Best Online Remote Support Software

In an always-connected world, many businesses prefer remote support software solutions that require no local installation. Below, you’ll find top online remote support software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: October 01, 2025

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183 Software

Popular Picks in Remote Support Software

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SuperOps

SuperOps

$79 Per month

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NinjaOne

NinjaOne

Contact Vendor

Getscreen.me

Getscreen.me

$5 Per user

AnyDesk

AnyDesk

$889.60 Per month

List of Top Web-Based Remote Support Software

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Fastviewer is a dynamic collaboration software that facilitates seamless communication and teamwork among remote teams and organizations. This innovative platform offers a suite of tools designed to enhance virtual meetings, presentations, and collaborative projects. With Fastviewer, users can conduct high-quality video conferences, share screens, and collaborate on documents in real-time, ensurin... Read more about Fastviewer

Free Trial

Available

Pricing Type

$31.45 Per user

Location

United Kingdom

Coview is a comprehensive remote support software that enhances customer service through live screen sharing, video calls, and chat features. It allows businesses to assist customers or team members remotely, providing clear guidance in real time. With an intuitive interface, Coview enables support agents to troubleshoot problems visually, improving resolution time and reducing customer frustratio... Read more about Coview

Free Trial

Available

Pricing Type

$29 Per user

Location

Germany

Qubicles is a specialized call center software designed to improve customer service operations for businesses. This platform provides essential tools for managing inbound and outbound calls, ensuring agents can deliver exceptional support effectively. With features such as call routing, monitoring, and real-time analytics, Qubicles enables supervisors to track agent performance and optimize workfl... Read more about Qubicles

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

Augmented Support is a cuttingedge remote support software designed to enhance customer service and technical support operations. This platform allows support teams to provide assistance remotely, enabling quick and efficient problem resolution. With features like screen sharing, remote access, and collaboration tools, Augmented Support ensures that support agents can diagnose and fix issues in re... Read more about Augmented Support

Free Trial

Available

Pricing Type

$250 Per feautre

Location

Belgium

AR Genie is an augmented reality software that enables businesses and creators to bring digital experiences into the real world. Designed with a focus on user engagement, AR Genie provides tools to create immersive AR experiences that captivate audiences, whether in retail, education, or entertainment. The software allows users to design and implement AR overlays, 3D models, and interactive elemen... Read more about AR Genie

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

AssistLink is a remote support software designed to enable IT professionals to troubleshoot and resolve technical issues from any location. The platform includes tools for screen sharing, remote control, and live chat, allowing support agents to assist clients and employees effectively. AssistLink supports multi-device compatibility, making it ideal for remote support on desktops, tablets, and mob... Read more about AssistLink

Free Trial

Available

Pricing Type

$65 Per month

Location

United States

Fixzy Assist is an advanced deep learning software designed to help businesses implement artificial intelligence (AI) solutions that automate decision-making and improve operational efficiency. This platform leverages powerful neural networks and machine learning algorithms to analyze large datasets, recognize patterns, and make predictions based on historical data. Fixzy Assist is tailored to a r... Read more about Fixzy Assist

Free Trial

Available

Pricing Type

$19.5 Per month

Location

United Kingdom

Secure team messenger and UltraHD video conferencing platform.

IT teams can leverage TrueConf Server for remote support through secure video calls, screen sharing, and remote desktop control. Its cross-platform compatibility allows support staff to connect with employees or clients on any device, quickly resolving issues. With collaboration tools and session recording, TrueConf Server ensures effective troubleshooting while maintaining data privacy and contr... Read more about TrueConf Server

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Latvia

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Frequently Asked Questions

Cloud-based remote support software allows users to access, control, and troubleshoot devices over the internet without installing infrastructure. The software is hosted in the cloud, offering flexibility and remote access from anywhere.

Unlike on-premise tools that require local installation and servers, cloud-based software runs entirely online. This reduces setup time, lowers costs, and enables easier scaling and maintenance.

They offer anytime-anywhere access, no server maintenance, faster deployment, and real-time collaboration. They're ideal for supporting remote employees and customers globally.

Yes, reputable platforms use end-to-end encryption, two-factor authentication, session logs, and role-based access controls to protect data and maintain privacy.

Most tools are cross-platform and support remote connections across Windows, macOS, Linux, iOS, and Android, allowing diverse device support from a single interface.

Some platforms are 100% web-based and require no installation, while others may require a lightweight agent or browser extension for full control and advanced features.

Yes, cloud infrastructure makes it easy to scale. You can start with basic features and upgrade as your team or client base grows, without hardware limitations.

Yes, most platforms offer session recording, logs, and audit trails. These are useful for compliance, training, and reviewing support performance.

Absolutely. Cloud platforms remove the need for expensive setup, offer affordable subscription plans, and allow small businesses to support remote workers and clients efficiently.

No, they are designed for ease of use with intuitive interfaces, fast onboarding, and minimal setup, even for teams without advanced technical knowledge.