Best Complaint Management Software for Small Businesses (Free & Paid)

ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond effectively to user needs. With its user-friendly interface, ServiceTonic allows users to create and manage support tic... Read more about ServiceTonic

eCasework is a robust complaint management software designed to streamline the process of handling customer feedback and grievances. The platform provides a centralized system for tracking complaints, allowing businesses to manage inquiries efficiently from receipt to resolution. eCasework enables users to categorize and prioritize complaints, ensuring timely responses and effective resolution str... Read more about eCasework

Worksmart is a complaint management software designed to help organizations effectively handle and resolve customer issues. The platform offers tools to log, track, and prioritize complaints, ensuring timely resolution and improved customer satisfaction. Worksmart provides a user-friendly interface for both customers and support teams to submit and manage complaints, making the process transparent... Read more about Worksmart

FX Guest Services is a specialized complaint management software designed to help hospitality businesses manage and resolve guest complaints efficiently. Whether you run a hotel, resort, or any other type of accommodation, FX Guest Services helps ensure that guest issues are tracked, addressed, and resolved in a timely manner, leading to better customer satisfaction and retention. The software all... Read more about FX Guest Services

TPSC Cloud is a versatile survey software designed to help organizations create, distribute, and analyze surveys with ease. This platform provides tools for designing custom surveys, collecting responses, and generating insightful reports, enabling organizations to gather valuable feedback from stakeholders. With features such as real-time analytics, automated reminders, and multi-channel distribu... Read more about TPSC Cloud

Support.cc is a robust service desk software designed to help organizations manage customer support inquiries and enhance service delivery. This platform provides a comprehensive suite of tools that enable users to create, track, and resolve support tickets efficiently. With Support.cc, organizations can easily categorize and prioritize incoming requests, ensuring that customer issues are addresse... Read more about Support.cc

UsefulFeedback is a comprehensive complaint management software designed to help organizations efficiently handle customer feedback and complaints. This platform provides tools for tracking complaints, categorizing issues, and managing resolutions seamlessly. Users can monitor complaint status, communicate with customers, and generate reports to analyze trends and performance metrics through an in... Read more about UsefulFeedback

ViClarity is an innovative Governance, Risk, and Compliance (GRC) software designed to help organizations manage risk and ensure regulatory compliance effectively. With its user-friendly interface, ViClarity streamlines the processes of risk assessment, policy management, and compliance reporting, enabling organizations to maintain a proactive approach to governance. The software provides robust a... Read more about ViClarity

SimpleCRM is an intuitive customer relationship management software designed to help businesses manage their interactions with current and potential customers efficiently. The platform offers essential CRM features such as contact management, sales pipeline tracking, lead management, and email integration. With SimpleCRM, businesses can organize and access customer information in a centralized dat... Read more about SimpleCRM

SALUS is an advanced safety management software designed to help organizations streamline their safety processes and enhance compliance with regulatory standards. This comprehensive platform offers a suite of tools that facilitate incident reporting, risk assessments, safety audits, and training management, ensuring that businesses can maintain a safe work environment. SALUS’s user-friendly inte... Read more about SALUS

Octfolio is a compliance software designed to help businesses manage and track regulatory requirements across multiple industries. The platform provides tools for monitoring compliance, managing audits, and reporting on regulatory adherence, ensuring that businesses meet the standards set by industry authorities. Octfolio’s customizable workflow management allows businesses to automate complianc... Read more about Octfolio

No No No is an innovative Complaint Management Software designed to help businesses efficiently handle and resolve customer complaints, ensuring high levels of customer satisfaction and loyalty. It offers a comprehensive platform for capturing, tracking, and managing complaints from various channels, ensuring that every issue is addressed promptly and effectively. No No No features an intuitive in... Read more about No No No

Platform One is a comprehensive customer experience software that enables businesses to streamline their interactions with customers and improve overall satisfaction. The platform offers tools for collecting and analyzing customer feedback, tracking interactions across various channels, and identifying key insights that drive decision-making. Platform One integrates with multiple communication cha... Read more about Platform One

Matrix Requirements is a robust document management software tailored to help organizations efficiently manage, organize, and secure their important documents. It offers features such as version control, document indexing, and advanced search capabilities, making it easy to store and retrieve files quickly. Matrix Requirements supports collaborative editing and sharing, enabling teams to work toge... Read more about Matrix Requirements

GetMoreReviews is an essential review management software designed to help businesses enhance their online reputation and boost customer engagement. With an easytouse platform, GetMoreReviews allows companies to collect, manage, and showcase customer feedback across various review sites. This powerful tool streamlines the process of soliciting reviews from satisfied customers, increasing the likel... Read more about GetMoreReviews

etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in a timely manner. With features like ticket management, automated workflows, and real-time chat support, etrack1 streamli... Read more about etrack1

Eupry is an innovative quality management software that allows businesses to ensure consistent product quality and compliance with industry standards. Designed to streamline the quality control process, Eupry offers robust tools for monitoring, tracking, and documenting quality metrics. The software helps organizations create and manage quality control procedures, conduct audits, and perform inspe... Read more about Eupry

Wonderchat is an advanced chatbot software that helps businesses automate customer interactions, improve engagement, and provide 24/7 support. By leveraging artificial intelligence and natural language processing, Wonderchat enables businesses to deploy intelligent chatbots on websites, mobile apps, and social media platforms. The software allows businesses to design customized chatbots that can h... Read more about Wonderchat

QT9 QMS is a robust software designed to streamline and enhance organizational processes. It acts as a digital assistant, ensuring that businesses maintain high standards in their products or services. With QT9 QMS, companies can efficiently manage quality-related tasks, such as document control, audit management, and corrective actions. This user-friendly tool promotes collaboration among team me... Read more about QT9 QMS

Workpro Complaints is a comprehensive case management software designed to handle customer complaints and feedback. It provides a structured platform for recording, tracking, and managing complaints from initial contact to resolution. The software ensures compliance with regulatory standards, making it suitable for various industries. Workpro offers features like automated workflow, which guides u... Read more about Workpro Complaints

CentraHub CRM is a user-friendly software designed to streamline your customer relationship management tasks. With its intuitive interface, you can effortlessly organize and manage your customer data, track interactions, and nurture leads. What sets CentraHub CRM apart is its robust features, including sales automation, marketing campaigns, and customer support tools. Easily create and manage sale... Read more about CentraHub CRM

Riliance is a sophisticated quality management software designed to help businesses maintain and enhance their product and service standards effectively. This comprehensive platform offers a suite of features including quality planning, document control, audit management, and corrective action tracking, ensuring compliance with industry standards and regulations. Riliance provides a centralized re... Read more about Riliance

XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai

ManualMaster is a document management software solution designed to help businesses organize, store, and access important documents securely. With its user-friendly interface, ManualMaster enables teams to store various types of documents—such as contracts, reports, and manuals—digitally, making it easier to retrieve them when needed. The software supports file indexing, version control, and a... Read more about ManualMaster

Intrafox is a robust quality management software designed to streamline quality control processes for businesses. It centralizes the management of audits, reporting, defect tracking, and compliance monitoring in a single platform. By offering powerful analytics, Intrafox enables organizations to gain real-time insights into their operations, pinpointing areas for improvement. The software supports... Read more about Intrafox