Best Online Remote Support Software

TurboMeeting is a versatile collaboration software that enables teams to communicate and collaborate effectively, regardless of location. The platform supports video conferencing, screen sharing, and file sharing, allowing users to connect in real-time for meetings and presentations. TurboMeeting offers a user-friendly interface, making it easy for participants to join meetings with just a click. ... Read more about TurboMeeting

FixMe.IT is a cutting-edge remote support software designed to provide efficient and secure IT support for businesses of all sizes. This comprehensive platform offers features such as remote desktop access, file transfer, session recording, and multi-user support, ensuring that IT professionals can resolve technical issues quickly and effectively. FixMe.IT enables support teams to connect to clien... Read more about FixMe.IT

HelpWire is a robust remote support software designed to enhance customer service and technical support capabilities for organizations. The platform offers features that allow support agents to connect with users in realtime, troubleshooting issues and providing assistance efficiently. With its userfriendly interface, HelpWire enables seamless communication through chat, video, and screen sharing,... Read more about HelpWire

BitMeeting is a cutting-edge learning management system (LMS) software designed to facilitate online education and training. With its user-friendly interface, educators can create, manage, and deliver courses seamlessly. BitMeeting offers a range of features, including interactive content, quizzes, and assessment tools, ensuring an engaging learning experience for students. The platform supports r... Read more about BitMeeting

Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troubleshoot issues, and perform system maintenance from any location. Supremo is lightweight and doesn’t require installation, ... Read more about Supremo Remote Desktop

Aranda Virtual Support is a remote support software that enables businesses to provide real-time technical assistance to employees, customers, and clients. With Aranda Virtual Support, support teams can remotely troubleshoot issues, guide users through solutions, and access devices to resolve problems efficiently. The software offers features such as screen sharing, remote control, and chat functi... Read more about Aranda Virtual Support

LiteManager is a powerful IT management software designed to help organizations manage their IT infrastructure efficiently. The platform offers robust tools for remote desktop access, system monitoring, and IT support, ensuring that IT teams can respond to issues quickly. With its user-friendly interface, users can easily access remote computers, perform maintenance tasks, and provide technical su... Read more about LiteManager

ilos is an innovative remote support software designed to help organizations provide effective technical assistance to users from any location. The platform offers comprehensive tools for screen sharing, remote control, and real-time communication, enabling support teams to resolve issues efficiently. With features such as intuitive interfaces, session recording, and integration with various custo... Read more about ilos

Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that customer inquiries are addressed promptly and efficiently. Faveo Helpdesk's intuitive interface allows support teams to ... Read more about Faveo Helpdesk

PC-Duo is a powerful remote support software solution designed to provide secure, fast, and effective IT support to end users from any location. This platform allows IT professionals to access remote computers and troubleshoot issues without needing to be physically present, which helps reduce downtime and improve response times. With PC-Duo, IT teams can securely connect to remote devices, conduc... Read more about PC-Duo

ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently organizes and prioritizes IT issues, ensuring prompt resolution. ITarian's remote monitoring and management capabilities all... Read more about ITarian

Glia is an innovative live chat software designed to enhance customer communication and support across various channels. This platform offers a range of tools for live chat interactions, cobrowsing, and digital communication, ensuring seamless customer engagement. With Glia, users can easily connect with customers in realtime, answer inquiries, and provide assistance through an intuitive interface... Read more about Glia

baramundi Management Suite is a comprehensive IT Management Software designed to streamline and optimize the administration of IT assets, endpoints, and services within organizations of all sizes. This robust platform offers a wide range of features, including asset management, software deployment, patch management, remote control, and detailed reporting, ensuring that all aspects of IT management... Read more about baramundi Management Suite

Abacus Private Cloud is an advanced remote work software designed to empower organizations with secure and flexible access to their applications and data. This platform provides a robust infrastructure that supports remote collaboration, ensuring that teams can work effectively from anywhere. With Abacus Private Cloud, users can access their desktop environments, applications, and files securely t... Read more about Abacus Private Cloud

XE aR is a powerful remote support software designed to provide businesses with seamless, real-time support for their clients or employees, regardless of location. With its augmented reality (AR) capabilities, XE aR takes traditional remote support to the next level by allowing support teams to visually guide users through technical issues. The software enables users to share their screens, captur... Read more about XE aR

Thinfinity Remote Workspace is an advanced remote work software designed to enable organizations to provide secure access to applications and desktops from any location. This platform allows users to connect to their work environments using any device, including laptops, tablets, and smartphones, ensuring seamless remote access for employees. With Thinfinity, organizations can easily manage applic... Read more about Thinfinity Remote Workspace

XE aR+ is an advanced remote support software that enables businesses to provide real-time assistance to clients or employees regardless of their physical location. Utilizing augmented reality (AR) technology, XE aR+ offers a unique and immersive support experience by allowing technicians to guide users through troubleshooting steps, repairs, and installations in real time. This software is ideal ... Read more about XE aR+

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical... Read more about Apizee

Secomea is an IoT (Internet of Things) software solution that enables secure remote access and control of industrial devices and equipment. The platform offers tools for monitoring, diagnosing, and troubleshooting IoT-enabled machinery, allowing businesses to reduce downtime and improve operational efficiency. Secomea’s secure network architecture and encrypted connections ensure data privacy, m... Read more about Secomea

Syxsense is a comprehensive IT management and security software uniquely combining endpoint management with vulnerability scanning in a single solution. It specializes in providing real-time monitoring and management of devices across networks, ensuring devices are secure and up-to-date. Syxsense's standout feature is its ability to automate critical IT tasks, such as patch deployment, software di... Read more about Syxsense

RG System is a comprehensive network monitoring software designed to help businesses monitor and manage their IT infrastructure, detect network anomalies, and ensure security. The platform provides tools for real-time tracking of network performance, bandwidth usage, and device health, enabling IT teams to identify and resolve issues before they impact operations. RG System integrates with various... Read more about RG System

Streem is an innovative call center software that integrates augmented reality (AR) to enhance customer support experiences. It allows support agents to see what customers are seeing through their smartphone cameras, enabling real-time visual assistance. Streem improves first-call resolution rates by providing accurate diagnostics and guidance without the need for on-site visits. The platform supp... Read more about Streem

Help Lightning is a next-generation call center software designed to enhance customer service by providing real-time video and screen-sharing capabilities. The platform allows call center agents to communicate with customers via video calls, enabling them to visually assist with troubleshooting, product demonstrations, or technical support. Help Lightning’s interactive features, such as drawing ... Read more about Help Lightning

HELPAR is a powerful remote support software designed to help businesses provide technical assistance to customers and employees, regardless of location. The platform offers tools for screen sharing, file transfer, and remote control, enabling support teams to troubleshoot issues efficiently. HELPAR’s secure connection and data encryption ensure that sensitive information remains protected durin... Read more about HELPAR

NetSupport Manager is a versatile IT management software designed to assist IT professionals in supporting and managing remote devices efficiently. With its user-friendly interface, users can easily access and control remote computers, troubleshoot issues, and deploy software updates. NetSupport Manager offers robust features for session recording, file transfer, and real-time monitoring, ensuring... Read more about NetSupport Manager