Best Online Customer Satisfaction Software

Responsr is an innovative customer satisfaction software that helps businesses track, measure, and enhance their customer experiences. With its customizable survey templates, businesses can gather valuable feedback from customers at various touchpoints, whether after a purchase, service interaction, or website visit. The software offers real-time sentiment analysis, allowing businesses to identify... Read more about Responsr

Captive WiFi is a customer satisfaction software that enhances customer experience by providing businesses with a seamless Wi-Fi engagement platform. Often used in retail, hospitality, and service industries, Captive WiFi enables businesses to offer free, secure Wi-Fi access to customers while simultaneously collecting valuable data and feedback. Through customizable splash pages, businesses can p... Read more about Captive WiFi

mycustomerfeedback.com is a powerful complaint management software designed to help businesses efficiently handle customer feedback and complaints. The platform allows companies to centralize all complaints, enabling easy tracking and resolution. Users can categorize complaints based on urgency and type, ensuring that the most pressing issues are addressed first. The intuitive dashboard provides i... Read more about mycustomerfeedback.com

Go Get Quality is a powerful customer satisfaction software designed to help organizations measure and enhance their customer experience effectively. This platform provides tools for creating surveys, collecting feedback, and analyzing customer sentiment, enabling businesses to understand their customers’ needs and preferences. With Go Get Quality, users can easily design customizable surveys th... Read more about Go Get Quality

Omnisome is a customer satisfaction software that enables businesses to collect feedback, analyze customer experiences, and enhance service quality. The platform offers tools for creating surveys, tracking sentiment, and measuring Net Promoter Score (NPS), helping companies gauge customer satisfaction accurately. Omnisome’s analytics dashboard provides insights into trends, pain points, and area... Read more about Omnisome

Talk2us is an intuitive survey software designed to gather valuable feedback from customers and employees, helping organizations make informed decisions. This platform offers a variety of customizable templates and question types, enabling users to create surveys that cater to their specific needs. With Talk2us, organizations can collect data through multiple channels, including web links, email, ... Read more about Talk2us

PipeOneMe is an innovative customer relationship management (CRM) software designed to help businesses build stronger relationships with their customers. With a focus on simplicity and efficiency, PipeOneMe offers a range of tools to streamline communication, manage contacts, and improve sales processes. The software features a centralized database where all customer interactions, from emails to p... Read more about PipeOneMe

DocPlace is a document management software solution designed to help businesses efficiently store, organize, and retrieve documents in a secure digital environment. The platform offers cloud-based storage, advanced search capabilities, and file version control, allowing teams to access important documents from anywhere, at any time. DocPlace enables users to automate document workflows, share file... Read more about DocPlace

allswers is a dynamic customer engagement software designed to help businesses build meaningful relationships with their customers. The platform enables companies to provide personalized, proactive communication through multiple channels, including email, chat, and social media. With allswers, businesses can automate responses to customer queries, create targeted marketing campaigns, and track cus... Read more about allswers

Rate My Service is a customer satisfaction software designed to help businesses measure and improve customer experiences by collecting feedback through surveys and ratings. The platform allows businesses to gather real-time insights from customers, track satisfaction levels, and identify areas for improvement. Rate My Service includes features for customizable surveys, sentiment analysis, and auto... Read more about Rate My Service

QUALITYWEB 360 is a comprehensive document management software designed to streamline the creation, organization, storage, and retrieval of digital documents for businesses of all sizes. The platform offers a centralized repository where users can securely store and manage a wide range of documents, including contracts, invoices, reports, and policies, ensuring that information is easily accessibl... Read more about QUALITYWEB 360

Review Loops is an innovative review management software designed to help businesses collect, manage, and showcase customer feedback effectively. This platform empowers companies to enhance their online reputation by streamlining the process of gathering reviews across various channels, including Google, Yelp, and social media. With Review Loops, businesses can easily create custom review requests... Read more about Review Loops

SurveyJoy is a powerful survey software that empowers organizations to create, distribute, and analyze surveys effortlessly. With a user-friendly interface, users can design custom surveys tailored to their specific needs, utilizing a variety of question formats including multiple choice, open-ended, and rating scales. The platform facilitates easy distribution through email, social media, or embe... Read more about SurveyJoy

Stames is an advanced help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of features including ticket management, multi-channel support, automated workflows, knowledge base integration, real-time analytics, and collaboration tools, ensuring that all aspects of customer support are seamlessly handl... Read more about Stames

HOM is a comprehensive maintenance management software designed to streamline facility management and maintenance operations for businesses and organizations. This platform provides users with powerful tools for tracking maintenance requests, managing work orders, and scheduling preventive maintenance activities. With HOM, facility managers can easily create and assign tasks, monitor progress, and... Read more about HOM

Grappin is a customer satisfaction software that enables businesses to gather valuable feedback from their clients and improve service quality. With customizable surveys, Grappin helps businesses collect insights on customer satisfaction, product performance, and service delivery. The software’s user-friendly interface allows businesses to design surveys that match their branding, targeting spec... Read more about Grappin

Corelation is a powerful data analysis software that enables businesses to extract valuable insights from large datasets and make informed decisions. The software offers a suite of analytical tools, including data mining, statistical analysis, and machine learning, that can be applied to a wide range of industries, from finance to healthcare. Corelation’s advanced algorithms allow users to ident... Read more about Corelation

SuccessBoard is a customer success software designed to help businesses enhance their customer relationships by providing actionable insights into customer health, satisfaction, and engagement. The platform offers a comprehensive view of each customer’s journey, from onboarding to ongoing support, enabling businesses to track important metrics such as churn risk, product usage, and customer sati... Read more about SuccessBoard

Truverus is an employee engagement software that helps organizations foster a positive work environment by measuring and improving employee satisfaction, motivation, and overall engagement. Through a series of customizable surveys, polls, and feedback tools, Truverus provides valuable insights into the sentiments and needs of employees. The platform allows businesses to track key engagement metric... Read more about Truverus

Infuse Reviews is a robust review management software designed to help businesses monitor, manage, and respond to customer feedback across various platforms. This tool aggregates reviews from multiple sources, allowing companies to gain insights into customer sentiment and improve their services. Infuse Reviews offers analytical tools that help track trends, measure customer satisfaction, and iden... Read more about Infuse Reviews

Myopolis is a powerful and versatile survey software that enables businesses and organizations to design, distribute, and analyze surveys with ease. This platform offers a wide variety of survey templates and question types, such as multiple choice, open-ended, Likert scales, and more, allowing users to tailor their surveys to meet specific research needs. Myopolis supports both online and offline... Read more about Myopolis

Tesseron is an IT service management software that helps IT teams deliver efficient support and manage IT assets effectively. The platform provides features for ticketing, incident management, asset tracking, and knowledge base creation, enabling IT departments to respond to user requests quickly and maintain IT infrastructure. Tesseron’s user-friendly dashboard allows IT administrators to prior... Read more about Tesseron

Userlot is a customer success software designed to help businesses foster stronger relationships with their clients by providing tools for engagement, support, and retention. The software enables businesses to track and manage customer interactions, ensuring that every touchpoint is optimized for positive outcomes. With Userlot, teams can set up automated workflows, providing timely responses to c... Read more about Userlot

Edaya is a hospitality property management software designed to streamline operations for hotels, resorts, and other lodging facilities. It provides tools for managing reservations, guest check-ins, housekeeping, and billing, ensuring a seamless experience for both guests and staff. Edaya integrates with online booking platforms, enabling real-time room availability updates and simplifying reserva... Read more about Edaya

RapidNPS is a user-friendly Net Promoter Score (NPS) software designed to help businesses measure and improve customer satisfaction. The software allows companies to gather feedback from customers by sending automated NPS surveys via email, SMS, or in-app messages. It provides a simple yet powerful way to gauge customer loyalty and identify promoters, passives, and detractors. RapidNPS enables bus... Read more about RapidNPS