Best Managed Service Providers (MSP) Software for Small Businesses (Free & Paid)

NinjaOne is an effective patch management software designed to simplify and automate the process of keeping systems updated and secure. With its user-friendly interface, IT administrators can easily manage patches for various operating systems and applications across their networks. The software automates the identification of missing patches and allows for scheduled deployments, ensuring that dev... Read more about NinjaOne

SuperOps.ai is an IT management software powered by artificial intelligence, designed to simplify and automate IT operations for managed service providers (MSPs) and IT teams. The platform offers tools for proactive monitoring, incident management, remote support, and automation, helping businesses reduce downtime and improve service delivery. SuperOps.ai integrates with existing IT systems and wo... Read more about SuperOps

ManageEngine Endpoint Central is a comprehensive endpoint management solution designed to simplify IT operations. This software offers a unified approach to managing servers, laptops, desktops, smartphones, and tablets, both in-office and remote. Key features include automated patch management, ensuring systems are up-to-date and secure against vulnerabilities. It also provides software deployment... Read more about ManageEngine Endpoint Central MSP

Kaseya VSA is a powerful Remote Monitoring and Management (RMM) solution. The platform caters to the needs of IT professionals and service providers. This comprehensive platform empowers users to efficiently manage and monitor distributed IT environments from a centralized interface. Kaseya VSA streamlines tasks through automation, offering a range of features including patch management, endpoint ... Read more about Kaseya VSA

IBM Content Manager is a comprehensive document management software solution that allows businesses to capture, store, manage, and secure content across the enterprise. It helps organizations maintain control over their digital assets by providing centralized storage for documents, images, videos, and other business-critical files. IBM Content Manager features advanced search and indexing capabili... Read more about IBM Content Manager

TubeTarget is a specialized pay-per-click (PPC) software designed to optimize digital advertising campaigns, particularly on video platforms like YouTube. This software offers advanced targeting and bidding features that allow advertisers to reach their ideal audience with precision, improving ad performance and ROI. TubeTarget helps businesses create and manage YouTube PPC campaigns by providing ... Read more about Worry-Free Services Suites

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management

Zoho Assist helps Managed Service Providers deliver secure and efficient remote support. With unattended access, bulk deployment, and instant connectivity, MSPs can manage multiple client systems from one platform. It reduces downtime, simplifies troubleshooting, and ensures clients receive quick, professional support while maintaining enterprise-grade security and compliance across all sessions. Read more about Zoho Assist

Sophos Firewall is a robust security software designed to protect networks from cyber threats. It's user-friendly, offering a clear interface that simplifies complex security settings. With advanced threat protection, it effectively blocks malware, ransomware, and hacking attempts. Notably, its Deep Packet Inspection ensures a thorough check of incoming and outgoing data for hidden dangers. Sophos... Read more about Sophos Firewall

Neustar UltraDNS is a managed service provider (MSP) software that offers enterprise-grade domain name system (DNS) management, ensuring reliable and secure internet connectivity for businesses. The platform provides DNS resolution services that are fast, scalable, and resilient against cyberattacks such as distributed denial-of-service (DDoS). Neustar UltraDNS ensures that businesses’ websites,... Read more about Neustar UltraDNS

Acronis Cyber Backup is a comprehensive and user-friendly backup solution that ensures the protection of critical business data. Designed for both personal and enterprise use, it offers fast, secure, and reliable backup capabilities. Acronis allows users to back up their data, applications, and entire systems with minimal disruption to daily operations. With its advanced encryption, data recovery ... Read more about Acronis Cyber Backup

Acronis Cyber Protect Cloud is an advanced cybersecurity solution that goes beyond traditional antivirus measures. Tailored for both individuals and businesses, it combines cutting-edge protection with user-friendly features. This robust software shields against malware, ransomware, and other cyber threats, ensuring the safety of sensitive data. With an intuitive interface, users can easily manage... Read more about Acronis Cyber Protect Cloud

Quantum Force is an advanced firewall software designed to protect businesses from a wide range of cyber threats by securing networks, systems, and applications. Offering cutting-edge technology, Quantum Force provides both perimeter and internal network security, helping businesses detect and block malicious activity before it can cause harm. The software leverages state-of-the-art threat intelli... Read more about Quantum Force

LogMeIn Central is a powerful remote monitoring and management (RMM) software that enables IT professionals to manage and support remote devices effectively. Designed for businesses of all sizes, this platform allows users to access and control computers from anywhere, providing essential tools for troubleshooting, maintenance, and support. With features like remote desktop access, file transfer, ... Read more about LogMeIn Central

GoTo Resolve is an innovative remote support software designed to enhance customer support and IT service management by enabling seamless remote assistance. This platform allows support teams to troubleshoot issues, provide guidance, and resolve problems for users from virtually anywhere, improving efficiency and customer satisfaction. With GoTo Resolve, users can initiate remote sessions with jus... Read more about GoTo Resolve

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Barracuda RMM is a powerful managed service provider (MSP) software designed to streamline IT management and enhance service delivery for MSPs. This platform offers a comprehensive suite of tools for monitoring networks, managing endpoints, and automating routine tasks, enabling MSPs to deliver efficient and proactive support to their clients. With its user-friendly interface, Barracuda RMM allows... Read more about Barracuda RMM

OpenText Business Network Cloud Enterprise is a powerful Managed Service Provider (MSP) software designed to streamline and optimize business network operations for enterprises. It offers a comprehensive suite of tools for managing network infrastructure, monitoring performance, and ensuring seamless connectivity across various business applications and services. OpenText Business Network Cloud En... Read more about OpenText Business Network Cloud Enterprise

ManageEngine OpManager is an integrated network management software designed for robust and efficient network monitoring. It provides real-time visibility and control over your network infrastructure, including routers, switches, firewalls, and servers. Key features include network performance monitoring, bandwidth analysis, and fault management. OpManager's intuitive dashboard displays critical n... Read more about ManageEngine OpManager

ManageEngine EventLog Analyzer is an advanced log management and security information solution designed to help organizations manage their network infrastructure more effectively. This software offers real-time log collection, analysis, and archiving, enabling efficient network security management, internal threat detection, and compliance reporting. Its capability to handle large volumes of log d... Read more about ManageEngine EventLog Analyzer

ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP

ManageEngine OpManager MSP is a powerful IT management software designed specifically for managed service providers (MSPs), enabling them to monitor and manage clients’ IT infrastructure efficiently. The platform offers tools for network monitoring, server management, and application performance tracking, ensuring MSPs can provide high-quality service to clients. With OpManager MSP, technicians ... Read more about ManageEngine OpManager MSP

ManageEngine PAM360 is a comprehensive Managed Service Provider (MSP) software solution that helps organizations manage and secure privileged access to critical systems and sensitive data. The platform provides robust tools for managing privileged accounts, monitoring user activities, and enforcing security policies. PAM360 helps MSPs maintain the security and compliance of their clients' IT envir... Read more about ManageEngine PAM360

ManageEngine Password Manager Pro is an enterprise-grade password management solution designed for Managed Service Providers (MSPs) to securely manage privileged passwords and access controls. The software allows MSPs to centralize password management for IT teams, reducing the risk of unauthorized access to sensitive systems and applications. Password Manager Pro uses industry-standard encryption... Read more about ManageEngine Password Manager Pro

ManageEngine Key Manager Plus is a powerful key management software that allows businesses to securely manage cryptographic keys, passwords, and certificates across their enterprise. With cybersecurity becoming a growing concern, ensuring the safety and integrity of sensitive data is critical. Key Manager Plus provides businesses with a centralized platform to manage the lifecycle of encryption ke... Read more about ManageEngine Key Manager Plus

Kaseya VSA is a powerful Remote Monitoring and Management (RMM) solution. The platform caters to the needs of IT professionals and service providers. This comprehensive platform empowers users to efficiently manage and monitor distributed IT environments from a centralized interface. Kaseya VSA streamlines tasks through automation, offering a range of features including patch management, endpoint ... Read more about Kaseya VSA

Kaseya BMS is a superb professional service automation software specifically tailored for IT service providers. Its primary strength lies in streamlining complex business processes, making it easier to manage projects, track time, and handle billing efficiently. The software integrates effortlessly with a range of IT tools, allowing for seamless workflow management. Kaseya BMS's user-friendly inte... Read more about Kaseya BMS

Unitrends MSP is a comprehensive managed service provider (MSP) software solution designed to support IT service providers in monitoring, managing, and protecting client environments. It offers a suite of tools for data backup, disaster recovery, and cybersecurity, ensuring clients’ critical data is secure and easily recoverable in case of an incident. With its centralized dashboard, Unitrends M... Read more about Unitrends MSP