Best Managed Service Providers (MSP) Software for Small Businesses (Free & Paid)

ManageEngine Mobile Device Manager Plus MSP is a robust mobile device management (MDM) software designed for managed service providers (MSPs) to manage and secure mobile devices across client organizations. The platform offers a centralized solution for managing smartphones, tablets, and laptops, allowing businesses to remotely configure, monitor, and secure devices from a single interface. Manage... Read more about ManageEngine Mobile Device Manager Plus MSP

KACE is a robust IT management software solution that helps businesses streamline their IT operations, automate administrative tasks, and improve system security. Designed for organizations of all sizes, KACE enables IT teams to manage everything from software deployment and patch management to asset tracking and system monitoring. The software includes tools for managing devices, both on-premise ... Read more about KACE

Halcyon is a comprehensive managed services provider (MSP) software designed to help IT service providers manage and monitor their clients’ IT infrastructure efficiently. The platform offers a wide range of tools for remote monitoring, ticketing, patch management, and automation, ensuring that MSPs can deliver high-quality IT services while minimizing downtime. Halcyon’s centralized dashboard ... Read more about Halcyon

Heimdal XDR is a powerful Managed Service Provider (MSP) software designed to enhance cybersecurity management for service providers. This platform provides comprehensive tools for threat detection, incident response, and network monitoring, ensuring that MSPs can deliver robust security solutions to their clients. With features such as real-time threat intelligence, automated incident response, a... Read more about Heimdal XDR

Splashtop is a leading remote support software that allows IT professionals to access and troubleshoot computers and devices from anywhere, enhancing support efficiency and response times. With its user-friendly interface, Splashtop enables technicians to connect to remote systems seamlessly, providing real-time support and problem resolution. The software supports high-definition audio and video,... Read more about Splashtop

PRTG Enterprise Monitor is a comprehensive network monitoring software designed to help organizations monitor their entire IT infrastructure in real time. This platform provides tools for tracking network performance, analyzing bandwidth usage, and identifying potential issues before they escalate. With features such as customizable dashboards, alerts, and automated reporting, PRTG enables IT team... Read more about PRTG Enterprise Monitor

PRTG Hosted Monitor is a cloud-based version of the comprehensive network monitoring software designed to provide organizations with a scalable and flexible monitoring solution without the need for on-premise infrastructure. This platform allows businesses to monitor their IT systems, networks, and applications in real time from anywhere, ensuring that critical performance metrics are always acces... Read more about PRTG Hosted Monitor

Spiceworks MSP is a comprehensive managed service provider (MSP) software designed to streamline IT service management and enhance the efficiency of IT operations. This robust platform offers a range of features, including remote monitoring, ticketing systems, asset management, and customer relationship management (CRM), enabling MSPs to deliver high-quality services to their clients. Spiceworks M... Read more about Spiceworks MSP

NOLA is a customer relationship management (CRM) software that enables businesses to manage interactions, track leads, and improve client engagement. The platform’s contact management features allow users to store and organize customer information in a centralized database, making it easy to access client details, track communication history, and enhance service quality. NOLA’s lead management... Read more about NOLA

Kaseya BMS is a superb professional service automation software specifically tailored for IT service providers. Its primary strength lies in streamlining complex business processes, making it easier to manage projects, track time, and handle billing efficiently. The software integrates effortlessly with a range of IT tools, allowing for seamless workflow management. Kaseya BMS's user-friendly inte... Read more about Kaseya BMS

Unitrends MSP is a comprehensive managed service provider (MSP) software solution designed to support IT service providers in monitoring, managing, and protecting client environments. It offers a suite of tools for data backup, disaster recovery, and cybersecurity, ensuring clients’ critical data is secure and easily recoverable in case of an incident. With its centralized dashboard, Unitrends M... Read more about Unitrends MSP

Dark Web ID is a specialized managed service provider (MSP) software designed to monitor and protect organizations from potential security threats emerging from the dark web. By scanning the dark web for compromised credentials, sensitive data, and other vulnerabilities, Dark Web ID provides organizations with actionable insights to mitigate risks. The platform alerts users when their data is foun... Read more about Dark Web ID

Network Detective Pro is a powerful network monitoring software designed to provide businesses with comprehensive insights into their IT infrastructure. It offers real-time monitoring of network devices, servers, and applications, ensuring that potential issues are identified and addressed before they affect performance. With features like automated network audits, security vulnerability assessmen... Read more about Network Detective Pro

Datto RMM is a powerful remote monitoring and management (RMM) software designed to help IT service providers monitor, manage, and support their clients' IT environments efficiently. The platform offers comprehensive tools for endpoint management, device monitoring, and automated patch management, ensuring that businesses can maintain optimal system performance. Datto RMM allows users to access de... Read more about Datto RMM

myITprocess is an IT management software designed to assist managed service providers (MSPs) and IT departments in planning, managing, and optimizing IT infrastructure. This platform provides tools for creating and implementing IT roadmaps, tracking technology assets, and aligning IT strategies with business goals. myITprocess enables users to conduct risk assessments, document client environments... Read more about myITprocess

ConnectWise Cybersecurity Management is a robust IT service management (ITSM) solution designed specifically for enhancing cybersecurity across organizations. This software offers a suite of tools to identify, monitor, and mitigate cyber risks in real-time. With features like centralized threat intelligence, vulnerability scanning, and automated patch management, ConnectWise ensures that IT enviro... Read more about ConnectWise Cybersecurity Management

ConnectWise SIEM is a sophisticated IT management software designed to help organizations monitor, analyze, and respond to security threats in real time. This platform provides comprehensive tools for security information and event management (SIEM), ensuring that organizations can detect vulnerabilities and respond promptly to incidents. With ConnectWise SIEM, users can easily collect and analyze... Read more about ConnectWise SIEM

ConnectWise Automate is a comprehensive remote monitoring and management (RMM) tool designed to streamline IT operations. It excels in automating routine tasks, reducing manual workload, and increasing efficiency. Key features include remote control for quick access to devices, proactive alerts to prevent issues, and robust reporting for insight into IT infrastructure. Its patch management ensures... Read more about ConnectWise Automate

Autotask PSA (Professional Services Automation) is a comprehensive, cloud-powered software tailored for IT service providers. Its main strength lies in unifying all core business operations into a single, integrated platform. The software excels in service desk management, providing efficient tools for ticketing, tracking, and resolving IT issues. A key feature is its project management capability... Read more about Autotask PSA

ConnectWise PSA is a robust Professional Services Automation software tailored for technology service providers. Its strength lies in centralizing business operations, streamlining processes from sales to service delivery. Key features include an integrated ticketing system, enhancing issue resolution efficiency, and a comprehensive project management tool, ensuring timely project completion. Conn... Read more about ConnectWise PSA

Infoblox NIOS is a comprehensive network infrastructure operating system designed to streamline and secure network management tasks. With intuitive user interfaces and powerful automation tools, NIOS simplifies the deployment and maintenance of DNS, DHCP, and IP address management (DDI) services. Its centralized management console allows administrators to efficiently monitor and control network re... Read more about Infoblox NIOS

ConnectWise RMM (Remote Monitoring and Management) is a comprehensive MSP (Managed Service Provider) software that enables IT service providers to monitor, manage, and support their clients' IT systems remotely. This platform provides tools for proactive IT management, including system monitoring, patch management, antivirus protection, and backup management, helping MSPs identify and resolve issu... Read more about ConnectWise RMM

MSP360 Managed Backup is a robust cloud-based backup solution tailored for managed service providers (MSPs). Developed by MSP360 (formerly Cloudberry Lab), this software facilitates efficient remote management and deployment of backup solutions across diverse client systems. Compatible with major cloud storage providers such as Amazon S3, Microsoft Azure, and Google Cloud, it ensures flexibility a... Read more about MSP360 Managed Backup

JumpCloud is a dynamic identity and access management software designed to streamline and secure user access across various systems and applications. It stands out with its Directory-as-a-Service feature, which centralizes and simplifies user management, regardless of location or device. JumpCloud offers a versatile single sign-on (SSO) capability, allowing users to access multiple tools with just... Read more about JumpCloud

Cove Data Protection is a robust security solution that ensures sensitive information is safeguarded constantly. Employed across diverse industries, Cove Data Protection shields data from unauthorized access and potential breaches. This comprehensive system uses advanced encryption algorithms to fortify digital assets against cyber threats. Cove Data Protection's user-friendly interface simplifies... Read more about Cove Data Protection