Best Free Customer Service Software

CustomerSure is an innovative survey software designed to help businesses gather valuable customer feedback and improve their services. With its user-friendly interface, businesses can create customized surveys to assess customer satisfaction, product quality, and overall experience. CustomerSure offers a variety of question types, including multiple-choice, open-ended, and rating scales, allowing... Read more about CustomerSure

CafeX Suite is a project management software designed to support teamwork and efficient project execution. It includes features like task tracking, file sharing, and realtime messaging, making it easy for teams to collaborate on projects. CafeX Suite’s intuitive interface allows users to set up project timelines, assign responsibilities, and monitor completion rates, helping teams stay organized... Read more about CafeX Suite

ebot7 is an innovative customer service software powered by artificial intelligence. It uses AI and natural language processing to automate customer support processes, enabling businesses to provide fast, efficient, and personalized service to customers. The software integrates seamlessly with existing communication channels such as email, live chat, and social media, allowing businesses to respon... Read more about e-bot7

Replyco is a help desk software designed to improve customer support by offering a centralized platform for managing customer inquiries, tickets, and support requests. The software provides a streamlined process for tracking, categorizing, and resolving customer issues, ensuring that no request is overlooked. With Replyco, businesses can create and assign tickets to support agents, set priorities,... Read more about Replyco

WotNot is an innovative lead generation software designed to help businesses capture, nurture, and convert leads more effectively through interactive chatbots and intelligent automation. It offers a comprehensive platform for creating customized chatbots that engage website visitors, qualify leads, and seamlessly integrate with existing marketing and sales tools, ensuring a streamlined and efficie... Read more about WotNot

Mavenoid is an innovative artificial intelligence software designed to empower organizations with smart automation and support solutions for their customers. The platform provides tools for creating interactive troubleshooting and self-service solutions that help users resolve issues quickly and efficiently. Mavenoid’s AI-driven engine analyzes user queries and offers personalized responses, gui... Read more about Mavenoid

HaloCRM is an intuitive customer service software that enhances the way businesses interact with their clients. Designed to streamline communication, the platform allows customer service teams to manage inquiries, tickets, and support requests from a centralized interface. With HaloCRM, businesses can automate ticket routing, provide real-time updates to customers, and track the progress of issues... Read more about HaloCRM

Supportbench is a versatile customer service software designed to enhance support interactions and streamline workflow. It stands out for its multi-channel support, integrating emails, calls, and social media into a unified platform. This tool offers robust case management, allowing teams to track and handle customer queries efficiently. Its distinctive feature is the customizable SLA (Service Lev... Read more about Supportbench

House-on-the-Hill is a specialized customer relationship management (CRM) software designed to help organizations manage their customer interactions effectively. This platform offers features such as contact management, sales tracking, and marketing automation, enabling businesses to streamline their sales processes. With House-on-the-Hill, users can easily track customer interactions, manage lead... Read more about House-on-the-Hill

Ongair is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and improving customer satisfaction. Ongair includes features such as customizable chat widgets, automated chatbots, and proactive... Read more about Ongair

Lost Returns is a customer service software designed to streamline and enhance the process of handling returns and refunds. Ideal for e-commerce and retail businesses, this software provides an automated solution to track, manage, and resolve return requests efficiently. It allows customers to initiate return processes directly through an intuitive portal, while businesses can easily monitor the s... Read more about Lost Returns

Helpwise is an innovative software solution designed to streamline the way teams handle their customer communications. Acting like a shared inbox, it integrates multiple channels such as emails, SMS, WhatsApp, and social media into one unified platform. This feature makes it easier for teams to collaborate and respond to customer queries without switching between different apps. Helpwise also offe... Read more about Helpwise

Chaport is a user-friendly live chat software developed to enhance customer communication for businesses. Its standout feature is the multi-channel messaging capability, allowing seamless integration with popular social media platforms and email, centralizing all customer conversations. The software boasts an intuitive chat interface, making it easy for support teams to interact with customers eff... Read more about Chaport

Subiz is a versatile live chat software designed to enhance customer engagement and support for businesses. With its user-friendly interface, Subiz enables organizations to provide real-time assistance to website visitors, improving the overall customer experience. The platform supports features such as chatbots, customizable chat widgets, and analytics tools, allowing businesses to optimize their... Read more about Subiz

VeriShow is an advanced live chat software that enables businesses to engage with their website visitors in real-time, enhancing customer support and boosting sales. Featuring an easy-to-use interface, VeriShow allows support agents to manage multiple chats simultaneously, ensuring prompt and efficient responses. The software includes customizable chat widgets, automated messaging, and integration... Read more about VeriShow

Sunrise ITSM is a comprehensive IT service management (ITSM) software designed to help businesses manage IT operations, improve service delivery, and enhance customer satisfaction. The platform provides tools for incident management, problem resolution, asset tracking, and change management. Sunrise ITSM’s customizable workflows and automation features allow IT teams to streamline service reques... Read more about Sunrise ITSM

Dial Once is a customer service software designed to improve customer interactions and streamline support processes. The platform provides tools for managing inbound calls, automating responses, and routing customers to the right department efficiently. Dial Once offers a visual interactive voice response (IVR) system that allows customers to self-serve, reducing wait times and enhancing satisfact... Read more about Dial Once

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manag... Read more about Loop Email

Certainly is a robust live chat software designed to enhance customer engagement and support for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond to inquiries quickly and effectively. With Certainly, users can customize chat widgets to match their branding, ensuring a seamless integration into their websites. The s... Read more about Certainly

Watermelon is a versatile help desk software designed to streamline customer support and enhance service delivery. This platform provides comprehensive tools for ticket management, communication, and reporting, ensuring that support teams can respond to inquiries efficiently. With its intuitive interface, users can easily create tickets, assign tasks, and track resolution progress. Watermelon supp... Read more about Watermelon

SP Customer Service is a comprehensive customer service software designed to enhance support operations and improve customer satisfaction. This platform provides a suite of tools for managing inquiries, tracking interactions, and resolving issues efficiently. With SP Customer Service, organizations can streamline ticketing processes, assign tasks to support agents, and monitor response times, ensu... Read more about SP Customer Service

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

The advantage is that all Upnify users can use that information to make reports, campaigns, contracts and quotes, as well as organize their agenda or activities that allow them to explore new opportunities at any time and from wherever they are, and get more sales. Upnify® Suite is integrated with the most advanced artificial intelligence providers, allowing you to save time and refine the autom... Read more about UPNIFY CRM

ServicePRO is a comprehensive Productivity Software designed to help businesses optimize their service delivery and improve operational efficiency. It offers tools for service management, work order tracking, and customer relationship management, enabling organizations to streamline their workflows and enhance customer satisfaction. With ServicePRO, businesses can automate routine tasks, manage re... Read more about ServicePRO

Lync Adapter is a comprehensive customer service software that enhances communication and collaboration within organizations. Designed to integrate seamlessly with Microsoft Lync, the software allows teams to manage customer interactions efficiently through various channels, including voice, chat, and video. Lync Adapter offers features such as call tracking, ticket management, and reporting tools... Read more about Lync Adapter