Best Reputation Management Software

Building a good reputation is the key point for any business. A good image not only boosts sales but also attracts other big companies to get associated with the business and work together for betterment and growth. Reputation management software is the tool that companies use for brand promotion and to capture negative customer experiences. The software is utilized to submit reviews through emails, ad campaigns, push notifications, and other social media platforms. Marketing teams decode online reviews and create a brand image for companies to initiate better revenue. Suppose you are implementing good online reputation management software for your business. In that case, you can get benefits like achieving customer trust, increasing transparency between consumers and the company service, helping promote new products and services, and identifying new business opportunities. Below is a list of the best reputation management software for your consideration.

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Last Updated: October 01, 2025

418 Software

List of Best Reputation Management Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Sentiment Analysis

Campaign Management

Visual Analytics

Review Generation

Keyword Tracking

Widgets

Real Time Notifications

Engagement Tracking

Review Monitoring

SEO Management

Response Management

Social Media Integration

Content Management

SMS Messaging

Brand Tracking

Surveys & Feedback

Campaign Analytics

Multi-Location

Review Request

Review Notification

Customer Experience Management

Review Display

Review Sharing

Hashtag Tracking

Post Scheduling

Complaint Management

Social Media Monitoring

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Reputation Management Software that is:

The easiest way to get online reviews

fetch.review is a reputation management software that helps businesses monitor and enhance their online presence. It aggregates customer reviews from various platforms, allowing companies to respond promptly and effectively. With analytics tools, Fetch.review provides insights into customer sentiment, aiding in improving services and building a positive brand reputation and avoiding public negati... Read more about fetch.review

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

Australia

CustomerLove is a comprehensive Reputation Management Software designed to help businesses monitor, manage, and enhance their online reputation across various platforms. It offers a robust platform for tracking customer reviews, social media mentions, and online feedback, ensuring that businesses stay informed about their public perception and address any issues promptly. Key features include real... Read more about CustomerLove

Free Trial

Available

Pricing Type

$49 Per user

Location

United States

Review Loops is an innovative review management software designed to help businesses collect, manage, and showcase customer feedback effectively. This platform empowers companies to enhance their online reputation by streamlining the process of gathering reviews across various channels, including Google, Yelp, and social media. With Review Loops, businesses can easily create custom review requests... Read more about Review Loops

Free Trial

NA

Pricing Type

$99 Per user

Location

United States

Staello is a review management software that helps businesses monitor, manage, and respond to online reviews across multiple platforms. In today’s digital age, customer reviews play a crucial role in shaping a business's reputation, and Staello offers an easy way to track feedback and engage with customers in real time. The platform aggregates reviews from various sources, including Google, Yelp... Read more about Staello

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Rectangled is an innovative review management software designed to help businesses collect, manage, and respond to customer reviews effectively. The platform allows organizations to automate the process of soliciting feedback from customers, ensuring timely and relevant responses. Rectangled aggregates reviews from various platforms, enabling businesses to monitor their online reputation and respo... Read more about Rectangled

Free Trial

Available

Pricing Type

$29 Per feautre

Location

India

G Verifier is a powerful reputation management software designed to help businesses monitor, manage, and enhance their online presence. In today’s digital landscape, maintaining a positive reputation is crucial, and G Verifier provides the tools needed to track customer feedback, online reviews, and social media mentions in real time. Users can respond to customer inquiries promptly, ensuring th... Read more about G Verifier

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Convert Local is an innovative lead generation software designed to help businesses attract and convert leads through localized marketing strategies. By leveraging location-based data, Convert Local enables companies to personalize their marketing campaigns and target potential customers more effectively. The software offers advanced features such as automated lead capture, email campaigns, and re... Read more about Convert Local

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Pulsetuit is a reputation management software designed to help businesses monitor and improve their online presence. The platform provides tools for tracking customer reviews, social media mentions, and online feedback, giving businesses a clear view of how they are perceived by their audience. Pulsetuit allows users to respond to reviews, engage with customers, and address concerns promptly, help... Read more about Pulsetuit

Free Trial

Available

Pricing Type

$1 Per feautre

Location

Spain

WellWink is an advanced patient engagement software designed to help healthcare providers enhance communication and interaction with their patients. This platform provides comprehensive tools for managing patient outreach, tracking health metrics, and improving overall patient satisfaction. With WellWink, users can easily send appointment reminders, educational resources, and personalized health t... Read more about WellWink

Free Trial

Available

Pricing Type

$69 Per user

Location

United States

Cosmic Data is a sophisticated Review Management Software designed to help businesses monitor, manage, and enhance their online reputation effectively. It offers a comprehensive platform for collecting, analyzing, and responding to customer reviews across multiple online channels, ensuring that businesses can maintain a positive and trustworthy presence. Cosmic Data features an intuitive dashboard... Read more about Cosmic Data

Free Trial

Available

Pricing Type

$29 Per month

Location

France

CheckTheReviews is a comprehensive review management software designed to help businesses monitor, manage, and enhance their online reputation. In today’s digital age, customer reviews play a critical role in influencing purchasing decisions, and CheckTheReviews provides businesses with all the tools they need to stay on top of their reviews across multiple platforms. The software allows busines... Read more about CheckTheReviews

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Opinamos is a reputation management software designed to help businesses monitor, protect, and improve their online reputation across various digital platforms. With Opinamos, companies can track reviews, social media mentions, and customer feedback in real-time, allowing them to respond quickly to both positive and negative comments. The software aggregates data from review sites, social media, a... Read more about Opinamos

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Refurther is an effective reputation management software designed to help businesses monitor and enhance their online presence. With the growing importance of online reviews, this platform allows companies to track customer feedback across various review sites and social media platforms. Refurther provides actionable insights, enabling businesses to respond promptly to reviews and address customer... Read more about Refurther

Free Trial

Available

Pricing Type

$9 Per feautre

Location

United States

EmpowerReviews is a powerful review management software designed to help businesses manage and leverage customer feedback effectively. This comprehensive platform allows organizations to collect, monitor, and respond to reviews across various online channels, enhancing their online reputation. With EmpowerReviews, businesses can easily request feedback from customers post-purchase, enabling them t... Read more about EmpowerReviews

Free Trial

NA

Pricing Type

$960 Per user

Location

United States

Myopolis is a powerful and versatile survey software that enables businesses and organizations to design, distribute, and analyze surveys with ease. This platform offers a wide variety of survey templates and question types, such as multiple choice, open-ended, Likert scales, and more, allowing users to tailor their surveys to meet specific research needs. Myopolis supports both online and offline... Read more about Myopolis

Free Trial

Available

Pricing Type

$28 Per month

Location

United States

DonePronto is a comprehensive reputation management software designed to help businesses monitor, manage, and improve their online reputation. It offers real-time monitoring of customer reviews, social media mentions, and online feedback, allowing businesses to stay on top of what’s being said about their brand. DonePronto’s features include automated review generation, review responses, senti... Read more about DonePronto

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

5th Star is a reputation management software that helps businesses build, monitor, and improve their online reputation across various platforms. It enables companies to collect, manage, and respond to customer feedback from review sites, social media, and other digital channels. The platform provides tools for generating positive reviews, identifying potential issues before they escalate, and enga... Read more about 5th Star

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

MyReputation is a comprehensive reputation management software that helps businesses monitor and manage their online presence. With features such as social listening, sentiment analysis, and review management, MyReputation allows businesses to track customer feedback across various platforms, including social media, review sites, and forums. The software provides real-time alerts when new reviews ... Read more about MyReputation

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

RapidNPS is a user-friendly Net Promoter Score (NPS) software designed to help businesses measure and improve customer satisfaction. The software allows companies to gather feedback from customers by sending automated NPS surveys via email, SMS, or in-app messages. It provides a simple yet powerful way to gauge customer loyalty and identify promoters, passives, and detractors. RapidNPS enables bus... Read more about RapidNPS

Free Trial

NA

Pricing Type

$0 Per month

Location

United Arab Emirates

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Free Trial

Available

Pricing Type

$149 Per month

Location

United Arab Emirates

AI Customer Service & Reviews Platform for your websitebusiness

SalesGroup AI is a comprehensive conversational AI platform designed to enhance customer engagement and streamline business operations. At its core is Jaci, an AI-powered chatbot capable of delivering instant, human-like responses by leveraging your own data, achieving a 75% resolution rate with the AI agent. Beyond the chatbot, the platform offers live chat functionality, enabling real-time inter... Read more about Salesgroup AI

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Zceppa is a cutting-edge reputation management software designed to help businesses monitor, manage, and improve their online reputation. With the growing influence of online reviews and social media, Zceppa provides companies with the tools they need to track mentions across the web, identify positive and negative feedback, and take action accordingly. The software offers real-time alerts when ne... Read more about Zceppa

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Savi Reviews is a review management software that helps businesses collect, manage, and showcase customer feedback across multiple platforms. It allows users to automate review requests, monitor brand reputation, and respond to customer reviews in real time. With advanced reporting features, Savi Reviews provides actionable insights into customer sentiment, helping businesses improve their service... Read more about Savi Reviews

Free Trial

NA

Pricing Type

$199 Per feautre

Location

United States

LeadsBase is a customer relationship management (CRM) software designed to help businesses manage and nurture leads, streamline sales processes, and improve customer relationships. With its robust set of features, LeadsBase helps organizations automate lead capture, scoring, nurturing, and conversion. The platform provides a centralized database for managing customer interactions, allowing sales t... Read more about LeadsBase

Free Trial

Available

Pricing Type

$347 Per month

Location

Panama

Blackninja Feedback is a powerful customer experience software designed to help businesses collect, analyze, and act on customer feedback to improve their products and services. The platform offers a variety of survey tools, including post-purchase surveys, net promoter score (NPS) tracking, and customer satisfaction (CSAT) surveys, enabling businesses to capture customer sentiments at various tou... Read more about Blackninja Feedback

Free Trial

Available

Pricing Type

$499 Per month

Location

Canada

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Frequently Asked Questions

Reputation Management Software helps businesses monitor and manage their online presence by collecting reviews, tracking customer feedback, and improving brand perception across digital platforms.

A strong online reputation directly influences trust, conversions, and revenue. This software allows businesses to respond to feedback quickly, protect their image, and build credibility with customers.

It’s useful for businesses of all sizes, especially those in industries like hospitality, healthcare, retail, and services—where online reviews and public perception heavily impact customer decisions.

It aggregates reviews from multiple platforms, alerts you about mentions or ratings, and offers tools to respond, analyze trends, and encourage positive feedback from customers.

It helps reduce negative publicity, boosts online ratings, improves customer engagement, and gives companies more control over their brand image.

Focus on review monitoring, sentiment analysis, automation, integrations, scalability, pricing transparency, and ease of use. These core features drive long-term success.

Evaluate your review volume, platforms you use (like Google or Yelp), required integrations (e.g., CRM or email tools), and whether you need local or multi-location reputation tracking.

Scalable tools grow with your business, handling more locations, higher review volumes, and larger customer bases without performance issues.

The differences often lie in user interface design, automation strength, third-party integrations, and the ability to manage reputation at scale.

Essential features include multi-site review tracking, sentiment analysis, response automation, custom reports, mobile access, and integration with CRM or marketing tools.

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