Best Complaint Management Software for Small Businesses (Free & Paid)

StepChange is an innovative sustainability software designed to help businesses assess, track, and reduce their environmental impact. The software provides tools to monitor energy usage, waste production, carbon emissions, and resource consumption, helping companies set measurable sustainability goals and improve their eco-performance. StepChange allows businesses to collect data from various sour... Read more about StepChange

Biggrey Relations is a comprehensive complaint management software designed to help businesses handle customer complaints efficiently and improve overall customer satisfaction. The platform offers a centralized system for logging, tracking, and resolving complaints, ensuring that no customer feedback is overlooked. With Biggrey Relations, businesses can categorize complaints, assign them to the ap... Read more about Biggrey Relations

Mint Service Desk is a comprehensive customer service software designed to enhance support ticket management and improve customer satisfaction. This platform provides organizations with the tools to streamline their support processes, enabling agents to manage inquiries efficiently and resolve issues promptly. With its intuitive interface, Mint Service Desk allows users to create, track, and prior... Read more about Mint Service Desk

Neeyamo is a comprehensive human resource software designed to manage all aspects of HR functions, including payroll, benefits administration, talent management, and employee engagement. This platform helps businesses automate routine HR processes, improving efficiency and reducing manual workloads. With Neeyamo, HR teams can easily track employee records, manage onboarding, and ensure compliance ... Read more about Neeyamo

NeoEHS is an environmental, health, and safety (EHS) management software designed to help businesses comply with regulatory standards, reduce risks, and promote workplace safety. The platform offers tools for incident tracking, risk assessments, and safety audits, ensuring that potential hazards are identified and addressed before they lead to injuries or violations. NeoEHS provides a centralized ... Read more about NeoEHS

INFOMAN SERV is an intuitive customer feedback management software that helps businesses collect, analyze, and act on feedback from their customers. The platform offers an easy-to-use interface for gathering feedback through various channels such as surveys, online forms, and social media. Businesses can customize surveys to gather specific insights related to product quality, customer service, an... Read more about INFOMAN SERV - Customer Feedback Management

CastIMS is an advanced compliance software designed to help organizations streamline their compliance processes and ensure adherence to industry regulations. This platform offers comprehensive tools for tracking, managing, and reporting on compliance-related activities, helping organizations mitigate risks and maintain high standards. With its user-friendly interface, CastIMS enables organizations... Read more about CastIMS

Complaints Pro is a specialized complaint management software designed to help organizations effectively handle customer complaints and feedback. The platform offers a user-friendly interface that allows users to log, track, and resolve complaints efficiently. With features such as automated workflows, escalation procedures, and reporting tools, Complaints Pro ensures that organizations can addres... Read more about Complaints Pro

Cyfeon Customer Complaint Management is a comprehensive software solution designed to help businesses efficiently handle customer complaints and improve service quality. The platform provides tools for tracking, categorizing, and resolving complaints, ensuring that no customer issue goes unnoticed. Cyfeon allows businesses to manage complaint workflows, assign tasks to team members, and track reso... Read more about Cyfeon Customer Complaint Management

Cention is a comprehensive customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction. It offers a robust platform for managing customer inquiries, tracking support tickets, and facilitating seamless communication across multiple channels. With Cention, customer service teams can efficiently handle and prioritize incoming requests, ensuring ... Read more about Cention

IssuTrax is an efficient work order management software designed to help organizations optimize their operations by streamlining task assignment, tracking, and completion processes. With IssuTrax, companies can create, assign, and manage work orders effortlessly, ensuring that tasks are completed on time and according to the required specifications. The software allows teams to track the status of... Read more about IssuTrax

Online Complaint Management System is a customer-focused software designed to help businesses manage and resolve customer complaints efficiently. The platform centralizes complaint submissions, allowing customers to file complaints online and receive updates on their status. With features for tracking, categorizing, and prioritizing complaints, the system ensures that customer issues are addressed... Read more about Online Complaint Management System

AccessE11 is a powerful issue tracking software designed to help businesses efficiently manage and resolve technical issues and customer complaints. The platform provides a centralized system where users can log, track, and prioritize issues, ensuring that nothing falls through the cracks. AccessE11 allows teams to assign tasks, set deadlines, and monitor progress, ensuring that issues are resolve... Read more about AccessE11

Rely is an innovative whistleblowing software solution that provides employees with a secure and confidential platform to report unethical behavior, violations of company policies, and illegal activities within the organization. Rely offers an anonymous reporting system, allowing individuals to submit concerns without the fear of retaliation, ensuring that employees feel safe when speaking up. The... Read more about Rely

ActionTracker is an advanced issue tracking software designed to help organizations manage and resolve issues efficiently. This platform provides comprehensive tools for logging, tracking, and prioritizing issues, ensuring that businesses can address challenges effectively and minimize disruptions. With its intuitive interface, users can easily assign tasks, set deadlines, and monitor progress in ... Read more about ActionTracker

Antlere is a customer relationship management (CRM) software that provides businesses with tools to streamline interactions, improve customer satisfaction, and enhance sales processes. The platform includes features like contact management, lead tracking, sales automation, and customer segmentation, enabling companies to manage their customer journey effectively. Antlere’s intuitive dashboard of... Read more about Antlere

TurnFriendly is an intuitive help desk software solution designed to enhance customer support operations. It streamlines the management of customer queries, enabling teams to respond quickly and effectively. With features like ticket tracking, multi-channel support (email, chat, phone), and automated workflows, TurnFriendly helps businesses deliver a seamless support experience. The software offer... Read more about TurnFriendly

CASER Legal Edition is a legal case management software designed for law firms to manage client information, case files, and billing processes efficiently. The platform offers tools for organizing case documents, tracking deadlines, and scheduling court dates, helping legal professionals stay organized. CASER Legal Edition also includes time-tracking and billing features, allowing law firms to str... Read more about CASER Legal Edition

Vittoria RMS is a comprehensive risk management software designed to help organizations identify, assess, and mitigate risks across various operational areas. With Vittoria RMS, users can automate the risk assessment process, track incident reports, and generate insightful reports on risk levels and trends. The software enables teams to establish a proactive risk management strategy by setting cus... Read more about Vittoria RMS

IntellaQuest is a specialized equipment maintenance software designed to help organizations manage their assets effectively and streamline maintenance operations. The software offers features such as work order management, preventive maintenance scheduling, and asset tracking, allowing businesses to optimize their maintenance practices and reduce operational costs. IntellaQuest's user-friendly int... Read more about IntellaQuest

EAMbrace is an advanced fixed asset management software designed to help businesses track, manage, and optimize their physical assets throughout their lifecycle. The platform provides tools for managing asset acquisition, maintenance, depreciation, and disposal, ensuring that businesses have complete visibility over their asset portfolio. EAMbrace’s real-time tracking capabilities allow organiza... Read more about EAMbrace

EasyForm is a powerful field service management software designed to simplify the coordination of on-site teams, service appointments, and work orders. The platform allows businesses to schedule and dispatch field technicians efficiently, track job statuses in real-time, and ensure timely completion of service tasks. EasyForm provides features such as GPS tracking, automated reminders, and mobile ... Read more about EasyForm

Gov2biz is a specialized government software platform designed to streamline communication, data sharing, and workflow management between businesses and government agencies. The platform allows businesses to interact with government entities more efficiently by providing tools for regulatory compliance, tax reporting, licensing, and public service requests. Gov2biz simplifies complex government pr... Read more about Gov2biz

EffexEHS is an environmental, health, and safety (EHS) management software solution designed to help organizations manage and comply with EHS regulations while ensuring the safety and well-being of their employees. The platform provides tools to track, report, and mitigate environmental hazards, workplace injuries, and other safety incidents. EffexEHS enables businesses to create safety protocols,... Read more about EffexEHS

mycustomerfeedback.com is a powerful complaint management software designed to help businesses efficiently handle customer feedback and complaints. The platform allows companies to centralize all complaints, enabling easy tracking and resolution. Users can categorize complaints based on urgency and type, ensuring that the most pressing issues are addressed first. The intuitive dashboard provides i... Read more about mycustomerfeedback.com