracking customer sentiment, monito... Read more about Clootrack

Startquestion is a survey creation tool designed for gathering and analyzing feedback efficiently. It enables users to create a variety of surveys, quizzes, and forms with ease. The platform offers customizable templates, making it quick to design surveys tailored to specific needs. Startquestion supports various question types, allowing for diverse data collection. Its user-friendly interface sim... Read more about Startquestion

ReviewInc is a comprehensive review management software designed to help businesses enhance their online reputation and customer engagement. This platform offers a suite of tools for monitoring customer feedback, soliciting reviews, and analyzing sentiment across multiple platforms. With its user-friendly interface, businesses can easily track reviews, respond to customer feedback, and generate re... Read more about ReviewInc

Gnatta is a cutting-edge Help Desk Software designed to streamline and enhance customer support operations for businesses of all sizes. With its intuitive interface, Gnatta offers a comprehensive platform for managing support tickets, tracking customer interactions, and resolving issues efficiently. Key features of Gnatta include automated ticket routing, multi-channel support (email, chat, phone)... Read more about Gnatta

WizVille is an innovative Review Management Software designed to help businesses effectively manage and enhance their online reputation. This comprehensive platform enables organizations to monitor, respond to, and analyze customer reviews across multiple online channels, including social media, review sites, and their own websites. WizVille offers real-time alerts for new reviews, allowing busine... Read more about WizVille

Chattermill is a cutting-edge Customer Experience Software designed to help businesses understand and enhance their customer interactions across various touchpoints. It offers a comprehensive platform for collecting, analyzing, and acting on customer feedback, ensuring that organizations can improve their products, services, and overall customer satisfaction effectively. Key features include advan... Read more about Chattermill

Kapiche is an advanced data extraction software designed to help organizations analyze and extract valuable insights from their data. This platform offers a range of tools for text analytics, data visualization, and reporting, ensuring effective data management. With Kapiche, users can easily process large volumes of data, identify trends, and generate actionable reports through an intuitive dashb... Read more about Kapiche

PrediCX is a customer experience software designed to empower businesses by providing actionable insights into customer behavior, preferences, and sentiments. Utilizing artificial intelligence and machine learning, PrediCX analyzes vast volumes of customer data from various channels, such as social media, emails, and surveys, to understand and anticipate customer needs. The platform’s advanced t... Read more about PrediCX

Ochatbot is an advanced conversational AI platform designed to help businesses automate customer interactions and improve engagement. The software uses natural language processing (NLP) and machine learning algorithms to understand customer queries and provide personalized responses in real time. Ochatbot can be integrated into websites, mobile apps, and messaging platforms, enabling businesses to... Read more about Ochatbot

unitQ is a bug tracking software that helps software development teams identify, track, and resolve issues quickly and efficiently. The platform’s AI-driven system automatically captures bugs, user complaints, and quality concerns from various sources, including app stores, support tickets, and social media. unitQ categorizes and prioritizes bugs based on severity, ensuring that the most critica... Read more about unitQ

e-satisfaction.com is a customer satisfaction software designed to help businesses track and improve customer experiences. The platform provides tools for collecting customer feedback through surveys, polls, and other engagement methods. e-satisfaction.com analyzes feedback in real-time, providing businesses with actionable insights into customer sentiment, satisfaction levels, and areas for impro... Read more about e-satisfaction.com

mySQM Customer Service QA is a customer satisfaction software that enables businesses to monitor and evaluate the quality of their customer service interactions. By capturing customer feedback across multiple touchpoints, including phone calls, emails, and chat conversations, mySQM provides businesses with actionable insights into their customer service performance. The platform uses advanced anal... Read more about mySQM Customer Service QA

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chatbot, which provides instant responses and enhances customer interaction. The software also offers effective ticket manag... Read more about Desku.io

SurveyRock is an innovative survey software designed to help organizations gather insights and feedback effectively. This platform provides comprehensive tools for creating customized surveys, distributing them to target audiences, and analyzing responses in real time. With its user-friendly interface, users can easily design engaging surveys using various question types, including multiple-choice... Read more about SurveyRock

TalkToTheManager is an advanced Customer Experience Software designed to enhance interactions between businesses and their customers. It offers a comprehensive platform for managing customer feedback, resolving issues, and improving service quality. TalkToTheManager features intuitive tools for collecting and analyzing customer feedback through surveys, reviews, and direct communication channels. ... Read more about TalkToTheManager

CafeX Suite is a project management software designed to support teamwork and efficient project execution. It includes features like task tracking, file sharing, and realtime messaging, making it easy for teams to collaborate on projects. CafeX Suite’s intuitive interface allows users to set up project timelines, assign responsibilities, and monitor completion rates, helping teams stay organized... Read more about CafeX Suite

Case Status is a robust portal software designed to streamline case management and improve communication between organizations and their clients or stakeholders. It provides a secure, user-friendly interface where users can submit, track, and manage cases or requests in real-time. Case Status offers customizable workflows, enabling organizations to tailor the case handling process to their specifi... Read more about Case Status

Qemotion is a comprehensive customer experience software designed to help businesses enhance their interactions and relationships with customers. It offers a robust platform for managing customer feedback, monitoring satisfaction levels, and implementing strategies to improve the overall customer journey. Qemotion features tools for conducting surveys, collecting real-time feedback, and analyzing ... Read more about Qemotion

Feedbackstr is an intuitive survey software designed to help organizations gather valuable insights from customers and employees. This platform allows users to create customizable surveys that can be distributed through various channels, including email, social media, and websites. With a user-friendly interface, organizations can design visually appealing surveys with multiple question types to c... Read more about Feedbackstr

Userback is a versatile feedback and bug-tracking tool. It empowers businesses to gather valuable insights from users effortlessly. Designed with a user-centric approach, Userback facilitates the collection of visual feedback, including annotations on screenshots and video recordings. This web-based platform serves as a seamless bridge between users and development teams, fostering effective commu... Read more about Userback

AIWave is a cutting-edge customer experience software that leverages artificial intelligence to enhance customer interactions and satisfaction. The platform provides tools for customer feedback collection, sentiment analysis, and personalized engagement strategies, enabling businesses to understand and meet their customers' needs effectively. With its intuitive interface, AIWave allows users to cr... Read more about AIWave

ReverseLogix is a comprehensive customer satisfaction software designed to manage returns and reverse logistics in e-commerce and retail businesses. The platform streamlines the entire returns process, from return request submission to product inspection and restocking, while providing real-time tracking and updates to customers. With ReverseLogix, businesses can enhance the customer experience by... Read more about ReverseLogix

Trust is a customer satisfaction software that helps businesses measure, track, and improve their customer experience (CX). By collecting feedback through surveys, reviews, and customer interactions, Trust enables organizations to gain valuable insights into customer sentiment and identify areas for improvement. The platform provides real-time data on customer satisfaction levels, allowing busines... Read more about Trust