Best Online Customer Experience Software

ReviewCaddy is a review management software designed to help businesses collect, monitor, and respond to customer reviews across various platforms. The software gathers feedback from multiple online sources, providing a centralized dashboard for managing reviews in real-time. ReviewCaddy’s automation tools help businesses request reviews from customers, respond to feedback, and generate reports ... Read more about ReviewCaddy

Localyser is an innovative Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through effective handling of customer reviews and feedback. By providing a centralized platform for tracking reviews across multiple channels, including Google, Yelp, Facebook, and industry-specific sites, Localyser ensures that businesses stay informed about thei... Read more about Localyser

Echonovum is a sophisticated survey software designed to capture and analyze customer feedback with ease. The platform allows users to create customized surveys, polls, and questionnaires to gather insights from their target audience. With its intuitive drag-and-drop interface, users can easily design surveys that align with their brand and objectives. Echonovum provides various distribution metho... Read more about Echonovum

Leanbe is a customer engagement software that helps businesses interact with their customers effectively and foster long-lasting relationships. The platform provides tools for personalized communication, feedback collection, and customer journey mapping, ensuring that organizations can meet their customers' needs effectively. Leanbe’s analytics deliver insights into customer behavior, satisfacti... Read more about Leanbe

Cauliflower is an innovative artificial intelligence software designed to help businesses harness the power of AI for improved decision-making and efficiency. The platform provides tools for machine learning, natural language processing, and predictive analytics, allowing organizations to analyze vast amounts of data and derive actionable insights. Cauliflower’s user-friendly interface enables d... Read more about Cauliflower

Screver is a customer experience management software designed to help businesses capture, analyze, and improve customer feedback across multiple touchpoints. By using Screver, companies can gather insights from surveys, reviews, and social media interactions to get a deeper understanding of customer sentiments and expectations. The platform allows organizations to create customized surveys, collec... Read more about Screver

Metaforce is a state-of-the-art cloud communication platform software designed to streamline and enhance business communications across various channels. It offers a comprehensive suite of tools for voice and video calls, messaging, conferencing, and collaboration, ensuring that organizations can maintain seamless and efficient communication both internally and externally. Metaforce’s intuitive ... Read more about Metaforce

eAlicia is a customer experience software solution designed to help businesses create personalized, seamless interactions across multiple customer touchpoints. By integrating customer data from various channels, such as web, mobile, social media, and in-store, eAlicia provides businesses with a unified view of their customers, enabling more effective communication and better service. The platform ... Read more about eAlicia

DEX Insight is a powerful Digital Experience Platform (DXP) that enables organizations to deliver personalized, seamless, and engaging customer experiences across digital touchpoints. This platform helps businesses create, manage, and optimize digital content, providing a unified solution for web, mobile, and e-commerce experiences. DEX Insight's intuitive interface allows marketers and content cr... Read more about DEX Insight

ReviewBank is an innovative Customer Experience Software designed to help businesses collect, manage, and analyze customer feedback effectively. It offers a comprehensive platform for capturing reviews from multiple channels, monitoring customer sentiments, and leveraging insights to enhance service quality and customer satisfaction. ReviewBank features an intuitive interface that allows users to ... Read more about ReviewBank

Exairon is an innovative customer experience (CX) software designed to help businesses enhance every touchpoint of the customer journey. The platform provides a holistic view of customer interactions across multiple channels, such as websites, mobile apps, email, and social media. Exairon’s powerful analytics engine aggregates customer data to generate actionable insights that help businesses un... Read more about Exairon

Spokk is a customer experience (CX) software designed to help businesses deliver personalized and exceptional experiences to their customers. By providing tools for managing customer feedback, tracking satisfaction levels, and analyzing interaction history, Spokk enables businesses to improve their service and build stronger customer relationships. The platform offers features such as sentiment an... Read more about Spokk

Alpine Metrics is an innovative customer experience software designed to help businesses understand and improve customer interactions across various touchpoints. This platform provides comprehensive tools for collecting, analyzing, and acting on customer feedback through surveys, interviews, and social media monitoring. With its user-friendly dashboard, organizations can visualize customer sentime... Read more about Alpine Metrics

Gridle is a versatile customer relationship management (CRM) software that helps businesses manage customer interactions, sales pipelines, and communication more effectively. The platform offers tools for tracking leads, managing deals, and automating follow-up tasks, ensuring that sales teams can focus on closing deals. Gridle’s collaboration features enable teams to work together on customer a... Read more about Gridle

JumpSeat is a customer experience software designed to enhance user onboarding and engagement through in-app guidance and tutorials. The platform offers interactive walkthroughs that help users navigate complex software applications, reducing the learning curve and improving user satisfaction. With JumpSeat, businesses can create customized step-by-step guides, tooltips, and notifications to assis... Read more about JumpSeat

Confident Customer is an innovative customer experience software designed to help organizations improve customer satisfaction and engagement through insightful feedback collection. This platform enables businesses to gather, analyze, and act on customer feedback in real time, providing valuable insights into customer preferences and pain points. With Confident Customer, users can create customizab... Read more about Confident Customer

Guideblocks is an innovative customer experience software designed to enhance user engagement and satisfaction across digital platforms. This platform allows businesses to create interactive guides and tutorials that help customers navigate their products and services seamlessly. With an intuitive draganddrop interface, users can easily design custom walkthroughs, tooltips, and onboarding flows th... Read more about Guideblocks

Nextpond is a versatile business process management software that empowers organizations to streamline workflows, optimize operations, and enhance productivity. The platform offers a suite of tools for process modeling, automation, and performance tracking, allowing businesses to standardize tasks and eliminate inefficiencies. Nextpond’s draganddrop interface enables users to design workflows th... Read more about Nextpond

Flowize is a cutting-edge Business Process Management (BPM) Software designed to help organizations streamline and automate their business processes. It offers a comprehensive platform for modeling, executing, monitoring, and optimizing workflows, ensuring operational efficiency and agility. Flowize features an intuitive drag-and-drop interface for process modeling, allowing users to design comple... Read more about Flowize

SurveyExpression is a versatile survey software designed to help businesses and organizations create, distribute, and analyze surveys with ease and efficiency. It offers a comprehensive platform for designing custom surveys, collecting responses, and generating insightful reports, ensuring that organizations can gather valuable feedback from their target audiences. SurveyExpression features an int... Read more about SurveyExpression

Sagicc is a comprehensive customer communications management platform that helps businesses streamline and optimize their communication strategies across multiple channels, including email, SMS, social media, and direct mail. The software enables companies to send personalized, automated messages to customers based on predefined rules and customer behavior. With its user-friendly interface, Sagicc... Read more about Sagicc

CX.AI is a powerful customer experience (CX) software solution designed to enhance customer interactions through the use of artificial intelligence. The platform offers a wide range of tools to optimize customer engagement, including AI-driven chatbots, sentiment analysis, and automated support. CX.AI leverages machine learning to analyze customer behavior, predict needs, and personalize experienc... Read more about CX.AI

Topikon is a customer experience software that helps businesses improve interactions with their customers across multiple touchpoints. The platform enables businesses to gather feedback through surveys, reviews, and social media, providing valuable insights into customer satisfaction and preferences. Topikon’s analytics tools allow businesses to track trends, monitor customer sentiment, and iden... Read more about Topikon

Uptok is a live chat software designed to enhance customer engagement by providing businesses with real-time communication tools. The platform enables businesses to interact with customers directly through chat, answering questions, resolving issues, and providing assistance in a timely manner. Uptok’s live chat features include customizable chat widgets, automated greetings, and instant respons... Read more about Uptok

Likeik is a Customer Experience Software designed to help businesses understand and enhance the customer journey. The platform provides tools for feedback collection, journey mapping, and customer segmentation, offering a comprehensive view of customer interactions. Likeik's analytics features provide insights into customer satisfaction, helping organizations identify areas for improvement. The so... Read more about Likeik