Best Customer Experience Software for Small Businesses (Free & Paid)

Improo is an innovative customer experience software designed to enhance the interactions between businesses and their customers. It provides tools for collecting customer feedback, analyzing sentiment, and implementing improvements based on insights derived from user experiences. Users can create surveys, polls, and feedback forms, making it easy to capture customer opinions and preferences. The ... Read more about Improo

Industrytics is an artificial intelligence (AI) software platform that helps businesses harness the power of data-driven insights to optimize operations and make informed decisions. Equipped with machine learning, predictive analytics, and automation tools, Industrytics enables users to uncover patterns in data, forecast trends, and streamline workflows. Its user-friendly interface allows companie... Read more about Industrytics

WaiterX is an all-in-one restaurant management software that enhances operational efficiency and elevates the dining experience. This platform provides a comprehensive suite of features for managing reservations, orders, and payments, ensuring seamless restaurant operations. With its intuitive interface, WaiterX enables staff to process orders quickly, manage tables effectively, and communicate sm... Read more about WaiterX

Surveyed is a review management software that helps businesses track, manage, and improve their online reputation by collecting, analyzing, and responding to customer reviews. With Surveyed, businesses can easily monitor customer feedback across various platforms, including Google, Yelp, Facebook, and other review sites. The software automatically aggregates and categorizes reviews, providing user... Read more about Surveyed

DigiXT Sentiment Analysis is a powerful customer experience software designed to help businesses understand customer opinions, emotions, and feedback across various channels. The platform uses advanced natural language processing (NLP) and machine learning algorithms to analyze customer reviews, social media posts, survey responses, and other forms of unstructured data. DigiXT Sentiment Analysis h... Read more about DigiXT Sentiment Analysis

Afakar is an advanced customer experience software designed to help businesses enhance customer interactions across all touchpoints. By providing a comprehensive suite of tools for managing customer feedback, analyzing sentiment, and optimizing engagement strategies, Afakar enables businesses to deliver personalized and efficient customer experiences. The software offers features like real-time ch... Read more about Afakar

Lantana is a powerful help desk software designed to streamline customer support and improve the overall user experience for both customers and support teams. Whether you're managing technical support inquiries, customer service requests, or internal help desk tasks, Lantana provides a comprehensive solution that simplifies ticketing, tracking, and resolving issues. With an intuitive interface, La... Read more about Lantana

Memberply is a customer loyalty software that enables businesses to engage their customers through personalized, rewarding experiences that drive retention and long-term loyalty. With Memberply, businesses can create custom loyalty programs that offer points, discounts, and exclusive benefits to incentivize repeat purchases and engagement. The software allows businesses to track customer activity,... Read more about Rewardify

PxidaCX is a cutting-edge customer experience software designed to help organizations enhance interactions with customers and improve overall satisfaction. The platform offers tools for gathering feedback, analyzing customer behavior, and managing relationships, enabling businesses to create tailored experiences that meet customer needs. PxidaCX provides features like survey creation, sentiment an... Read more about PxidaCX

Survey Analytica is an advanced survey software solution designed to help businesses and organizations collect, analyze, and interpret data from surveys and questionnaires. It offers a wide range of customizable survey templates, making it easy for users to create professional surveys that are tailored to their needs. Survey Analytica supports various survey question types, including multiple choi... Read more about Survey Analytica

Your Feedback Solutions is a customer experience software tailored for businesses aiming to understand and enhance customer satisfaction. This platform captures valuable insights from customer interactions, allowing companies to measure satisfaction, gather feedback, and make informed improvements. Equipped with tools for real-time surveys, feedback analysis, and reporting, Your Feedback Solutions... Read more about Your Feedback Solutions

AlphaChat is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform provides a seamless way for organizations to connect with their customers in real time, improving response times and customer satisfaction. AlphaChat features an intuitive interface that allows support agents to manage multiple chats simultaneously, ensuring eff... Read more about AlphaChat

SimpleFeedback is a user-friendly customer service software designed to help businesses collect and manage customer feedback efficiently. The platform allows companies to create customized surveys, feedback forms, and rating systems that can be distributed through various channels, including email, SMS, and websites. With SimpleFeedback, businesses can gather real-time insights into customer satis... Read more about SimpleFeedback

Sharcx.suite is a Supply Chain Management Software designed to improve visibility and efficiency across the supply chain. The platform provides tools for order tracking, supplier management, and demand forecasting, ensuring smooth operations. Sharcx.suite’s analytics features offer insights into supply chain performance and inventory levels, helping businesses make data-driven decisions. Its int... Read more about Sharcx.suite

okaxis is a cutting-edge customer experience software designed to help businesses enhance their interactions with customers and deliver exceptional service across all touchpoints. The platform offers a comprehensive suite of tools for managing customer feedback, analyzing satisfaction metrics, and implementing improvement strategies, ensuring that businesses can continuously refine their customer ... Read more about okaxis

Fixzy Assist is an advanced deep learning software designed to help businesses implement artificial intelligence (AI) solutions that automate decision-making and improve operational efficiency. This platform leverages powerful neural networks and machine learning algorithms to analyze large datasets, recognize patterns, and make predictions based on historical data. Fixzy Assist is tailored to a r... Read more about Fixzy Assist

Eclipse AI is a cutting-edge customer experience (CX) software powered by artificial intelligence, designed to optimize every customer interaction across various touchpoints. Whether through chatbots, emails, social media, or call centers, Eclipse AI uses machine learning algorithms to analyze customer data and provide personalized experiences in real time. The software helps businesses understand... Read more about Eclipse AI

SankeyJourney is a diagram software specifically designed to create complex Sankey diagrams, which are useful for visualizing data flows and relationships within systems. Ideal for engineers, analysts, and data scientists, SankeyJourney provides intuitive tools to build and customize diagrams with ease. The software supports a variety of data inputs, allowing users to depict resource flows, energy... Read more about SankeyJourney

StellarTech.ai is an advanced conversational AI platform designed to help businesses enhance customer interactions and automate communication processes through intelligent chatbots and virtual assistants. The platform leverages natural language processing (NLP) and machine learning to deliver personalized, human-like conversations across various communication channels, including websites, mobile a... Read more about StellarTech.ai

Preschool Pulse is a customer experience software tailored specifically for the early childhood education sector. Designed to help preschool centers engage with parents and enhance communication, Preschool Pulse enables schools to track and measure the experiences of both parents and children. The platform offers a suite of tools for managing parent feedback, surveys, and reviews, which can be use... Read more about Preschool Pulse

Review Analytics is an advanced reputation management software designed to help businesses monitor, manage, and improve their online reputation. In today’s digital age, a brand’s reputation is one of its most valuable assets, and Review Analytics provides businesses with the tools to stay on top of customer feedback, reviews, and social media mentions. The platform aggregates customer reviews ... Read more about Review Analytics

Players 1st is an innovative customer experience software designed to help businesses enhance customer satisfaction by capturing real-time feedback and insights. This software is specifically built for industries like sports, entertainment, and hospitality, enabling businesses to understand their customers' experiences and tailor their offerings accordingly. Players 1st allows users to collect fee... Read more about Players 1st

Critflex is an advanced customer experience software solution designed to help businesses enhance interactions with their customers and build lasting relationships. The platform integrates multiple communication channels, including email, chat, social media, and customer surveys, enabling businesses to track and respond to customer feedback in real time. Critflex’s powerful analytics and reporti... Read more about Critflex