Best Online Customer Satisfaction Software

TouchPoint Survey Software is an innovative customer satisfaction software designed to streamline feedback collection and enhance engagement for organizations across various sectors. This platform provides tools for creating and distributing surveys, tracking responses, and analyzing feedback, ensuring that organizations can gather valuable insights into customer experiences and preferences. With ... Read more about TouchPoint Survey Software

Customerville is an innovative customer satisfaction software that enables organizations to collect, analyze, and act on customer feedback. This platform provides tools for creating surveys and feedback forms tailored to specific needs, allowing businesses to gather valuable insights directly from their customers. With its user-friendly interface, Customerville simplifies the process of distributi... Read more about Customerville

EvaluAgent is a comprehensive quality management software designed to help contact centers monitor, evaluate, and improve agent performance. The platform provides tools for quality assurance (QA) assessments, feedback, and coaching, ensuring that agents meet the company’s performance standards. EvaluAgent allows managers to create customizable scorecards, conduct performance reviews, and track k... Read more about EvaluAgent

Feedbear is a comprehensive product roadmap software designed to help businesses prioritize and track the development of their products. The platform allows teams to collect and analyze customer feedback, which can be used to inform product strategy and feature development. Feedbear’s user-friendly interface helps product managers and development teams visualize the roadmap, set priorities, and ... Read more about Feedbear

Kenect is a comprehensive customer communications management software designed to help businesses enhance engagement and streamline communication with their customers. The platform provides tools for managing messaging across various channels, including SMS, email, and web chat, ensuring that businesses can connect with their customers effectively. Kenect allows users to automate communication wor... Read more about Kenect

Touchpoint CX is a comprehensive employee engagement software designed to help organizations foster a positive work culture and improve employee satisfaction. The platform provides tools for measuring employee engagement, gathering feedback, and addressing concerns in real-time, helping businesses create a more inclusive and motivating environment. Touchpoint CX enables companies to conduct survey... Read more about Touchpoint CX

CustoCentrix is a customer relationship management (CRM) software that helps businesses improve customer engagement, enhance sales processes, and drive long-term customer loyalty. The platform offers a wide array of features designed to manage customer interactions, streamline sales workflows, and track key customer data in a single, centralized system. With tools for contact management, lead nurt... Read more about CustoCentrix

TPSC Cloud is a versatile survey software designed to help organizations create, distribute, and analyze surveys with ease. This platform provides tools for designing custom surveys, collecting responses, and generating insightful reports, enabling organizations to gather valuable feedback from stakeholders. With features such as real-time analytics, automated reminders, and multi-channel distribu... Read more about TPSC Cloud

Zuar Portal is a robust dashboard software designed to help organizations visualize and analyze their data effectively. This platform provides a comprehensive suite of tools that enable users to create customizable dashboards, track key performance indicators (KPIs), and share insights across teams. With Zuar Portal, businesses can easily connect to various data sources, including databases, cloud... Read more about Zuar Portal

Level AI is a cutting-edge artificial intelligence software platform designed to empower businesses with advanced data analytics and machine learning capabilities. It provides a user-friendly interface for building, deploying, and managing AI models without requiring extensive technical expertise. Level AI's robust toolkit includes data preprocessing, model training, and predictive analytics, enab... Read more about Level AI

SmileBack is a customer feedback management tool primarily designed for IT service providers. It focuses on collecting and analyzing customer satisfaction data. The tool offers a simple, one-click feedback system, making it easy for customers to provide their input. SmileBack integrates with common service desk platforms, streamlining feedback collection directly from support interactions. Its fea... Read more about SmileBack

InputKit is a survey software platform that allows businesses to collect and analyze feedback from customers, employees, and other stakeholders. Designed for ease of use, InputKit offers a wide variety of customizable survey templates that can be tailored to specific needs, from customer satisfaction surveys to employee engagement assessments. The software supports multiple question types, includi... Read more about InputKit

Acobot is an advanced artificial intelligence (AI) software designed to enhance user engagement through automated interactions, primarily in customer service and sales. Leveraging natural language processing (NLP) and machine learning, Acobot can simulate human-like conversations with website visitors, providing instant responses to common queries and guiding them through the purchasing process. T... Read more about Acobot

Smaply is a specialized customer journey mapping tool designed to help businesses visualize and improve their customers' experience. The software allows teams to create detailed journey maps that outline each interaction a customer has with their product or service, identifying key touchpoints and pain points along the way. Smaply’s easy-to-use drag-and-drop interface enables users to map out cu... Read more about Smaply

VideoPeel is an innovative review management software designed to help businesses collect, manage, and showcase customer reviews through engaging video testimonials. It offers a comprehensive platform for capturing authentic customer feedback, enhancing trust, and driving sales with precision and ease. VideoPeel features intuitive tools for soliciting video reviews via email, SMS, and social media... Read more about VideoPeel

Endorsal is a powerful review management software that empowers businesses to enhance their online reputation through customer feedback. By simplifying the process of collecting and showcasing reviews, Endorsal enables companies to leverage positive testimonials to attract new customers. The platform integrates seamlessly with various third-party review sites, allowing businesses to monitor and re... Read more about Endorsal

SurveyXact is a powerful survey software designed to help organizations create, distribute, and analyze surveys effectively. This platform provides users with intuitive tools to design customized surveys tailored to their specific needs, whether for market research, employee feedback, or customer satisfaction. With SurveyXact, businesses can easily distribute surveys through various channels, incl... Read more about SurveyXact

NinjaChat is a dynamic live chat software designed to enhance customer engagement and support for businesses across various industries. This platform provides a comprehensive suite of tools that enable organizations to communicate with their website visitors in real-time, improving customer satisfaction and conversion rates. With NinjaChat, users can easily set up chat widgets on their websites, a... Read more about NinjaChat

FeedbackUp is a customer satisfaction software designed to help businesses collect, analyze, and act on feedback from their customers. The platform allows businesses to easily create and distribute surveys to customers, measuring satisfaction across various touchpoints such as product quality, customer service, and overall experience. FeedbackUp’s powerful analytics tools help businesses identif... Read more about FeedbackUp

Enterpret is an advanced customer satisfaction software designed to help businesses measure, analyze, and improve customer experiences. With powerful survey tools, Enterpret allows businesses to gather valuable feedback through customizable questionnaires, NPS (Net Promoter Score), and satisfaction surveys. The platform helps identify pain points, track customer sentiment, and gain insights into a... Read more about Enterpret

Great Recruiters is an innovative software platform specifically developed to revolutionize the recruitment process. Its primary feature is real-time feedback collection from candidates, which helps recruitment agencies and HR departments understand and enhance the applicant experience. The platform excels in gathering insights about recruiter performance, enabling organizations to improve their r... Read more about Great Recruiters

Emojics is customer experience software that enables businesses to gather feedback from their customers using emojis, offering a fun and interactive way to understand customer satisfaction. The software integrates easily with websites, apps, and social media, capturing insights at various customer touchpoints. Emojics allows users to leave ratings, provide comments, and share emotions about produc... Read more about Emojics

FeedbacQ is an innovative survey software solution designed to help businesses gather, analyze, and act on customer feedback efficiently. With its userfriendly interface, FeedbacQ allows users to create customizable surveys tailored to specific needs and objectives. The software supports various question types, including multiplechoice, rating scales, and openended responses, providing flexibility... Read more about FeedbacQ

Conflux is an innovative 360 Degree Feedback Software designed to provide comprehensive performance reviews and feedback mechanisms for organizations of all sizes. It offers a robust platform for collecting, managing, and analyzing feedback from multiple sources, including peers, subordinates, and supervisors, ensuring a well-rounded evaluation of employee performance. Conflux features intuitive t... Read more about Conflux

Savio is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve overall service quality and enhance customer relationships. The platform allows companies to create custom surveys, track Net Promoter Scores (NPS), and collect feedback through various channels, such as email, mobile apps, and websites. Savio’s data analysis tools prov... Read more about Savio