Best Complaint Management Software for Small Businesses (Free & Paid)

LiveCaller is a live chat software that enables businesses to engage website visitors in real time, improving customer support and satisfaction. The platform provides tools for managing multiple chat sessions, tracking visitor behavior, and responding quickly to customer inquiries, creating a seamless customer experience. LiveCaller’s analytics offer insights into chat response times, customer s... Read more about LiveCaller

cVortex is a comprehensive customer service software solution designed to help businesses improve customer support, streamline communication, and enhance the overall customer experience. The platform offers a multi-channel support system, including live chat, email, social media, and phone, allowing businesses to provide consistent service across different touchpoints. cVortex includes powerful to... Read more about cVortex

Nalikah is an innovative Complaint Management Software designed to streamline the handling of customer complaints and feedback for businesses. This platform provides a user-friendly interface that allows organizations to track, manage, and resolve complaints efficiently. With features such as automated ticketing, escalation workflows, and customizable response templates, Nalikah ensures timely and... Read more about Nalikah

Learn-IQ is an advanced Learning Management System (LMS) software designed to facilitate effective education and training for businesses, educational institutions, and organizations. The platform offers a comprehensive suite of features including course creation, content management, learner tracking, assessment tools, collaboration features, and detailed reporting, ensuring that all aspects of lea... Read more about Learn-IQ

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Daruma is a comprehensive Quality Management Software designed to help organizations maintain and enhance the quality of their products and services. It offers a robust platform for managing quality processes, including quality assurance, quality control, and continuous improvement initiatives, ensuring that businesses meet industry standards and exceed customer expectations. Daruma features an in... Read more about Daruma

Desk360 is an omnichannel customer service management software that streamlines support processes with its robust features. The platform shines with its ability to consolidate customer inquiries from various channels like email, social media, and apps into a single, unified interface. This integration enhances the customer service teams’ efficiency in handling customer requests. Desk360's real-t... Read more about Desk360

EPSS 500 is a robust business process management software designed to streamline organizational workflows and improve operational efficiency. The platform offers tools for modeling, automating, and optimizing business processes, ensuring that organizations can adapt quickly to changing market demands. With its intuitive interface, users can easily create process maps, track performance metrics, an... Read more about EPSS 500

NABD System is a comprehensive help desk software designed to streamline customer support and improve service delivery for organizations. This platform provides essential tools for managing tickets, tracking customer interactions, and analyzing support performance, enabling teams to respond to inquiries efficiently. With features such as automated ticket assignment, knowledge base integration, and... Read more about NABD System

Polonious is a powerful investigation management software that helps organizations efficiently manage investigations, track case progress, and maintain compliance with regulatory requirements. This software is ideal for private investigators, law enforcement agencies, and organizations conducting internal investigations. Polonious offers a centralized platform where users can create, assign, and t... Read more about Polonious

Wowdesk is a customer service and support software designed to assist businesses in managing and resolving customer inquiries and issues. It integrates various communication channels like email, social media, and live chat into a single platform, streamlining customer interactions. Wowdesk features a ticketing system that organizes and tracks customer requests, ensuring efficient handling and reso... Read more about Wowdesk

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

PRAGMA4U is a powerful workflow management software that helps organizations optimize their business processes and improve team collaboration. The platform offers tools for task management, project tracking, and real-time communication, ensuring that teams stay aligned and productive. With features such as customizable workflows and automated notifications, users can streamline processes, reduce b... Read more about PRAGMA4U

Smart Integrity Platform is a whistleblowing software designed to provide a secure and confidential channel for employees to report unethical behavior, misconduct, or violations of company policies. This platform offers anonymous reporting options to ensure that whistleblowers feel safe and protected when submitting complaints. It supports various types of reports, from fraud and harassment to saf... Read more about Smart Integrity Platform

VobeSoft is a versatile and customizable software solution developed to optimize business processes and data management. Its key strength lies in its flexibility, allowing users to tailor the platform to various business needs, from CRM to project management. The software features a unique configuration system that requires no coding, making it accessible for users without technical backgrounds. V... Read more about VobeSoft

C-Desk is a powerful help desk software designed to enhance customer support and streamline service management for organizations. This platform offers comprehensive tools for managing support tickets, tracking resolutions, and improving communication between support teams and customers. With its user-friendly interface, C-Desk allows users to create and assign tickets, monitor response times, and ... Read more about C-Desk

Emojot is a customer experience (CX) software designed to help businesses collect, analyze, and act on customer feedback in real time. The platform allows organizations to gather insights from various touchpoints, including surveys, reviews, and direct feedback, helping them understand customer needs, preferences, and satisfaction levels. Emojot's user-friendly interface makes it easy for business... Read more about Emojot

A1 Tracker is an intuitive project management software designed to enhance collaboration and streamline project workflows. This platform offers tools for task management, team collaboration, and progress tracking, ensuring that projects are completed on time and within budget. A1 Tracker’s userfriendly interface allows teams to easily assign tasks, set deadlines, and communicate in real time. Th... Read more about A1 Tracker

Voxya is an efficient complaint management software designed to help businesses streamline their customer feedback processes. With Voxya, organizations can track, manage, and resolve customer complaints in real time, ensuring quick and effective responses. The software features a user-friendly interface where customers can easily submit complaints, and businesses can categorize, prioritize, and as... Read more about Voxya

Sinergest Suite is a powerful quality management software solution designed to help organizations improve product quality, enhance operational efficiency, and ensure compliance with industry standards. The platform offers modules for document control, risk management, audits, corrective and preventive actions (CAPA), and supplier management, enabling companies to maintain a high standard of qualit... Read more about Sinergest Suite

Change Management software is a versatile tool designed to help organizations plan, implement, and monitor changes within their business processes, systems, and structures. It provides a structured approach to managing change, minimizing disruption, and ensuring smooth transitions. The software includes features for creating change requests, tracking progress, and facilitating collaboration across... Read more about Change Management

Digital Life Sciences Complaint Management is a dedicated software solution for handling customer complaints in the life sciences industry, including pharmaceuticals, medical devices, and biotechnology. It helps companies manage and resolve complaints efficiently while ensuring compliance with regulatory standards. The software provides tools to capture complaint details, assign investigation task... Read more about Digital Life Sciences Complaint Management

Deviation Management is a compliance software designed to help organizations monitor and address deviations from standard procedures, ensuring regulatory compliance and quality assurance. The platform provides tools for documenting deviations, assigning corrective actions, and tracking resolution progress, helping teams respond effectively to quality issues. Deviation Management’s reporting feat... Read more about Deviation Management

eQMS Suite is a comprehensive quality management software designed to help businesses maintain high standards of product quality and compliance. The platform provides a centralized system for managing quality processes such as document control, risk management, and audit tracking. With eQMS Suite, businesses can streamline their quality assurance procedures, automate workflows, and monitor the eff... Read more about eQMS Suite

Jetdocs is an ITSM Software that assists IT teams in managing and improving service delivery. The platform offers tools for incident tracking, problem resolution, and change management, enabling teams to respond to issues efficiently. Jetdocs provides customizable workflows, allowing IT teams to align processes with organizational goals. The software’s reporting and analytics features help track... Read more about Jetdocs