Best Online Remote Support Software

In an always-connected world, many businesses prefer remote support software solutions that require no local installation. Below, you’ll find top online remote support software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: October 01, 2025

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183 Software

Popular Picks in Remote Support Software

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SuperOps

SuperOps

$79 Per month

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NinjaOne

NinjaOne

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Getscreen.me

Getscreen.me

$5 Per user

AnyDesk

AnyDesk

$889.60 Per month

List of Top Web-Based Remote Support Software

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Sygma Connect is a secure remote support software that enables IT teams and service providers to offer remote assistance to clients and employees. The platform provides tools for screen sharing, file transfers, and real-time communication, allowing support technicians to troubleshoot issues efficiently without being physically present. Sygma Connect’s secure encryption protocols ensure that remo... Read more about Sygma Connect

Free Trial

Available

Pricing Type

$19 Per month

Location

Italy

Median CoBrowse is a remote support software that enables businesses to provide real-time assistance to customers through secure co-browsing technology. With Median CoBrowse, customer service agents can see exactly what a customer is seeing on their screen, guiding them through processes or troubleshooting problems in real-time. This tool enhances the support experience by allowing agents to inter... Read more about Median CoBrowse

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

Secure Remote Worker is a powerful endpoint protection software designed to safeguard remote workers and their devices from cyber threats. With the increasing prevalence of remote work, businesses need robust security solutions to protect sensitive data, prevent data breaches, and secure devices from malicious attacks. Secure Remote Worker provides advanced protection features such as real-time th... Read more about Secure Remote Worker

Free Trial

NA

Pricing Type

Contact Vendor

Location

Ireland

Remote eye is a state-of-the-art remote support software designed to enable businesses to provide efficient and effective technical support to their clients and employees. The platform offers comprehensive tools for remote desktop access, troubleshooting, and issue resolution, ensuring that support teams can address technical problems swiftly and accurately. With features such as secure remote con... Read more about Remote eye

Free Trial

Available

Pricing Type

$10 Per user

Location

Spain

ThinKiosk is a business continuity software designed to help organizations maintain operational resilience during unexpected disruptions. The platform allows IT teams to deliver a secure virtual desktop environment to employees, ensuring that critical applications and data remain accessible, even in remote work scenarios. ThinKiosk supports the conversion of existing devices into virtual endpoints... Read more about ThinKiosk

Free Trial

NA

Pricing Type

Contact Vendor

Location

Ireland

RemoteToPC is a reliable Remote Support Software designed to help IT professionals and businesses provide remote assistance to users efficiently. The platform offers tools for accessing and controlling remote computers, monitoring system health, and troubleshooting issues in real time. RemoteToPC features a secure connection protocol that ensures safe data transfer and access, making it ideal for ... Read more about RemoteToPC

Free Trial

Available

Pricing Type

$99 Per year

Location

United States

Naverisk is a comprehensive remote support software designed specifically for managed service providers (MSPs) and IT teams to streamline their support operations. This powerful platform allows technicians to remotely access and manage devices from anywhere, ensuring timely support for clients. With features like remote desktop control, monitoring, and alerting, Naverisk enhances IT efficiency and... Read more about Naverisk

Free Trial

Available

Pricing Type

Contact Vendor

Location

New Zealand

VIRNECT Remote is a remote work software solution designed to enable businesses to manage their remote workforce effectively. With features like real-time video collaboration, document sharing, and remote troubleshooting, VIRNECT Remote ensures that teams can work together seamlessly regardless of location. The platform’s augmented reality (AR) capabilities allow technicians and field workers to... Read more about VIRNECT Remote

Free Trial

NA

Pricing Type

Contact Vendor

Location

South Korea

Plutomen Connect is an augmented reality (AR) software platform designed to help businesses create interactive and immersive AR experiences for their customers and employees. With Plutomen Connect, businesses can integrate AR into their marketing campaigns, product demos, training programs, and customer service initiatives. The platform enables companies to create AR-based content such as 3D model... Read more about Plutomen Connect

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Bugpilot is a remote support software designed to streamline customer support for tech products by enabling real-time assistance and troubleshooting. With Bugpilot, support teams can diagnose issues on users’ devices, provide live guidance, and remotely access user screens to fix problems directly. This software captures detailed bug reports with essential diagnostics, including system spec... Read more about Bugpilot

Free Trial

Available

Pricing Type

$9 Per user

Location

Italy

etrack1 is your partner

etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in a timely manner. With features like ticket management, automated workflows, and real-time chat support, etrack1 streamli... Read more about etrack1

Free Trial

NA

Pricing Type

$80 Per user

Location

Denmark

Chimpa is an IT management software that helps businesses streamline and optimize their technology infrastructure. With Chimpa, IT teams can easily manage networks, monitor devices, and track performance to ensure seamless operations. The software offers real-time alerts, helping IT administrators quickly identify and resolve potential issues before they become major problems. Chimpa’s dashboard... Read more about Chimpa

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

Iperius Remote is a powerful remote support software that enables IT professionals, customer support teams, and technical staff to remotely access and troubleshoot computers, servers, and devices from anywhere in the world. With its secure, fast, and reliable connection, Iperius Remote makes it easy to provide real-time assistance, resolve technical issues, and manage systems remotely. The softwar... Read more about Iperius Remote

Free Trial

Available

Pricing Type

$8.39 Per month

Location

Italy

AssistBox is a remote support software that enables businesses to provide fast and effective customer service. With features like screen sharing, remote desktop control, and live chat, AssistBox allows support teams to resolve technical issues remotely, ensuring minimal disruption for users. The software supports a variety of devices and operating systems, making it easy to assist customers regard... Read more about AssistBox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Turkey

Admin By Request is a machine learning software designed to enhance IT security by managing user permissions and controlling administrative access. This platform helps organizations reduce risk by limiting privileged access, ensuring that users have only the permissions necessary for their roles. Admin By Request’s machine learning algorithms analyze user behavior, identifying potential security... Read more about Admin By Request

Free Trial

NA

Pricing Type

Contact Vendor

Location

New Zealand

Greenerbilling is an easy-to-use billing and invoicing software designed to simplify the financial processes of small businesses. It offers features for creating professional invoices, tracking payments, and managing customer accounts. Greenerbilling also supports automated payment reminders and recurring billing, making it a time-saving tool for businesses that handle regular billing cycles. The ... Read more about Greenerbilling

Free Trial

Available

Pricing Type

$0.99 Per user

Location

United States

SimpleHelp is a robust remote support software that enables IT teams and service providers to offer remote assistance to clients and employees. This platform provides secure, reliable tools for accessing and troubleshooting remote devices, making it ideal for businesses with distributed teams or clients across multiple locations. SimpleHelp includes features like screen sharing, file transfer, and... Read more about SimpleHelp

Free Trial

Available

Pricing Type

$450 Per user

Location

United States

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Free Trial

Available

Pricing Type

$1 Per user

Location

United States

WorkHub Connect is an all-in-one team communication software that enables businesses to foster collaboration, improve productivity, and streamline communication across departments. Designed with the modern workplace in mind, WorkHub Connect integrates various communication channels such as messaging, video conferencing, file sharing, and task management into a single platform. This makes it easier... Read more about WorkHub Connect

Free Trial

Available

Pricing Type

$1 Per user

Location

United States

imMail is a versatile collaboration software designed to facilitate communication and teamwork across organizations of all sizes. The platform provides a secure and centralized location for team members to communicate, share files, and collaborate on projects in real time. imMail integrates various communication tools, including email, instant messaging, and video conferencing, ensuring that teams... Read more about imMail

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Viewabo is a robust remote support software designed to enable businesses and IT support teams to troubleshoot, resolve issues, and assist customers from anywhere in the world. With Viewabo, users can securely connect to remote devices, whether desktops, laptops, or mobile devices, to provide technical support, perform diagnostics, or guide users through software issues. The software includes feat... Read more about Viewabo

Free Trial

Available

Pricing Type

Contact Vendor

Location

Taiwan

DualDesk is an innovative remote support software solution that enables IT professionals and support teams to provide efficient assistance to users from any location. This platform allows technicians to access and troubleshoot users' devices remotely, making it ideal for help desks and IT support teams. With features such as file transfer, remote desktop control, and session recording, DualDesk st... Read more about DualDesk

Free Trial

NA

Pricing Type

$250 Per user

Location

United States

iOrderFoods is a unique remote support software designed specifically for the food service industry, providing restaurants, catering businesses, and food delivery services with a reliable tool to manage and troubleshoot their operations remotely. The platform enables food businesses to offer remote assistance to staff, resolve technical issues, and ensure smooth service delivery. With real-time co... Read more about iOrderFoods

Free Trial

NA

Pricing Type

$29.99 Per user

Location

United States

WiseMo Remote Desktop is a comprehensive IT management software that provides secure remote access and control for IT support teams. Designed to assist with troubleshooting, software installations, and system management, WiseMo enables technicians to access and resolve issues on client devices from any location. The software includes features like file transfer, session recording, and multi-user a... Read more about WiseMo Remote Desktop

Free Trial

Available

Pricing Type

Contact Vendor

Location

Denmark

tele-LOOK is an advanced help desk software designed to streamline and optimize customer support and service operations for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tickets, facilitating communication between support agents and customers, and analyzing support performance, ensuring efficient and effective customer service. tele-L... Read more about tele-LOOK

Free Trial

NA

Pricing Type

$95 Per user

Location

Germany

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Frequently Asked Questions

Cloud-based remote support software allows users to access, control, and troubleshoot devices over the internet without installing infrastructure. The software is hosted in the cloud, offering flexibility and remote access from anywhere.

Unlike on-premise tools that require local installation and servers, cloud-based software runs entirely online. This reduces setup time, lowers costs, and enables easier scaling and maintenance.

They offer anytime-anywhere access, no server maintenance, faster deployment, and real-time collaboration. They're ideal for supporting remote employees and customers globally.

Yes, reputable platforms use end-to-end encryption, two-factor authentication, session logs, and role-based access controls to protect data and maintain privacy.

Most tools are cross-platform and support remote connections across Windows, macOS, Linux, iOS, and Android, allowing diverse device support from a single interface.

Some platforms are 100% web-based and require no installation, while others may require a lightweight agent or browser extension for full control and advanced features.

Yes, cloud infrastructure makes it easy to scale. You can start with basic features and upgrade as your team or client base grows, without hardware limitations.

Yes, most platforms offer session recording, logs, and audit trails. These are useful for compliance, training, and reviewing support performance.

Absolutely. Cloud platforms remove the need for expensive setup, offer affordable subscription plans, and allow small businesses to support remote workers and clients efficiently.

No, they are designed for ease of use with intuitive interfaces, fast onboarding, and minimal setup, even for teams without advanced technical knowledge.