Best Online Customer Satisfaction Software

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Indellia is a robust customer experience (CX) software designed to help businesses enhance every touchpoint of the customer journey. Whether you're interacting with customers through email, live chat, social media, or in-person, Indellia provides a centralized platform for managing customer relationships and improving satisfaction. The software includes advanced tools for collecting and analyzing ... Read more about Indellia

TrueBlue is a customer satisfaction software designed to help organizations measure and improve customer experiences. This platform provides comprehensive tools for conducting surveys, collecting feedback, and analyzing customer sentiment, enabling users to gain valuable insights into customer satisfaction levels. With its user-friendly interface, businesses can easily create and distribute survey... Read more about TrueBlue

Auto Reminder is a customer satisfaction software that enables businesses to automate appointment reminders, follow-up messages, and feedback requests, improving customer engagement and satisfaction. By sending timely reminders via SMS, email, or phone, Auto Reminder helps reduce no-show rates and ensures customers stay informed about upcoming appointments. The software’s feedback collection too... Read more about Auto Reminder

Storyboard CRM is a social customer relationship management (CRM) software designed to help businesses build and nurture meaningful relationships with their customers through social media. With Storyboard CRM, businesses can monitor and engage with customers across various social media platforms in real-time, track interactions, and provide personalized responses. The software aggregates data from... Read more about Storyboard CRM

Trustr is a customer satisfaction software that enables businesses to gather feedback, analyze customer sentiment, and improve service quality. Featuring an intuitive survey builder, Trustr allows companies to create customized surveys to gauge customer satisfaction and gather valuable insights. The software includes tools for sentiment analysis, realtime reporting, and actionable insights, empowe... Read more about trustr

Industrytics is an artificial intelligence (AI) software platform that helps businesses harness the power of data-driven insights to optimize operations and make informed decisions. Equipped with machine learning, predictive analytics, and automation tools, Industrytics enables users to uncover patterns in data, forecast trends, and streamline workflows. Its user-friendly interface allows companie... Read more about Industrytics

Surveyed is a review management software that helps businesses track, manage, and improve their online reputation by collecting, analyzing, and responding to customer reviews. With Surveyed, businesses can easily monitor customer feedback across various platforms, including Google, Yelp, Facebook, and other review sites. The software automatically aggregates and categorizes reviews, providing user... Read more about Surveyed

Lantana is a powerful help desk software designed to streamline customer support and improve the overall user experience for both customers and support teams. Whether you're managing technical support inquiries, customer service requests, or internal help desk tasks, Lantana provides a comprehensive solution that simplifies ticketing, tracking, and resolving issues. With an intuitive interface, La... Read more about Lantana

Haber Chat is a conversational marketing platform designed to help businesses engage customers in real-time via chatbots, live chat, and messaging apps. The software enables businesses to interact with potential customers as soon as they land on a website or app, providing instant responses to inquiries, offering personalized product recommendations, and nurturing leads through the sales funnel. H... Read more about Haber Chat

PxidaCX is a cutting-edge customer experience software designed to help organizations enhance interactions with customers and improve overall satisfaction. The platform offers tools for gathering feedback, analyzing customer behavior, and managing relationships, enabling businesses to create tailored experiences that meet customer needs. PxidaCX provides features like survey creation, sentiment an... Read more about PxidaCX

Insightify is a customer satisfaction software designed to help businesses collect and analyze feedback from customers. The platform allows businesses to create surveys, polls, and feedback forms to gauge customer sentiment and identify areas for improvement. Insightify offers tools for analyzing customer responses, tracking trends, and generating reports that provide actionable insights. The soft... Read more about Insightify

SimpleFeedback is a user-friendly customer service software designed to help businesses collect and manage customer feedback efficiently. The platform allows companies to create customized surveys, feedback forms, and rating systems that can be distributed through various channels, including email, SMS, and websites. With SimpleFeedback, businesses can gather real-time insights into customer satis... Read more about SimpleFeedback

Sharcx.suite is a Supply Chain Management Software designed to improve visibility and efficiency across the supply chain. The platform provides tools for order tracking, supplier management, and demand forecasting, ensuring smooth operations. Sharcx.suite’s analytics features offer insights into supply chain performance and inventory levels, helping businesses make data-driven decisions. Its int... Read more about Sharcx.suite

Nicigkeit is a customer satisfaction software solution designed to help businesses measure, track, and improve customer experience. The platform uses a variety of feedback collection tools, including surveys, polls, and ratings, to gather insights from customers on their interactions with a company’s products or services. Nicigkeit’s analytics engine processes this feedback to identify trends,... Read more about Nicigkeit

StellarTech.ai is an advanced conversational AI platform designed to help businesses enhance customer interactions and automate communication processes through intelligent chatbots and virtual assistants. The platform leverages natural language processing (NLP) and machine learning to deliver personalized, human-like conversations across various communication channels, including websites, mobile a... Read more about StellarTech.ai

RetainSense is a customer satisfaction software platform designed to help businesses measure and improve customer experiences. By collecting and analyzing feedback across multiple channels, including surveys, social media, and direct customer interactions, RetainSense provides businesses with a comprehensive understanding of their customers' satisfaction levels. The software allows businesses to d... Read more about RetainSense