Best Telephony Software for Small Businesses (Free & Paid)

Jet Interactive is a comprehensive business phone systems software designed to enhance communication and collaboration within organizations. This powerful platform provides essential tools for managing calls, voicemails, and messaging seamlessly. With its user-friendly interface, employees can easily access their communication tools, monitor call activity, and manage contacts in real time. Jet Int... Read more about Jet Interactive

Solgari is an innovative call center software designed to enhance communication and customer engagement for businesses. This comprehensive platform provides tools for managing inbound and outbound calls, video conferencing, and messaging effectively. With features like real-time analytics, automated reporting, and seamless integration with CRM systems, Solgari enhances operational efficiency and v... Read more about Solgari

XCALLY is a powerful call center software designed to enhance customer service and streamline operations for contact centers. This platform offers comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and optimizing agent productivity. With its intuitive interface, XCALLY allows supervisors to monitor real-time call data, manage queues, and assign agents to spe... Read more about XCALLY

LANtelligence is an advanced call center software designed to optimize communication and enhance customer service for organizations. This platform provides essential tools for managing inbound and outbound calls, tracking customer interactions, and analyzing performance metrics. With features such as automatic call distribution, interactive voice response (IVR), and real-time reporting, LANtellige... Read more about LANtelligence

Ninja Number is a cutting-edge telephony software solution designed to streamline communication for businesses by providing virtual phone numbers and advanced call management features. This platform enables users to set up dedicated phone numbers that can be routed to any device, allowing for seamless communication with clients and customers from anywhere. With features like call forwarding, voice... Read more about Ninja Number

4Voice is an advanced Call Center Software designed to streamline and optimize the operations of call centers and customer support teams. It offers a comprehensive platform for managing inbound and outbound calls, tracking performance metrics, and enhancing customer interactions, ensuring efficient and organized call center operations. 4Voice features intuitive tools for call routing and queuing, ... Read more about 4Voice

Crown Centrex is a comprehensive telephony software solution designed to help businesses manage their communication systems more effectively. Ideal for small to mid-sized businesses, Crown Centrex provides a cloud-based platform that enables voice communication, video conferencing, and voicemail services all in one place. The software offers features such as call forwarding, virtual receptionists,... Read more about Crown Centrex

HERO Hosted PBX is a robust telephony software solution designed to streamline communication for businesses of all sizes. This cloud-based platform allows organizations to manage their phone systems efficiently, enabling features such as call forwarding, voicemail, and conferencing. With its user-friendly interface, employees can easily access communication tools, enhancing collaboration across te... Read more about HERO Hosted PBX

Blueface Hosted PBX is a cloud-based Telephony Software that provides businesses with a flexible and scalable phone system. It offers a range of advanced features like call routing, voicemail, call forwarding, and interactive voice response (IVR), allowing businesses to manage their phone communications effectively. The software is ideal for businesses of all sizes, offering the ability to handle ... Read more about Blueface Hosted PBX

CALLN is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer support operations. It offers a wide range of features including automatic call distribution, interactive voice response (IVR), call monitoring, and performance analytics, ensuring that customer inquiries are handled promptly and professionally. The intuitive dashboard allows supervisors ... Read more about CALLN

Inclarity is an advanced telephony software solution designed to enhance communication capabilities for businesses. This platform provides a comprehensive suite of features, including voice over IP (VoIP), call routing, and conferencing, making it ideal for organizations looking to improve their communication processes. Inclarity enables users to manage inbound and outbound calls effectively, ensu... Read more about Inclarity

VoIPstudio is a cutting-edge call center software designed to enhance communication for businesses of all sizes. Offering a range of features, including voice calling, video conferencing, and instant messaging, it provides a unified platform for all communication needs. The software allows users to manage calls efficiently with advanced routing options, ensuring that customers reach the right agen... Read more about VoIPstudio

SnapCall is a customer engagement software that enables businesses to connect with customers through voice and video calls directly from websites and apps, enhancing real-time communication. Designed to improve customer service, SnapCall allows agents to provide immediate assistance without redirecting customers to external platforms, improving the user experience. SnapCall’s analytics tools off... Read more about SnapCall

Voicespin is an advanced call center software designed to enhance customer support and streamline communication for organizations. This platform provides comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and improving agent productivity. With Voicespin, users can implement features such as call routing, IVR systems, and call recording, ensuring efficient cu... Read more about Voicespin

Groundwire is a telephony software that enhances business communication through Voice over IP (VoIP) technology, enabling companies to manage calls, voicemail, and conferencing in a single platform. This software provides a range of features such as call routing, automated attendants, and call analytics, making it easier for businesses to manage high call volumes and deliver quality customer servi... Read more about Groundwire

Myfone is an advanced telephony software solution that simplifies communication for businesses by offering cloud-based voice services. With features like call routing, voicemail, and call forwarding, Myfone ensures that teams are always connected and can efficiently manage inbound and outbound calls. The software supports integration with existing business tools, such as CRM systems, making it eas... Read more about Myfone

Emitrr is an innovative conversational AI platform designed to enhance customer interaction through automated messaging and chat solutions. This software provides businesses with tools to create intelligent chatbots capable of handling customer inquiries, providing support, and engaging users in meaningful conversations. Emitrr utilizes natural language processing (NLP) to understand customer quer... Read more about Emitrr

3C Plus is an innovative call center software designed to enhance customer service operations by offering a suite of tools for managing inbound and outbound calls, customer interactions, and agent performance. This platform supports multiple communication channels, including voice, email, chat, and social media, ensuring seamless and efficient customer support. 3C Plus comes with advanced features... Read more about 3C Plus

Dialics is a sophisticated Interactive Voice Response (IVR) software that enables businesses to automate customer interactions and provide a more efficient customer service experience. By using a voice-driven system, Dialics allows customers to interact with a business's phone system via voice commands or keypad inputs, streamlining common processes such as account inquiries, order status updates,... Read more about Dialics

VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allowing for quality assurance. Real-time reporting provides valuable insights. Customizable call routing ensures effective ... Read more about VICIdial

DialedIn is a comprehensive call center software solution designed to optimize customer interactions and streamline operations. It offers a variety of features including predictive dialing, which enhances agent productivity by reducing wait times between calls. The platform also includes interactive voice response (IVR) systems, facilitating automated customer service and call routing. Real-time m... Read more about DialedIn by ChaseData

Aloware is a contact center solution designed for sales and support teams. It offers cloud-based call and text capabilities, enabling efficient communication with customers. Key features include an auto-dialer for streamlined outreach, call tracking for performance analysis, and integration with popular CRM systems for seamless data management. Aloware supports multi-channel communication, includi... Read more about Aloware

Free Call is a user-friendly telephony software designed to enhance communication for businesses of all sizes. With its intuitive interface, Free Call enables users to make high-quality voice and video calls over the internet, reducing communication costs significantly. The software offers features such as call recording, voicemail, and call forwarding, ensuring that users never miss important com... Read more about Free Call

WeKall is an advanced telephony software solution designed to enhance communication capabilities for businesses. This platform allows companies to manage their phone systems more efficiently, offering a range of features such as call forwarding, voicemail, call recording, and automated responses. WeKall supports both VoIP and traditional phone lines, ensuring seamless communication across various ... Read more about WeKall

DID Logic is an advanced telephony software that provides businesses with robust communication solutions for managing inbound and outbound calls. The platform offers features such as virtual phone numbers, call forwarding, and automated attendant services, enhancing customer engagement and support. DID Logic enables users to manage multiple lines and extensions through an intuitive web interface, ... Read more about DID Logic