Best Reputation Management Software

Building a good reputation is the key point for any business. A good image not only boosts sales but also attracts other big companies to get associated with the business and work together for betterment and growth. Reputation management software is the tool that companies use for brand promotion and to capture negative customer experiences. The software is utilized to submit reviews through emails, ad campaigns, push notifications, and other social media platforms. Marketing teams decode online reviews and create a brand image for companies to initiate better revenue. Suppose you are implementing good online reputation management software for your business. In that case, you can get benefits like achieving customer trust, increasing transparency between consumers and the company service, helping promote new products and services, and identifying new business opportunities. Below is a list of the best reputation management software for your consideration.

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Last Updated: October 01, 2025

418 Software

List of Best Reputation Management Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Sentiment Analysis

Campaign Management

Visual Analytics

Review Generation

Keyword Tracking

Widgets

Real Time Notifications

Engagement Tracking

Review Monitoring

SEO Management

Response Management

Social Media Integration

Content Management

SMS Messaging

Brand Tracking

Surveys & Feedback

Campaign Analytics

Multi-Location

Review Request

Review Notification

Customer Experience Management

Review Display

Review Sharing

Hashtag Tracking

Post Scheduling

Complaint Management

Social Media Monitoring

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Reputation Management Software that is:

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and... Read more about Guest Suite

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

The review management platform for marketing agencies

Grade.us is a specialized review management software designed to help businesses amplify their positive customer feedback and manage their online reputation. Its standout feature is the ability to streamline the collection and sharing of customer reviews across various platforms, including Google, Facebook, and Yelp. The software facilitates the creation of automated email and SMS campaigns to enc... Read more about Grade.us

Free Trial

NA

Pricing Type

$25 Per month

Location

United States

SocialMotus is an innovative social media marketing software designed to streamline social media management and enhance brand visibility. This comprehensive platform provides tools for content scheduling, analytics, and engagement tracking, ensuring effective social media campaigns. With SocialMotus, organizations can automate posting schedules, allowing for consistent content delivery across mult... Read more about SocialMotus

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

Determ is an advanced Social Media Monitoring Software designed to help businesses track, analyze, and engage with their online presence across various social media platforms. It offers a comprehensive platform for monitoring brand mentions, tracking sentiment, and analyzing social media trends, ensuring that businesses stay informed about their reputation and audience engagement. Key features inc... Read more about Determ

Free Trial

Available

Pricing Type

$99 Per month

Location

Croatia

Digitaleo is a powerful customer relationship management software designed to help businesses engage with their customers effectively and enhance their marketing efforts. This platform provides a suite of tools for managing customer interactions, tracking leads, and analyzing customer behavior. With its user-friendly interface, Digitaleo enables organizations to centralize customer data, ensuring ... Read more about Digitaleo

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Cyabra is an innovative Social Media Monitoring Software designed to help businesses track, analyze, and optimize their social media presence effectively. The platform offers a comprehensive suite of tools for monitoring brand mentions, analyzing social media trends, and measuring engagement across various platforms, ensuring that organizations can stay informed and responsive to their online audi... Read more about Cyabra

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Say hello to your full-funnel,Enterprise-to-Local media partner

TransparenSEE is a reputation management software that helps businesses monitor, analyze, and improve their online presence. The platform uses advanced sentiment analysis and monitoring tools to track customer reviews, social media mentions, and news articles, providing businesses with real-time insights into their reputation. TransparenSEE aggregates data from a wide range of online platforms, in... Read more about TransparenSEE

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Technology that drives a better consumer experience.

Digital Air Strike is an innovative software solution focused on social media marketing and online reputation management, primarily for the automotive industry. Its main strength lies in enhancing customer engagement through various digital channels. The platform offers tools for managing and responding to online reviews, a critical feature for maintaining a positive public image. It also provides... Read more about Digital Air Strike

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Image-Seeker is an innovative reputation management software that empowers businesses to monitor and enhance their online presence. With advanced tracking tools, Image-Seeker helps organizations analyze customer feedback, reviews, and social media mentions in real-time. This software enables businesses to respond proactively to customer concerns, thereby fostering positive relationships and brand ... Read more about Image-Seeker

Free Trial

Available

Pricing Type

$500 Per user

Location

United States

Spiral16 is a comprehensive reputation management software designed to help businesses monitor, manage, and enhance their online presence across various digital platforms. This innovative tool provides real-time insights into brand mentions, sentiment analysis, and audience engagement, allowing organizations to respond proactively to public perceptions. With its intuitive dashboard, users can easi... Read more about Spiral16

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

facelift is a versatile social media management software designed to help businesses manage, schedule, and analyze their social media activities across multiple platforms. The platform provides tools for creating and publishing posts, tracking social media performance, and engaging with followers, ensuring that businesses can maintain an active online presence. facelift’s real-time analytics too... Read more about facelift

Free Trial

Available

Pricing Type

$1199 Per month

Location

Germany

Reputation & Directory Management is a robust reputation management software designed to help businesses monitor, manage, and enhance their online reputation across various platforms. This comprehensive platform offers a suite of tools that facilitate review monitoring, response management, and directory listings, ensuring that organizations can effectively engage with customers and address feedba... Read more about Reputation & Directory Management

Free Trial

Available

Pricing Type

$129 Per user

Location

United States

Alerti is a powerful reputation management software that helps organizations monitor and manage their online presence effectively. This platform provides real-time alerts and analytics on brand mentions across various digital channels, including social media, blogs, and news websites. With Alerti, users can track sentiment and engagement levels, allowing them to respond promptly to both positive a... Read more about Alerti

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Coosto is a comprehensive reputation management software designed to monitor, analyze, and improve a brand’s online presence. It allows businesses to track mentions across various social media platforms, websites, and review sites in real-time. Coosto’s powerful analytics tools help identify trends, measure sentiment, and uncover potential issues before they escalate. The software enables comp... Read more about Coosto

Free Trial

NA

Pricing Type

$250 Per month

Location

Netherlands

Custplace is an innovative review management software designed to help businesses monitor, manage, and enhance their online reputation. This platform provides comprehensive tools for collecting customer feedback, analyzing reviews, and responding to customer inquiries effectively. With Custplace, users can easily track reviews across various platforms, gain insights into customer sentiments, and i... Read more about Custplace

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

HCP Reputation Management is a powerful review management software tailored to help healthcare professionals (HCPs) build and maintain their online reputation. The platform is designed to streamline the process of collecting, monitoring, and responding to patient reviews across multiple review sites and platforms. With HCP Reputation Management, healthcare providers can proactively request feedbac... Read more about HCP Reputation Management

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Top-Rated Reputation Marketing Software for Local Businesses

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

Free Trial

14 Days

Pricing Type

$75 Per month

Location

Canada

Get More Customers, Get Paid Faster, Get Time Back with GoSite.

GoSite is a comprehensive software solution tailored for small businesses aiming to simplify and enhance their online presence. Its primary feature is an all-in-one platform that combines website building, online booking, and messaging services. This integration allows businesses to manage customer interactions effortlessly from a single dashboard. GoSite is particularly adept at facilitating onli... Read more about GoSite

Free Trial

NA

Pricing Type

$199 Per month

Location

United States

Customer Experience and Online Reputation for Local Business

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Brand V02 is a sophisticated reputation management software designed to help organizations monitor, maintain, and enhance their brand image in today’s competitive market. This platform provides comprehensive tools for tracking customer feedback, managing online reviews, and analyzing brand sentiment across multiple channels. With its user-friendly interface, businesses can easily respond to revi... Read more about Brand V02

Free Trial

NA

Pricing Type

$20000 Per user

Location

United States

Hashtag'd is a comprehensive social media management software that empowers businesses to effectively manage their online presence across multiple social media platforms. This software provides a suite of tools for scheduling, publishing, and analyzing content, allowing marketers to maintain a consistent brand voice and engage with their audience. With Hashtag'd, users can create and schedule post... Read more about Hashtag'd

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Kolsquare is a leading social media marketing software that helps brands and agencies effectively manage and optimize their influencer marketing campaigns. The platform provides an all-in-one solution for discovering, analyzing, and collaborating with influencers across various social media platforms, such as Instagram, YouTube, TikTok, and Twitter. Kolsquare’s database contains millions of infl... Read more about Kolsquare

Free Trial

Available

Pricing Type

$500 Per month

Location

France

Brand-to-Local Marketing Platform

SproutLoud is a dynamic marketing platform developed to streamline local marketing efforts. It's especially beneficial for businesses with multiple locations, simplifying the coordination and execution of marketing campaigns across various regions. The software offers a centralized hub for managing marketing resources, ensuring brand consistency while allowing customization for local markets. Its ... Read more about SproutLoud

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ReviewPush is a powerful review management software designed to help businesses monitor and respond to customer feedback across various platforms. This platform offers comprehensive tools for collecting, analyzing, and managing online reviews, ensuring that organizations can effectively engage with their customers. With its user-friendly interface, ReviewPush enables businesses to track reviews fr... Read more about ReviewPush

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Mentionlytics is a comprehensive social media monitoring software designed to help businesses track and analyze their online presence across various platforms. It enables users to monitor brand mentions, competitor activities, and industry trends in real-time. With Mentionlytics, businesses can gain valuable insights into customer sentiment, allowing them to respond promptly to feedback, address c... Read more about Mentionlytics

Free Trial

Available

Pricing Type

$69 Per month

Location

United Kingdom

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Frequently Asked Questions

Reputation Management Software helps businesses monitor and manage their online presence by collecting reviews, tracking customer feedback, and improving brand perception across digital platforms.

A strong online reputation directly influences trust, conversions, and revenue. This software allows businesses to respond to feedback quickly, protect their image, and build credibility with customers.

It’s useful for businesses of all sizes, especially those in industries like hospitality, healthcare, retail, and services—where online reviews and public perception heavily impact customer decisions.

It aggregates reviews from multiple platforms, alerts you about mentions or ratings, and offers tools to respond, analyze trends, and encourage positive feedback from customers.

It helps reduce negative publicity, boosts online ratings, improves customer engagement, and gives companies more control over their brand image.

Focus on review monitoring, sentiment analysis, automation, integrations, scalability, pricing transparency, and ease of use. These core features drive long-term success.

Evaluate your review volume, platforms you use (like Google or Yelp), required integrations (e.g., CRM or email tools), and whether you need local or multi-location reputation tracking.

Scalable tools grow with your business, handling more locations, higher review volumes, and larger customer bases without performance issues.

The differences often lie in user interface design, automation strength, third-party integrations, and the ability to manage reputation at scale.

Essential features include multi-site review tracking, sentiment analysis, response automation, custom reports, mobile access, and integration with CRM or marketing tools.

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