Best CRM Software for Small Businesses (Free & Paid)

Nutshell is a high-performing customer relationship management (CRM) software designed to streamline and enhance business interactions. It helps businesses manage contacts, track leads, and nurture customer relationships efficiently. Nutshell offers a centralized platform where teams can collaborate and share vital information. With its intuitive interface, users can easily organize and access cus... Read more about Nutshell

Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform. This integration enables sales teams to communicate with prospects without leaving the CRM, significantly increasing ef... Read more about Close

Insightly is a powerful customer relationship management (CRM) software designed to help businesses manage customer interactions and enhance their sales processes. This comprehensive platform offers tools for managing contacts, tracking leads, automating workflows, and generating reports, ensuring that organizations can effectively nurture relationships throughout the customer journey. With its in... Read more about Insightly

Brevo is a versatile email marketing software designed to help businesses enhance their digital communication strategies. With an intuitive drag-and-drop editor, users can create visually appealing emails without needing coding skills. Brevo offers a range of customizable templates, making it easy to align with a brand’s identity. The platform includes powerful segmentation tools, allowing marke... Read more about Brevo

ClickUp is an all-in-one project management platform that caters to diverse team requirements. Its user-friendly interface simplifies task organization and collaboration. It also offers customizable views to adapt to different workflows. With features like Docs, Goals, and Time Tracking, ClickUp centralizes tools and eliminates the need for multiple applications. The platform fosters transparency ... Read more about ClickUp

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Pod... Read more about Podium

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Sage Intacct is a tremendous cloud-hosted financial management solution that any startup or big company can use to fulfill its accounting and financial-related requirements. Businesses can easily automate fundamental financial operations utilizing Sage Intacct's excellent automation features. It dramatically reduces the close time and increases the team's productivity by 40% or higher. Sage Intacc... Read more about Sage Intacct

Dynamics 365 Field Service is a comprehensive, cloud-based solution from Microsoft that is designed to enhance field service operations for businesses of all sizes. It excels in optimizing scheduling and resource allocation using AI-driven insights, ensuring the most efficient use of field technicians. The software boasts strong asset management capabilities, allowing for proactive maintenance and... Read more about Dynamics 365 Field Service

Dynamics 365 Project Operations is a comprehensive solution that unifies project management, resource optimization, and financial tracking. Designed for diverse business needs, it integrates seamlessly with other Dynamics 365 applications, enhancing overall functionality. Key features include advanced project planning tools, enabling precise scheduling and resource allocation. Its real-time analyt... Read more about Dynamics 365 Project Operations

Dynamics 365 is a powerful customer relationship management (CRM) software designed to enhance business operations and improve customer engagement. This comprehensive platform integrates various business applications, enabling users to manage sales, marketing, customer service, and field operations seamlessly. With its robust analytics and reporting capabilities, Dynamics 365 provides valuable ins... Read more about Dynamics 365

Dynamics 365 Sales is a comprehensive sales force automation software designed to help organizations optimize their sales processes and improve customer engagement. This platform provides sales teams with a suite of tools that streamline lead management, opportunity tracking, and customer relationship management. With Dynamics 365 Sales, users can easily access customer information, track interact... Read more about Dynamics 365 Sales

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

Oracle Sales is a dynamic sales automation software that forms part of Oracle's comprehensive Customer Experience (CX) suite. Designed to empower sales teams, it integrates advanced AI-driven data analytics to offer personalized customer insights and sales recommendations. This platform enhances sales performance through features like opportunity scoring, automated data capture, and sales forecast... Read more about Oracle Sales

Oracle CRM On Demand is a comprehensive cloud-based solution designed to enhance customer relationship management. Its intuitive interface makes it accessible, facilitating smooth navigation and efficient data management. Key features include robust sales, marketing, and service automation, streamlining processes and boosting productivity. The software offers advanced analytics and reporting tools... Read more about Oracle CRM On Demand

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to deli... Read more about HubSpot Service Hub

Oracle Cloud CX is an advanced customer experience software designed to help organizations manage and enhance their customer interactions across various channels. The platform offers a comprehensive suite of tools for marketing automation, sales force automation, customer service, and social engagement, ensuring a unified approach to customer relationship management. Oracle Cloud CX provides featu... Read more about Oracle Cloud CX

Odoo is a comprehensive business management software, offering a wide array of applications to streamline various business operations. Its modular structure allows for customization, catering to specific business needs. Key features include CRM for customer management, eCommerce solutions, accounting tools, inventory management, and project management capabilities. Odoo also supports HR management... Read more about Odoo

Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, facilitat... Read more about Salesforce Sales Cloud

Salesforce Financial Services Cloud is a specialized software designed for finance professionals. It's a part of Salesforce, a famous platform known for managing customer relationships. This software is tailored to help banks, insurance companies, and wealth management firms better serve their clients. It does so by giving a complete view of each customer's profile, including their financial goals... Read more about Salesforce Financial Services Cloud

Mailchimp is a popular email marketing platform that simplifies communication for businesses. Its user-friendly interface allows users to design engaging email campaigns without the need for advanced technical skills. With customizable templates, businesses can create visually appealing newsletters that resonate with their audience. Mailchimp's automation features streamline marketing efforts by s... Read more about Mailchimp

Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud

Salesforce Manufacturing Cloud is a specialized software solution designed to cater to the unique needs of manufacturing businesses. It offers a unified view of operations, integrating sales and production data for more efficient forecasting and demand planning. Key features include real-time inventory tracking, collaborative sales agreements, and accurate revenue predictions, enabling manufacture... Read more about Salesforce Manufacturing Cloud

Salesforce Starter is a dynamic customer relationship management (CRM) tool designed for small businesses. It offers a streamlined interface for managing customer interactions. Its user-friendly design simplifies tracking customer activities to ensure no detail is missed. The software boasts efficient contact management. It enables users to store customer information in one place for quick access.... Read more about Salesforce Starter

Salesforce Automotive Cloud is a specialized CRM solution designed to revolutionize the automotive sector. It combines Salesforce's renowned CRM capabilities with features tailored to automotive needs. The software excels in providing a 360-degree view of customers, enabling personalized interactions and improved customer relationships. Its robust lead management system efficiently captures and nu... Read more about Salesforce Automotive Cloud

Kommo is an advanced lead management software designed to help businesses optimize their sales processes and improve lead conversion rates effectively. This platform offers a comprehensive suite of tools for capturing, tracking, and nurturing leads throughout the sales funnel. With its user-friendly interface, sales teams can easily manage interactions, schedule follow-ups, and analyze lead perfor... Read more about Kommo

Propertybase Salesforce Edition is a comprehensive real estate agency software solution that leverages the power of Salesforce to enhance property management and sales processes. This platform offers tools for managing listings, tracking leads, and automating marketing efforts. With its user-friendly interface, real estate professionals can easily collaborate with team members, manage client relat... Read more about Propertybase Salesforce Edition

Velocify is a powerful sales force automation software designed to optimize sales processes and improve lead management for businesses. With its intuitive interface, Velocify allows sales teams to track leads, automate communication, and manage sales workflows effectively. The software features advanced analytics and reporting tools that provide insights into sales performance, helping organizatio... Read more about Velocify