Best Customer Experience Software for Small Businesses (Free & Paid)

Stentle is an innovative customer experience software designed to help organizations understand, measure, and enhance customer interactions across various touchpoints. The platform provides tools for collecting customer feedback, analyzing customer journeys, and measuring satisfaction levels through surveys and real-time analytics. With its user-friendly interface, businesses can easily track cust... Read more about Stentle

KUEX is a customer experience software designed to help businesses enhance customer satisfaction and loyalty through personalized interactions and efficient service delivery. The platform enables businesses to collect valuable customer feedback via surveys, reviews, and social media monitoring. KUEX offers tools for analyzing customer sentiments, identifying pain points, and improving service qual... Read more about KUEX

AirVote is a comprehensive customer experience management platform designed to capture real-time customer feedback through surveys, polls, and interactive voting tools. It helps businesses gather valuable insights by engaging customers in a simple and seamless way. The software provides intuitive features such as customizable templates, data analytics, and reporting tools, allowing businesses to a... Read more about AirVote

Echo AI is a quality management software designed to help businesses optimize their quality control processes and ensure consistent product excellence. The platform integrates artificial intelligence (AI) and machine learning to analyze production data, detect anomalies, and identify quality issues in real time. Echo AI’s predictive analytics capabilities enable businesses to anticipate potentia... Read more about Echo AI

Happ CXM is a customer experience management software that helps businesses track, measure, and improve customer interactions across various touchpoints. Designed to help companies deliver personalized and exceptional customer experiences, Happ CXM provides tools for gathering customer feedback, analyzing sentiments, and identifying areas for improvement. The platform integrates seamlessly with cu... Read more about Happ CXM

Proxime is a comprehensive customer experience software designed to help businesses build stronger relationships with their customers by providing personalized and proactive service. This platform combines tools for customer feedback collection, behavior analysis, and engagement tracking, allowing businesses to gain insights into customer satisfaction and preferences. Proxime’s real-time analyti... Read more about Proxime

Feature Monkey is an innovative customer experience software designed to help businesses enhance their interactions and relationships with customers. It offers a suite of tools for collecting and analyzing customer feedback, managing support tickets, and personalizing customer interactions across various channels. Feature Monkey enables businesses to gain valuable insights into customer preference... Read more about Feature Monkey

Smart Rooms is a specialized sales enablement software designed to help organizations improve their sales processes and enhance collaboration among sales teams. The platform provides tools for managing sales presentations, tracking customer interactions, and analyzing sales performance, ensuring that businesses can optimize their sales strategies. Smart Rooms allows users to create and share inter... Read more about Smart Rooms

Alterna CX is a comprehensive customer loyalty software designed to help businesses build and manage effective loyalty programs. This platform provides a suite of tools for creating personalized loyalty initiatives that engage customers and drive repeat business. With Alterna CX, organizations can design custom loyalty programs based on customer preferences, behaviors, and spending patterns, ensur... Read more about Alterna CX

Calton is a sophisticated Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through effective review management strategies. The software aggregates customer reviews from multiple platforms, including Google, Yelp, Facebook, and industry-specific sites, providing a centralized dashboard for easy access and management. Calton offers real-time... Read more about Calton

Roundesk is a comprehensive customer relationship management (CRM) software designed to help businesses build stronger customer relationships and drive growth. It provides tools for managing contacts, tracking interactions, automating marketing tasks, and analyzing customer data. Roundesk allows businesses to create personalized communication workflows, segment customers, and monitor engagement. T... Read more about Roundesk

Metaimpact is a data visualization software designed to help businesses transform raw data into interactive and visually compelling reports. The platform offers a range of tools for creating custom dashboards, charts, and graphs that help users interpret complex data and communicate insights effectively. Metaimpact supports various data sources, including spreadsheets, databases, and cloud storage... Read more about Metaimpact

Vurvey is a Survey Software designed to help businesses collect valuable feedback from customers, employees, and other stakeholders. The platform offers a range of customizable survey templates, making it easy for users to create and distribute surveys across multiple channels. Vurvey’s user-friendly interface allows respondents to participate effortlessly, while its advanced analytics tools pro... Read more about Vurvey

Lyriko is a dynamic customer engagement software designed to help businesses build stronger relationships with their customers through personalized, omnichannel communication. The platform allows businesses to engage with customers across multiple touchpoints, including email, SMS, social media, chat, and mobile apps. Lyriko uses advanced analytics to track customer behavior and preferences, enabl... Read more about Lyriko

Advanced Commerce is a personalization software designed to enhance the eCommerce experience for both businesses and their customers. The platform uses data-driven insights to deliver personalized shopping experiences, recommending products based on individual customer preferences, browsing behavior, and purchase history. Advanced Commerce integrates with existing eCommerce platforms to provide dy... Read more about Advanced Commerce

BetterFeedback is a customer experience (CX) software designed to help businesses gather valuable feedback from customers and enhance their overall experience. The platform offers a variety of tools for collecting feedback, including surveys, polls, and review requests, allowing businesses to gather insights at every stage of the customer journey. BetterFeedback provides powerful analytics feature... Read more about BetterFeedback

Autopilot Reviews is a comprehensive customer experience software designed to help businesses gather, manage, and leverage customer feedback effectively. The platform offers a range of tools for collecting reviews, analyzing customer sentiments, and responding to feedback, ensuring that businesses can enhance their customer satisfaction and loyalty. With features such as automated review requests,... Read more about Autopilot Reviews

IrisCX is a customer journey mapping tool that enables businesses to understand, visualize, and optimize the journey of their customers. Designed for teams focused on enhancing customer experience, IrisCX provides tools to map out every interaction a customer has with a brand, from initial contact to purchase and beyond. With its intuitive drag-and-drop interface, users can create journey maps tha... Read more about IrisCX

Wrench.ai is a personalization software that helps businesses deliver customized experiences and recommendations to their customers. Using AI-powered analytics, Wrench.ai identifies customer preferences, behavior patterns, and purchase history, enabling businesses to tailor content, products, and messaging for each individual. The platform integrates with CRM and marketing automation tools, ensuri... Read more about Wrench.ai

Magic is a cutting-edge review management software designed to help businesses gather, manage, and respond to customer reviews across various platforms. This software allows businesses to monitor customer feedback in real time, enabling them to address concerns, thank satisfied customers, and improve their online reputation. Magic offers features such as automated review solicitation, sentiment an... Read more about Magic

Zykrr is an innovative customer experience software designed to help businesses improve their customer interactions and satisfaction. This platform offers features for customer feedback collection, sentiment analysis, and engagement tracking, enabling organizations to understand customer needs and enhance their service offerings. With tools for real-time reporting and analytics, Zykrr empowers bus... Read more about Zykrr

Process Management Platform is a robust workflow management software designed to help businesses automate and optimize their operational processes. The platform provides tools for creating, managing, and monitoring workflows, ensuring that tasks are completed efficiently and on time. Process Management Platform supports customizable workflows, enabling businesses to tailor processes to their speci... Read more about Process Management Platform

Kilterly is a cutting-edge customer experience software designed to enhance every interaction between businesses and their customers. By providing a comprehensive suite of tools for customer feedback, engagement, and support, Kilterly enables organizations to deliver exceptional service and build lasting relationships. The platform offers features such as customizable surveys, real-time feedback c... Read more about Kilterly

FellaFeeds is an innovative customer experience software designed to help businesses collect, analyze, and act on customer feedback to enhance satisfaction and loyalty. The platform offers a comprehensive suite of tools for creating surveys, managing feedback channels, and generating actionable insights, ensuring that businesses can understand and respond to customer needs effectively. FellaFeeds�... Read more about FellaFeeds

AdPage is an innovative website builder software designed to empower businesses and individuals to create stunning, professional websites with ease. This platform offers a user-friendly interface with drag-and-drop functionality, enabling users to design and customize their sites without the need for coding skills. With features such as responsive templates, SEO optimization tools, and integrated ... Read more about AdPage