Best Managed Service Providers (MSP) Software for Small Businesses (Free & Paid)

Managed Service Provider (MSP) software is designed to help small businesses offer and manage IT services for their clients. It includes tools for remote monitoring, ticketing systems, and service automation. MSP software enables businesses to manage multiple clients from a single platform, ensuring consistent and reliable service delivery. Features often include asset management, network monitoring, and cybersecurity tools to protect client data. For small businesses, MSP software simplifies the management of IT infrastructure, reduces downtime, and enhances service quality. It also provides detailed reporting and analytics, allowing businesses to track performance and identify areas for improvement. Additionally, MSP software can automate routine tasks, freeing up time for more strategic activities. By leveraging MSP software, small businesses can expand their service offerings, improve client satisfaction, and grow their IT service business efficiently. Here are some MSP Software products included in the category to choose from:

Last Updated: October 01, 2025

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List of Top Managed Service Providers (MSP) Software for Small Businesses

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IT Infrastructure Monitoring for your Enterprise Business

Opsview is a comprehensive IT monitoring platform designed to be your digital watchdog, ensuring the seamless performance of your infrastructure. It acts like a reliable assistant, simplifying the complex task of overseeing and optimizing your digital systems. With a user-friendly interface, Opsview makes monitoring easy, catering to users with varying levels of technical expertise. It supports va... Read more about Opsview

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Smarter Mobile Device Management

Miradore is a versatile and efficient Mobile Device Management (MDM) software ideal for businesses seeking to manage a variety of devices like smartphones, tablets, and laptops across Android, iOS, Windows, and macOS platforms. Its standout feature is the balance it strikes between robust security and user-friendliness. Miradore enables effortless deployment, configuration, and security of devices... Read more about Miradore

Free Trial

14 Days

Pricing Type

$2.30 Per month

Location

Finland

Healthcare Compliance Software is a specialized compliance management solution designed to help healthcare organizations adhere to industry regulations and standards. This platform provides tools for policy management, training tracking, and audit preparation, ensuring that organizations maintain compliance and mitigate risks. With its user-friendly interface, administrators can easily create and ... Read more about Healthcare Compliance Software

Free Trial

NA

Pricing Type

$299 Per month

Location

United States

Remote monitoring & management that works for you

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote ac... Read more about Pulseway

Free Trial

Available

Pricing Type

$44 Per month

Location

Ireland

Dotcom-Monitor is a powerful website monitoring software that helps businesses ensure their online presence remains reliable and efficient. The software continuously monitors website performance, uptime, and response times, alerting users to potential issues before they impact customers. With comprehensive reporting tools, businesses can analyze traffic patterns, track performance metrics, and ide... Read more about Dotcom-Monitor

Free Trial

Available

Pricing Type

$19.95 Per month

Location

United States

SOS Online Backup is a robust MSP (Managed Service Provider) software designed to provide secure data backup solutions for businesses. This platform offers tools for managing backups, restoring data, and monitoring backup performance, ensuring that organizations can protect their critical data effectively. With its user-friendly interface, MSPs can easily configure backup settings, schedule backup... Read more about SOS Online Backup

Free Trial

Available

Pricing Type

$24 Per feautre

Location

United States

SafeDNS is a robust MSP (Managed Service Provider) software tailored for IT service providers who prioritize network security and content filtering. This platform enables MSPs to offer advanced web filtering and cybersecurity services to clients, protecting networks from harmful websites and potential threats. SafeDNS includes features for setting internet usage policies, blocking unsafe content, ... Read more about SafeDNS

Free Trial

Available

Pricing Type

$13.5 Per user

Location

United States

Monitor any network and IT infrastructure

Domotz is a versatile network monitoring and management software tailored for both small businesses and large enterprises. Its standout feature is the ability to remotely monitor and manage devices across multiple networks from a single dashboard, streamlining network operations. Domotz shines in its proactive alerts system, notifying administrators of network issues before they escalate. It suppo... Read more about Domotz

Free Trial

Available

Pricing Type

$100 Per month

Location

United States

Miradore Management Suite is a comprehensive IT management software designed to simplify device and software management for businesses of all sizes. With its cloud-based platform, organizations can efficiently manage endpoints, monitor software installations, and ensure compliance with licensing agreements. Miradore offers features such as remote access, automated inventory tracking, and security ... Read more about Miradore Management Suite

Free Trial

Available

Pricing Type

$4 Per feautre

Location

Finland

Simple Analytics is an intuitive web analytics software designed to help businesses track and analyze their website performance without compromising user privacy. This platform provides a comprehensive suite of tools that enable users to monitor key metrics, such as traffic, user engagement, and conversion rates, in real time. With Simple Analytics, organizations can easily access data on visitor ... Read more about Simple Analytics

Free Trial

Available

Pricing Type

Contact Vendor

Location

Netherlands

Infrastructure & Application Monitoring with Checkmk

checkmk is an excellent IT monitoring platform designed to simplify the task of overseeing and optimizing digital infrastructure. As a comprehensive solution, checkmk provides real-time insights into the performance of applications, servers, and networks. Its user-friendly interface allows easy navigation, making monitoring accessible to users with varying levels of technical expertise. checkmk su... Read more about Checkmk

Free Trial

Available

Pricing Type

$175 Per month

Location

Germany

Protective DNS & Content Filtering Solutions

DNSFilter is an innovative web content filtering and threat protection software designed to enhance internet safety and efficiency. Its core functionality lies in using AI-driven analysis to block access to malicious and unwanted websites in real-time, ensuring robust cybersecurity. A key feature of DNSFilter is its user-friendly dashboard, which provides detailed reports and analytics, allowing f... Read more about DNSFilter

Free Trial

14 Days

Pricing Type

$1.90 Per month

Location

United States

Discover, prioritize and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks.

Action1 is a cloud-based endpoint security and management software tailored for remote monitoring and management of corporate devices. Its primary feature is real-time endpoint visibility, allowing IT teams to monitor and manage devices anytime, anywhere. Action1 excels in automating IT tasks, such as software deployment and patch management, enhancing operational efficiency. The software ensures ... Read more about Action1

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troubleshoot issues, and perform system maintenance from any location. Supremo is lightweight and doesn’t require installation, ... Read more about Supremo Remote Desktop

Free Trial

Available

Pricing Type

$199 Per year

Location

Italy

Guardz is a comprehensive vulnerability scanner software designed to protect businesses from security threats by identifying weaknesses in their IT infrastructure. The platform scans networks, servers, applications, and devices to detect vulnerabilities such as unpatched software, misconfigurations, and security gaps. Guardz uses advanced scanning techniques to detect both known and unknown vulner... Read more about Guardz

Free Trial

Available

Pricing Type

$0 Per year

Location

Israel

Truly Powerful IT Documentation Software

IT Glue is a comprehensive IT documentation platform designed to supercharge your MSP (Managed Service Provider) operations. It acts as a centralized repository for storing critical information about your clients' networks, systems, and processes. With IT Glue, you can easily document passwords, configurations, and vendor relationships, ensuring that your team has quick and secure access to essent... Read more about IT Glue

Free Trial

NA

Pricing Type

$29 Per month

Location

Canada

Gotransverse is a powerful accounting software designed to streamline financial management for subscription-based businesses. This platform offers a comprehensive suite of tools for managing billing, invoicing, and revenue recognition efficiently. With its user-friendly interface, finance teams can automate routine tasks, track financial performance, and generate detailed reports in real time. Got... Read more about Gotransverse

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Sophie is a powerful IT management software designed to help businesses manage their IT infrastructure, monitor system performance, and ensure compliance with security protocols. The platform offers tools for asset tracking, network monitoring, and ticket management, allowing IT teams to resolve issues quickly and maintain operational efficiency. Sophie’s automation features enable businesses to... Read more about Sophie

Free Trial

NA

Pricing Type

$1 Per feautre

Location

United States

Dizzion is a leading Desktop as a Service (DaaS) software designed to help businesses deliver secure, cloud-based desktops to employees, enabling them to access their work from anywhere. The platform offers virtual desktops that provide employees with access to applications, data, and collaboration tools, all hosted in the cloud. Dizzion is ideal for businesses with remote workforces or companies ... Read more about Dizzion

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Fiabee is a versatile MSP Software designed to provide managed service providers with cloud-based solutions for file synchronization, backup, and remote management. It offers a comprehensive platform for securely storing, accessing, and sharing files across multiple devices and locations, ensuring that data is protected and readily available when needed. Fiabee features robust file syncing and sha... Read more about Fiabee

Free Trial

Available

Pricing Type

$39.99 Per user

Location

Spain

IT Management Platform for MSPs & Businesses

ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently organizes and prioritizes IT issues, ensuring prompt resolution. ITarian's remote monitoring and management capabilities all... Read more about ITarian

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Apple Mobile Device Management Solutions

Addigy is a cloud-based IT management platform specifically designed for Apple devices, offering a comprehensive solution for managing macOS, iOS, and iPadOS systems. Its standout feature is the seamless integration with the Apple ecosystem, enabling efficient deployment, monitoring, and maintenance of Apple devices in any environment. Addigy's real-time remote monitoring and management capabiliti... Read more about Addigy

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

United States

Automated Human Risk Management

usecure is an innovative software solution focused on human risk management designed to enhance cybersecurity awareness and behavior within organizations. Its key feature is personalized security awareness training, which tailors content to individual user risk profiles, making learning more effective. usecure excels in simulated phishing tests, enabling organizations to assess and reduce suscepti... Read more about usecure

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

United Kingdom

Effortlessly Automate and Secure All your Endpoints

Automox is a cloud-native cyber hygiene platform that streamlines the patching and configuration of devices across diverse environments. It stands out for its ability to automatically patch, configure, and maintain software across Windows, macOS, and Linux systems, ensuring consistency and security. Automox's centralized dashboard offers a clear view of all endpoints, making it easy to manage and ... Read more about Automox

Free Trial

15 Days

Pricing Type

$1.00 Per month

Location

United States

Flexiant Cloud Orchestrator is a specialized MSP (Managed Service Provider) software designed to streamline cloud management and enhance service delivery for organizations in the IT service sector. This powerful platform provides tools for automating cloud provisioning, managing resources, and delivering services to clients efficiently. With its user-friendly interface, MSPs can easily manage mult... Read more about Flexiant Cloud Orchestrator

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

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Frequently Asked Questions

MSP (Managed Service Provider) Software is a toolset that helps IT service providers monitor, manage, and support their clients’ IT infrastructure, including networks, servers, endpoints, cloud services, and security systems—remotely and efficiently.

Small businesses often rely on MSPs to handle IT services they can't manage in-house. MSP software enables service providers to deliver proactive maintenance, reduce downtime, improve cybersecurity, and ensure smooth IT operations without needing a full-time IT team.

Key features include remote monitoring and management (RMM), ticketing systems, patch management, automated alerts, endpoint protection, reporting tools, help desk functionality, and integrations with backup, security, or billing software.

Yes, some MSP platforms offer free plans with basic features like remote access, asset tracking, or limited monitoring—ideal for startups or small service providers testing the waters. However, paid plans often include essential features like automation, ticketing, and integrations.

Long-term, MSP Software boosts efficiency, reduces manual work, improves customer satisfaction, enables better service delivery, and helps grow a profitable, recurring revenue business.

Free MSP tools often include basic functionality like remote access or device monitoring but may lack advanced features, support, or integrations. Paid platforms offer robust automation, security modules, billing, reporting, and scalability necessary for growing businesses.