Best Telephony Software for Small Businesses (Free & Paid)

VRS is an advanced telephony software designed to streamline communication and enhance collaboration within organizations. This versatile platform supports a wide range of communication methods, including voice calls, video conferencing, and instant messaging, providing users with the tools they need to connect seamlessly. VRS offers features such as call recording, voicemail transcription, and re... Read more about VRS

Talkroute is a versatile business phone systems software designed to enhance communication and collaboration within organizations. This platform provides a comprehensive suite of tools for managing phone calls, texts, and voicemails, ensuring that businesses can stay connected with their customers and teams. With features like virtual phone numbers, call forwarding, and automated greetings, Talkro... Read more about Talkroute

Optus Loop is a comprehensive telephony software solution designed to enhance communication for businesses of all sizes. This platform provides a robust set of features, including voice calling, conferencing, and messaging, all integrated into a single user-friendly interface. Optus Loop allows users to make high-quality voice calls over the internet, significantly reducing costs associated with t... Read more about Optus Loop

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

YouMail is a comprehensive telephony software solution designed to help businesses manage their phone systems with ease. The platform offers features such as voicemail management, call forwarding, auto-attendant, and call screening, ensuring that businesses can provide a professional and efficient communication experience for both customers and employees. With YouMail, businesses can set up person... Read more about YouMail

eVoice is a cloud-based business phone systems software that provides a comprehensive solution for managing business communications. It offers a range of features designed to improve productivity, collaboration, and customer service. eVoice allows businesses to have a professional phone system without the need for costly hardware or infrastructure. With features like automated attendants, voicemai... Read more about eVoice

Dastia is a robust call tracking software that enables businesses to monitor and analyze phone calls to optimize marketing strategies and improve customer service. With its advanced call tracking features, Dastia allows businesses to track the source of incoming calls, whether they originate from ads, websites, social media, or other marketing channels. The software provides detailed call analytic... Read more about Dastia

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

InGenius is a robust customer service software designed to enhance communication between businesses and customers. It integrates seamlessly with existing CRM systems, allowing customer service teams to manage interactions through phone, email, and chat more efficiently. InGenius provides features like click-to-call, automated logging, and screen pop-ups to improve productivity and reduce response ... Read more about InGenius

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, chat, and social media interactions. The software provides real-time analytics and reporting tools that help businesses m... Read more about Nextiva Contact Center

Bria is a versatile call center software designed to optimize communication for customer service teams and call centers. This platform offers a range of features that enhance call management, such as automatic call distribution, call recording, and real-time reporting. With its intuitive interface, Bria enables agents to manage calls efficiently and provide exceptional customer service. The softwa... Read more about Bria

CM.com Communications Platform is a robust SMS marketing software solution designed to help businesses connect with their customers effectively through mobile messaging. This platform enables businesses to engage with their audience via SMS, email, voice, and other messaging channels, ensuring a comprehensive communication strategy. CM.com offers tools for creating and automating personalized mark... Read more about CM.com Communications Platform

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Phone.com is a versatile VoIP (Voice over Internet Protocol) Software designed to provide reliable and feature-rich communication solutions for businesses of all sizes. Featuring an intuitive platform, Phone.com allows users to make and receive calls over the internet, reducing traditional telephony costs and enhancing flexibility. The software includes robust tools such as call forwarding, voicem... Read more about Phone.com

Intermedia Unite is an integrated cloud-based communication platform designed to enhance business connectivity and collaboration. It uniquely combines phone system capabilities, video conferencing, screen sharing, and file management in one comprehensive suite. The platform's phone system offers enterprise-grade telephony features like auto-attendants, call routing, and voicemail. Its video confer... Read more about Intermedia Unite

Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering flexibility and scalability for businesses of all sizes. With features such as call routing, voicemail, and conferencing, Asterisk enhances communication and collaboration among team ... Read more about Asterisk

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effective call management. TalkDesk also offers real-time reporting and analytics, aiding in performance tracking. It supports ... Read more about Talkdesk

Euphoria Telecom is a comprehensive telephony software solution designed to provide businesses with advanced communication tools that streamline both internal and external communications. The platform offers a robust VoIP (Voice over Internet Protocol) system that supports high-quality voice calls, enabling businesses to reduce costs associated with traditional telephony. Euphoria Telecom includes... Read more about Euphoria Telecom

Sideline is a powerful business phone systems software designed to provide businesses with a second phone number for work, allowing them to separate personal and professional calls. The platform offers a wide range of features, including call forwarding, voicemail, text messaging, and team calling, ensuring that businesses can manage customer communication more effectively. Sideline’s mobile app... Read more about Sideline

Cordless is a telephony software solution designed to simplify and enhance communication for businesses of all sizes. The platform provides a cloud-based phone system that allows companies to make and receive calls over the internet, eliminating the need for traditional landline systems. Cordless supports features such as call forwarding, voicemail, automated attendants, and conference calling, of... Read more about Cordless

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Conference Call is a collaboration software that enables seamless communication between teams, whether they are in the office or working remotely. It offers audio, video, and web conferencing features, allowing users to host meetings, share screens, and collaborate in real-time. The software supports large-scale meetings and provides features like call recording, scheduling, and integration with o... Read more about Conference Call

Bandwidth is an innovative telephony software solution designed to help businesses enhance their communication capabilities. This powerful platform offers a range of features for voice, messaging, and emergency services, enabling organizations to streamline their communication processes and improve customer interactions. With Bandwidth, users can easily integrate voice calling and messaging functi... Read more about Bandwidth