Best Reputation Management Software

Building a good reputation is the key point for any business. A good image not only boosts sales but also attracts other big companies to get associated with the business and work together for betterment and growth. Reputation management software is the tool that companies use for brand promotion and to capture negative customer experiences. The software is utilized to submit reviews through emails, ad campaigns, push notifications, and other social media platforms. Marketing teams decode online reviews and create a brand image for companies to initiate better revenue. Suppose you are implementing good online reputation management software for your business. In that case, you can get benefits like achieving customer trust, increasing transparency between consumers and the company service, helping promote new products and services, and identifying new business opportunities. Below is a list of the best reputation management software for your consideration.

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Last Updated: October 01, 2025

418 Software

List of Best Reputation Management Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Sentiment Analysis

Campaign Management

Visual Analytics

Review Generation

Keyword Tracking

Widgets

Real Time Notifications

Engagement Tracking

Review Monitoring

SEO Management

Response Management

Social Media Integration

Content Management

SMS Messaging

Brand Tracking

Surveys & Feedback

Campaign Analytics

Multi-Location

Review Request

Review Notification

Customer Experience Management

Review Display

Review Sharing

Hashtag Tracking

Post Scheduling

Complaint Management

Social Media Monitoring

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Reputation Management Software that is:

Provenance is a robust supply chain management software designed to optimize and streamline the end-to-end logistics processes for businesses across various industries. It offers a comprehensive platform for managing procurement, inventory, transportation, and supplier relationships with precision and efficiency. Provenance features intuitive dashboards, real-time tracking, and automated workflows... Read more about Provenance

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Leading Review Management & Messaging Platform for Local Businesses

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

B2B Social Media Management Platform

Oktopost is a versatile and user-friendly software designed to streamline your social media management needs. With Oktopost, you can effortlessly schedule and publish content across various social platforms like Facebook, Twitter, LinkedIn, and more, saving you time and ensuring a consistent online presence. Its intuitive dashboard provides insightful analytics, allowing you to track the performan... Read more about Oktopost

Free Trial

NA

Pricing Type

Contact Vendor

Location

Israel

AI-Powered SaaS Platform for you & your customers

Vendasta's AI-powered SaaS platform stands out as a dynamic solution for businesses seeking to optimize their digital presence. Tailored for small to medium-sized companies, it offers a robust suite of digital tools enhanced by artificial intelligence. This platform simplifies tasks like SEO, social media management, and online reputation upkeep, making it easier for businesses to manage multiple ... Read more about Vendasta

Free Trial

14 Days

Pricing Type

$79 Per month

Location

Canada

Hearsay Social is an innovative compliance software solution designed specifically for the financial services industry. This platform helps organizations navigate the complex regulatory landscape by providing tools to manage social media and digital communications effectively. Hearsay Social empowers financial professionals to engage with clients and prospects while ensuring compliance with indust... Read more about Hearsay Social

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ExpertVoice is a cutting-edge Customer Advocacy Software designed to empower businesses to harness the power of their satisfied customers. This platform facilitates the identification, engagement, and activation of brand advocates, enabling them to share authentic testimonials, reviews, and referrals. ExpertVoice offers intuitive tools for managing advocacy programs, including influencer identific... Read more about ExpertVoice

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Radarly is a powerful social media analytics tools software designed to help businesses monitor, analyze, and optimize their social media presence. This platform provides comprehensive insights into social media performance, enabling organizations to track engagement, sentiment, and audience demographics across various channels. Radarly's advanced analytics features allow users to identify trends,... Read more about Radarly

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Digimind is a social media marketing software that helps businesses monitor and analyze their online presence, competitors, and industry trends across various social platforms. With Digimind, marketing teams can track mentions, hashtags, and customer feedback on social media, providing real-time insights into brand sentiment and customer behavior. The software offers advanced analytics tools that ... Read more about Digimind

Free Trial

Available

Pricing Type

$15000 Per year

Location

United States

Hospitality-specific solutions that hotels bank on

Revinate is a powerful and user-friendly software designed to revolutionize your hospitality business. With its intuitive interface, Revinate simplifies guest relationship management, making it easy to collect, analyze, and act on guest feedback. Its standout feature is the robust guest segmentation tool, allowing you to target specific guest groups with tailored marketing campaigns. The automated... Read more about Revinate

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Company & Product Review Collection

REVIEWS.io is a customer review management platform designed to help businesses collect, manage, and leverage customer feedback to enhance their online reputation and increase sales. Its standout feature is the ability to gather authentic reviews directly from customers, ensuring credibility and trust. REVIEWS.io supports integration with Google Seller Ratings, enhancing visibility in search engin... Read more about REVIEWS.io

Free Trial

NA

Pricing Type

$99 Per month

Location

United Kingdom

EmbedSocial is a comprehensive social media management software designed to help businesses enhance their online presence and engage with customers effectively. This platform offers a range of tools for content creation, scheduling, and analytics, ensuring efficient social media operations. With EmbedSocial, users can easily create visually appealing posts, schedule them across multiple platforms,... Read more about EmbedSocial

Free Trial

Available

Pricing Type

$7150 Per month

Location

United States

mLabs is a robust social media management software designed to help businesses manage their online presence across multiple social media platforms. This platform provides comprehensive tools for scheduling posts, tracking engagement, and analyzing social media performance, enabling organizations to optimize their social media strategies. With features such as content calendars, automated posting, ... Read more about mLabs

Free Trial

Available

Pricing Type

$14.9 Per month

Location

Brazil

EmbedReviews is a reputation management software that helps businesses enhance their online presence by collecting and displaying customer reviews from multiple review sites. The software integrates seamlessly with popular review platforms such as Google, Yelp, and Facebook, allowing businesses to aggregate reviews in one central location. EmbedReviews empowers businesses to monitor customer feedb... Read more about EmbedReviews

Free Trial

7 Days

Pricing Type

$29 Per month

Location

United States

Reputation Management & Appointment Scheduling

Demandforce is an all-in-one marketing and communication software primarily designed for small to medium-sized businesses in the service industry. It specializes in automating appointment scheduling, reminders, and confirmations, thereby streamlining customer interactions and reducing no-shows. A key feature of Demandforce is its robust email and text message marketing tools, enabling businesses t... Read more about Demandforce

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Signpost is a leading customer satisfaction software designed to help businesses gather and analyze customer feedback effectively. With its easy-to-use interface, users can create surveys and questionnaires that capture valuable insights into customer experiences. The software automates the feedback collection process, ensuring timely responses and reducing manual effort. Signpost’s powerful ana... Read more about Signpost

Free Trial

NA

Pricing Type

$199 Per user

Location

United States

AddMe Reviews is a reputation management software designed to help businesses monitor, manage, and improve their online reputation. With this tool, companies can track customer reviews across various platforms, including Google, Yelp, Facebook, and industry-specific sites. AddMe Reviews allows businesses to respond to reviews directly from a single dashboard, enabling quick and efficient engagemen... Read more about AddMe Reviews

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

AI that does the marketing for you...at every location.

SOCi is a leading social media and reputation management software designed to empower multi-location businesses to manage their digital presence effectively. The software's standout feature is its centralized platform, which allows businesses to control and deploy localized marketing campaigns across hundreds of locations. SOCi specializes in providing scalable solutions for creating, scheduling, ... Read more about SOCi

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Great patient relationships start with great communication.

Solutionreach is a dynamic software platform designed to enhance patient engagement in healthcare settings. It excels in automating appointment reminders and confirmations, significantly reducing missed appointments. The software offers customizable communication options, like emails and texts, for personalized patient interaction. Solutionreach's online scheduling feature streamlines appointment ... Read more about Solutionreach

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Drive More Traffic To Your Local Point of Sales

Uberall is a brand management software solution designed to help businesses manage their online presence, customer interactions, and brand reputation across multiple platforms. The software provides tools for monitoring customer reviews, updating business information, and managing social media interactions, enabling companies to create a consistent brand image. Uberall’s location management feat... Read more about Uberall

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

BrandGain is a powerful reputation management software designed to help businesses monitor, manage, and enhance their online presence. This comprehensive platform offers a suite of tools that facilitate review tracking, social media monitoring, and customer feedback management, ensuring that organizations can actively engage with their audience and address concerns promptly. BrandGain’s user-fri... Read more about BrandGain

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Best Social Media Management Tools

eClincher is a robust and versatile social media management software ideal for businesses and marketing professionals. Its primary strength lies in its ability to manage multiple social media accounts from a single platform, simplifying the task of posting and scheduling content. eClincher offers powerful analytics tools, providing in-depth insights into social media performance and audience engag... Read more about eclincher

Free Trial

14 Days

Pricing Type

$65 Per month

Location

United States

Rio SEO is a comprehensive Brand Management Software designed to help businesses enhance their online presence and manage their brand reputation effectively. It offers a robust platform for monitoring brand mentions, analyzing search engine performance, and optimizing content for better visibility. Key features include real-time SEO analytics, keyword tracking, and competitor analysis that enable ... Read more about Rio SEO

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

iCrowdNewsire ReleaseLive is a powerful public relations software that enables organizations to distribute press releases and manage PR campaigns effectively. With access to a vast network of media outlets, the software helps companies maximize their reach, targeting specific audiences with precision. ReleaseLive supports multimedia content, allowing users to enhance their press releases with imag... Read more about iCrowdNewsire ReleaseLive

Free Trial

Available

Pricing Type

$250 Per one-time

Location

United States

#1 Marketing Platform® for Small Business

Marketing 360 is a versatile software designed for small to medium-sized businesses, offering a comprehensive suite of marketing tools. It streamlines digital marketing with its user-friendly interface, allowing users to manage social media, create websites, and track SEO performance all in one place. The software features powerful analytics, providing insights into customer behavior and campaign ... Read more about Marketing 360

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Understand and elevate your app’s reputation

AppFollow is a versatile software tool tailored for app tracking and management, offering a comprehensive solution for businesses and developers. It specializes in monitoring app reviews and ratings across various platforms, helping users stay updated with customer feedback. A standout feature is its real-time analytics, providing insights into app performance and user sentiment. AppFollow simplif... Read more about AppFollow

Free Trial

Available

Pricing Type

$179 Per month

Location

Finland

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Frequently Asked Questions

Reputation Management Software helps businesses monitor and manage their online presence by collecting reviews, tracking customer feedback, and improving brand perception across digital platforms.

A strong online reputation directly influences trust, conversions, and revenue. This software allows businesses to respond to feedback quickly, protect their image, and build credibility with customers.

It’s useful for businesses of all sizes, especially those in industries like hospitality, healthcare, retail, and services—where online reviews and public perception heavily impact customer decisions.

It aggregates reviews from multiple platforms, alerts you about mentions or ratings, and offers tools to respond, analyze trends, and encourage positive feedback from customers.

It helps reduce negative publicity, boosts online ratings, improves customer engagement, and gives companies more control over their brand image.

Focus on review monitoring, sentiment analysis, automation, integrations, scalability, pricing transparency, and ease of use. These core features drive long-term success.

Evaluate your review volume, platforms you use (like Google or Yelp), required integrations (e.g., CRM or email tools), and whether you need local or multi-location reputation tracking.

Scalable tools grow with your business, handling more locations, higher review volumes, and larger customer bases without performance issues.

The differences often lie in user interface design, automation strength, third-party integrations, and the ability to manage reputation at scale.

Essential features include multi-site review tracking, sentiment analysis, response automation, custom reports, mobile access, and integration with CRM or marketing tools.

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