Best Telephony Software for Small Businesses (Free & Paid)

Voice Cloud HD is a cloud-based telephony software solution that enables businesses to manage their communication systems more effectively. The platform provides VoIP (Voice over Internet Protocol) services, allowing users to make high-quality voice and video calls over the internet. Voice Cloud HD supports features such as call forwarding, voicemail, conference calling, and call recording, making... Read more about Voice Cloud HD

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collaborate effectively from anywhere. VirtualPBX integrates with customer relationship management (CRM) systems, enabling busin... Read more about VirtualPBX

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

CDC Telephony Software is a robust solution designed to enhance communication efficiency within organizations. By integrating traditional phone systems with advanced digital capabilities, this software allows businesses to streamline their telephony operations. With features such as call routing, voicemail management, and detailed analytics, CDC Telephony Software improves overall communication fl... Read more about CDC Telephony Software

Unified Communications as a Service (UCaaS) is a comprehensive telephony software designed to enhance communication and collaboration within organizations. With its cloudbased platform, UCaaS enables users to access various communication tools, including voice calling, video conferencing, messaging, and file sharing, from a single interface. The software supports integration with existing business... Read more about Unified Communications as a Service (UCaaS)

Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media, and chat. The software boasts an intuitive user interface, making it easy for agents to navigate and handle customer que... Read more about Ameyo

Voicent Predictive Dialer is a powerful call center software designed to increase the efficiency of outbound calling campaigns by automating the dialing process. The software uses predictive algorithms to dial multiple phone numbers simultaneously, connecting agents only when a live person answers. This minimizes idle time for agents and maximizes the number of conversations they can have during a... Read more about Voicent Predictive Dialer

Ameyo Engage is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a robust suite of tools that manage inbound and outbound calls, automate call routing, and provide real-time analytics to monitor performance. Ameyo Engage’s intuitive interface allows agents to handle calls seamlessly, access customer information in... Read more about Ameyo Engage

Kaleyra is an advanced SMS marketing software that helps businesses connect with their customers through effective mobile messaging campaigns. This platform provides comprehensive tools for creating, sending, and tracking SMS campaigns, enabling organizations to engage their audience effectively. Users can segment their customer lists based on various criteria, ensuring that messages are targeted ... Read more about Kaleyra

Yeastar Cloud PBX is a robust Cloud PBX Software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of telephony features, including voice calling, video conferencing, and messaging, all managed through a user-friendly interface. Yeastar Cloud PBX allows organizations to set up a virtual phone system with advanced functiona... Read more about Yeastar Cloud PBX

PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to increase productivity in outbound call centers and among sales teams. Its primary feature is the ability to dial numbers rapidly, reducing the time sales reps spend waiting for calls to connect or dealing with busy signals and voicemails. PhoneBurner also offers functionalities like voicemail drop, email follow-u... Read more about PhoneBurner

Dixa is a customer service platform that streamlines support across multiple channels. It allows businesses to manage phone, email, chat, and messaging in one unified interface. Key features include a smart routing system to direct queries to the right agent and real-time performance metrics. Dixa's interface is user-friendly, focusing on efficiency. It offers integrations with CRM systems, enhanc... Read more about Dixa

Nvoip is an advanced VoIP Software designed to help businesses streamline their communication processes, enhance collaboration, and reduce costs through efficient voice over IP solutions. This comprehensive platform offers a wide range of features, including call management, conferencing, messaging, virtual phone systems, and detailed reporting, ensuring that all aspects of voice communication are... Read more about Nvoip

VykeMobile is an advanced telephony software designed to help businesses enhance their communication capabilities through VoIP services. This comprehensive platform offers a suite of tools that facilitate voice calls, messaging, and conference calls, ensuring organizations can maintain effective communication with their teams and customers. VykeMobile’s user-friendly interface allows users to ma... Read more about VykeMobile

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

4PSA VoipNow is a powerful telephony software designed to provide businesses with advanced voice communication solutions. The platform offers features for VoIP calling, call management, and unified communication, enabling organizations to enhance their communication capabilities. With its user-friendly interface, users can easily manage call routing, voicemail, and conferencing features, ensuring ... Read more about 4PSA VoipNow

SendHub is a versatile telephony software designed to enhance communication for businesses of all sizes. With its cloud-based platform, SendHub provides users with a range of features, including voice calling, text messaging, and voicemail services, all accessible from any device with internet connectivity. The software supports team collaboration through group messaging and call forwarding, ensur... Read more about SendHub

LoopUp is a featurerich web conferencing software that enables organizations to conduct seamless virtual meetings and presentations. With its userfriendly interface, LoopUp allows users to join meetings quickly and efficiently without complicated downloads or technical setups. The platform offers highdefinition audio and video quality, ensuring clear communication between participants, regardless ... Read more about LoopUp

Telnyx Suite is a powerful SMS marketing software designed to help businesses connect with their customers through effective messaging campaigns. This platform provides tools for creating and managing SMS campaigns, enabling users to send promotional messages, alerts, and updates directly to their audience. Telnyx Suite's user-friendly interface allows for easy message customization and scheduling... Read more about Telnyx Suite

CircleLoop is a cutting-edge business phone systems software designed to enhance communication and collaboration within organizations of all sizes. Offering a comprehensive suite of VoIP solutions, CircleLoop enables businesses to manage calls, messages, and virtual meetings with exceptional clarity and reliability. Key features include call routing, auto-attendants, voicemail-to-email, and detail... Read more about CircleLoop

InfoCision is a Call Center Software designed to streamline customer interactions and enhance support team productivity. The platform offers tools for call management, routing, and tracking, ensuring that customer inquiries are handled efficiently and promptly. InfoCision integrates with CRM systems to provide agents with relevant customer information in real-time, helping them resolve issues fast... Read more about InfoCision

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving businesses insights into which channels are driving the most engagement. Ringostat integrates with CRM systems, allowing b... Read more about Ringostat

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, ... Read more about Natterbox