Best Online Remote Support Software

Remote Support and Meetings is a versatile remote support software designed to facilitate seamless IT assistance and virtual collaboration for businesses and organizations. This comprehensive platform offers a range of features including remote desktop access, screen sharing, video conferencing, file transfer, and session recording, ensuring efficient and effective remote interactions. Remote Supp... Read more about Remote Support and Meetings

RemotePC is a secure and easytouse remote desktop software that allows users to access their computers from anywhere, at any time. This platform is ideal for businesses that require remote work capabilities or support teams that need to troubleshoot client machines. RemotePC provides a seamless experience, enabling users to remotely control their desktops, access files, and run applications as if ... Read more about RemotePC

Atera is an amazing IT management solution that can simplify and enhance your business processes. It provides a unified solution that can streamline various IT tasks. The platform offers remote monitoring and management capabilities that enable you to keep a close eye on your systems and networks from anywhere. Atera's automation features can reduce manual workloads and improve efficiency. It allo... Read more about Atera

InvGate Service Desk is a cutting-edge IT service management (ITSM) software renowned for its user-friendly interface and innovative features. Its standout functionality is the interactive, visual ticketing system, which not only simplifies issue tracking but also enhances user engagement. The software boasts robust problem and change management modules, streamlining complex IT processes. A key fe... Read more about InvGate Service Desk

ISL Light is a reliable remote support software designed to facilitate secure and efficient remote access and assistance for IT professionals and support teams. It offers a comprehensive platform for troubleshooting, maintenance, and collaboration, ensuring seamless support operations across various devices and locations. ISL Light's intuitive interface allows support agents to establish secure re... Read more about ISL Light

Glance is a robust web conferencing software that enhances online communication and collaboration for businesses and teams. With features such as screen sharing, video conferencing, and real-time chat, Glance makes it easy for users to connect and engage, regardless of location. The software is designed for various applications, including remote meetings, training sessions, and customer support, p... Read more about Glance

Brosix is a secure instant messaging application designed for business communication. It provides encrypted text chats, ensuring private and secure conversations. The software also includes features like file transfer, allowing users to share documents and images easily. Brosix supports voice and video calls for direct communication, along with screen sharing for collaborative work. Users can crea... Read more about Brosix

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interac... Read more about Acquire

IR Collaborate is an advanced network monitoring software designed to provide real-time insights into the performance and health of enterprise communication systems. It supports monitoring for various collaboration platforms like Microsoft Teams, Cisco WebEx, and Zoom, offering detailed analytics and reporting. IR Collaborate helps IT teams ensure optimal uptime and performance by identifying and ... Read more about IR Collaborate

Electric AI is a cutting-edge IT management software designed to streamline and automate IT operations for businesses. The platform provides a centralized hub for managing all aspects of IT support, from ticketing to asset management. With Electric AI, organizations can easily track and resolve IT issues in real-time, ensuring minimal disruption to business operations. The software utilizes artifi... Read more about Electric AI

OpenTouch Enterprise Cloud is an advanced call center software solution designed to streamline communications and improve customer service for businesses. This cloud-based platform allows companies to efficiently manage inbound and outbound calls, automate workflows, and integrate with customer relationship management (CRM) systems. OpenTouch Enterprise Cloud offers a wide array of features, inclu... Read more about OpenTouch Enterprise Cloud

SysTrack is an advanced IT management software designed to enhance operational efficiency and optimize user experience within enterprise environments. This comprehensive platform offers tools for monitoring system performance, analyzing user behavior, and managing IT resources effectively. With its intuitive dashboard, IT administrators can easily track key performance indicators, identify potenti... Read more about SysTrack

BigPanda is an advanced server management software designed to help organizations monitor and manage their IT infrastructure effectively. This platform provides comprehensive tools for identifying, diagnosing, and resolving IT incidents in real time, ensuring minimal downtime and improved operational efficiency. With its intelligent alerting system, users can quickly detect anomalies, automate inc... Read more about BigPanda

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote ac... Read more about Pulseway

I'm OnCall is a robust live chat software designed to enhance customer support and engagement for businesses. The platform provides features for real-time chat communication, enabling support teams to interact with customers instantly. I'm OnCall allows users to manage multiple chats simultaneously, ensuring timely responses and efficient service. With its customizable chat widgets and automated r... Read more about I'm OnCall

80legs is a versatile remote support software designed to facilitate efficient technical assistance and troubleshooting for organizations. This platform provides a robust suite of tools for remote access, allowing support teams to connect with clients' devices seamlessly and resolve issues in real-time. With its user-friendly interface, 80legs enables technicians to view screens, share files, and ... Read more about 80legs

SecureLink is a leading remote support software solution that enables organizations to provide secure and efficient assistance to clients and internal teams. This platform allows IT professionals to remotely access and troubleshoot devices, ensuring minimal downtime and swift resolutions to technical issues. SecureLink prioritizes security, utilizing endtoend encryption and multifactor authenticat... Read more about SecureLink

SightCall is a leading remote support software designed to enhance customer service and streamline troubleshooting processes. With its userfriendly interface, SightCall enables support teams to provide realtime assistance through video calls, augmented reality, and live chat. This innovative platform allows technicians to visually guide users through complex issues, resulting in faster resolutions... Read more about SightCall

SessionStack is an innovative remote support software that enables teams to provide seamless assistance to users across various platforms. This user-friendly solution allows support agents to monitor user sessions in real-time, gaining insights into user behavior and troubleshooting issues effectively. With features such as session replay, screen sharing, and live chat, agents can quickly diagnose... Read more about SessionStack

RemoteOperator Helpdesk is a remote support software solution designed to provide businesses with an efficient way to deliver technical assistance to their customers or employees. The platform enables helpdesk teams to remotely access and troubleshoot devices, solve technical issues, and provide solutions without requiring on-site visits. RemoteOperator Helpdesk features an easy-to-use interface t... Read more about RemoteOperator Helpdesk

Surfly is a cutting-edge remote support software designed to facilitate real-time collaboration between support agents and customers. This innovative platform allows agents to see what users are experiencing on their screens, enabling them to provide instant assistance and guidance. With its user-friendly interface, Surfly integrates seamlessly with existing customer service tools, making it easy ... Read more about Surfly

AeroAdmin is a remote desktop software solution designed for seamless remote work, enabling users to control and access computers from any location. AeroAdmin supports remote troubleshooting, data sharing, and collaboration, making it ideal for IT support and remote teams. The software’s lightweight design requires no installation, allowing quick and easy setup for both personal and business use... Read more about AeroAdmin

Librestream Onsight is a remote support software designed to help businesses provide on-the-spot assistance to field technicians and clients through live video streaming and augmented reality (AR) tools. By connecting remote users with experts in real-time, Librestream Onsight enables effective troubleshooting, maintenance, and training from any location. The software allows users to share their v... Read more about Librestream Onsight

InfoCision is a Call Center Software designed to streamline customer interactions and enhance support team productivity. The platform offers tools for call management, routing, and tracking, ensuring that customer inquiries are handled efficiently and promptly. InfoCision integrates with CRM systems to provide agents with relevant customer information in real-time, helping them resolve issues fast... Read more about InfoCision

Action1 is a cloud-based endpoint security and management software tailored for remote monitoring and management of corporate devices. Its primary feature is real-time endpoint visibility, allowing IT teams to monitor and manage devices anytime, anywhere. Action1 excels in automating IT tasks, such as software deployment and patch management, enhancing operational efficiency. The software ensures ... Read more about Action1