Best Customer Engagement Software

Experia is a customer communications management (CCM) software solution that helps businesses enhance their customer interactions by automating and personalizing communication across various channels. With Experia, businesses can create, manage, and deliver personalized messages via email, SMS, print, and more, ensuring consistent and meaningful communication with their customers. The platform all... Read more about Experia

Customer Success Cloud is a customer engagement software designed to help businesses foster long-term relationships with their customers by providing proactive support and personalized experiences. The platform provides tools for managing customer interactions, tracking customer health scores, and identifying at-risk accounts. With its advanced analytics capabilities, Customer Success Cloud enable... Read more about Customer Success Cloud

Apptivo is a cloud-based suite of business applications designed to support various aspects of organizational management. It includes a comprehensive CRM system for effective customer relationship management, streamlining communication and sales processes. The software offers project management tools, facilitating task tracking and team collaboration. Inventory management within Apptivo assists in... Read more about Apptivo

BombBomb is an innovative email marketing software that allows businesses to create and send personalized video emails effortlessly. This platform emphasizes the power of visual communication, enabling users to engage their audience with video content that captures attention and enhances message delivery. BombBomb’s user-friendly interface makes it easy to record, upload, and embed videos direct... Read more about BombBomb

LiveWorld is a powerful artificial intelligence software that transforms the way businesses manage their online communities. This platform combines advanced AI technology with human insights to enhance customer interactions and engagement across social media and digital channels. LiveWorld’s unique features include sentiment analysis, automated responses, and personalized content delivery, which... Read more about LiveWorld

Odigo is a robust telephony software solution that offers businesses a comprehensive suite of tools to manage their communication systems effectively. Designed to optimize voice interactions, Odigo provides features such as call routing, voicemail management, and real-time analytics. The software supports both cloud-based and on-premise deployments, allowing companies to choose the best option for... Read more about Odigo

DojoMojo is an innovative SMS marketing software designed to help businesses engage with their customers through targeted text messaging campaigns. Featuring an easy-to-use interface, DojoMojo enables users to create, schedule, and automate SMS campaigns that reach customers directly on their mobile devices. The software offers robust segmentation tools, allowing for personalized messaging based o... Read more about DojoMojo

Gupshup is an SMS marketing software that allows businesses to engage their customers through personalized and targeted text message campaigns. The platform enables businesses to send bulk SMS messages, manage contacts, and schedule messages for optimal delivery times. Gupshup offers advanced segmentation tools, allowing businesses to tailor their messages to specific customer groups based on pref... Read more about Gupshup

Pexip Engage is a sophisticated scheduling software designed to simplify the process of booking and managing virtual meetings, consultations, and appointments. It is an ideal solution for businesses, healthcare providers, and professionals who need to organize client-facing interactions in a seamless and efficient manner. With Pexip Engage, users can create customizable scheduling pages, allowing ... Read more about Pexip Engage

Nuacem AI is a conversational AI platform that leverages cutting-edge machine learning and natural language processing (NLP) technologies to power intelligent virtual assistants and chatbots. The software is designed to automate customer interactions, streamline communication processes, and provide personalized experiences across multiple channels, such as websites, mobile apps, and social media p... Read more about Nuacem AI

Small Business WiFi is a customer loyalty software designed specifically for small businesses looking to enhance customer engagement and retention through their WiFi network. By offering free WiFi to customers in exchange for a sign-up or engagement, businesses can create a valuable database of customer information and gain insights into customer behavior. The platform allows businesses to customi... Read more about Small Business WiFi

ZAIDYN is an innovative customer engagement software that helps businesses build meaningful relationships with their customers and increase customer satisfaction. The platform uses advanced AI and machine learning to provide personalized interactions, tailored recommendations, and proactive customer support. ZAIDYN offers features like real-time chat, email automation, and customer feedback analys... Read more about ZAIDYN

Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales processes. The software excels in contact management, helping teams organize and track their customer relationships efficien... Read more about Efficy CRM

Optimove is a sophisticated first customer-led marketing software focused on personalizing and optimizing marketing campaigns. Its standout feature is the use of advanced analytics and machine learning to segment customers into micro-segments, allowing highly targeted and relevant marketing messages. Optimove excels in automating a wide range of marketing actions across various channels, including... Read more about Optimove

Iterable is a cutting-edge marketing automation platform designed to optimize customer engagement through multiple channels. It stands out with its user-friendly interface, making it easy for marketers to create complex, data-driven campaigns. Key features include advanced segmentation, which allows personalized targeting based on user behavior and preferences, and multichannel messaging capabilit... Read more about Iterable

ClearSlide is a powerful sales content management software designed to empower sales teams with the tools they need to enhance customer engagement and drive revenue. The platform organizes and delivers presentations, tracks customer interactions, and analyzes content performance, making it easier for sales representatives to access relevant materials. Users can upload and share various types of co... Read more about ClearSlide

Mention Me is an innovative customer loyalty software designed to enhance brand loyalty and customer retention. This platform empowers businesses to create referral programs that encourage satisfied customers to share their positive experiences with friends and family. By offering rewards for referrals, businesses can tap into their existing customer base to attract new clients, effectively reduci... Read more about Mention Me

Bigtincan Engagement Hub is an advanced sales enablement software designed to help sales teams improve their productivity and effectiveness. This platform offers a userfriendly interface that enables users to access content, training materials, and sales tools seamlessly. Bigtincan supports features for content management, allowing sales professionals to organize and share resources with ease. The... Read more about Bigtincan Engagement Hub

Lob is an innovative campaign management software designed to help businesses create, execute, and optimize marketing campaigns with ease and precision. It offers a comprehensive platform for managing multi-channel campaigns, including email, direct mail, and digital advertising, ensuring cohesive and effective marketing strategies. Lob features intuitive campaign planning tools, automated workflo... Read more about Lob

Zenvia Conversion is a customer communications management software that enables businesses to optimize and automate interactions with customers across various channels. The platform supports multiple communication channels, including SMS, email, WhatsApp, and voice, allowing businesses to engage customers in real-time through their preferred medium. Zenvia Conversion’s intuitive interface makes ... Read more about Zenvia Conversion

Totango is a customer success platform designed to help businesses optimize customer interactions and drive growth. It offers features for tracking customer health scores, indicating how satisfied and engaged customers are with a product or service. Totango enables the segmentation of customers based on various criteria, aiding in personalized outreach and support. It also facilitates automated co... Read more about Totango

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, cateri... Read more about SurveySparrow

Text Request is a comprehensive SMS messaging platform designed to streamline and enhance business communications. It enables organizations to send and receive text messages efficiently, using their existing business phone numbers. This feature enables direct and immediate communication with customers, clients, or team members, without the need for additional hardware or phone numbers. Text Reques... Read more about Text Request

EZ Texting is a dynamic software solution focused on simplifying text message marketing for businesses. It's renowned for its ease of use, making it accessible to all, regardless of technical expertise. With EZ Texting, businesses can send bulk SMS to connect with a wider audience efficiently. The platform offers unique features like customizable templates, which save time and maintain brand consi... Read more about EZ Texting

The Comarch Loyalty Marketing Platform is a versatile solution designed to help businesses build and manage customer loyalty programs. This platform enables companies across industries, including retail, hospitality, and telecommunications, to create personalized loyalty experiences that drive customer engagement and retention. The Comarch Loyalty Marketing Platform offers tools for managing loyal... Read more about Comarch Loyalty Marketing Platform