Best Customer Experience Apps for Android and iPhone

livepro is an innovative knowledge management software designed to help organizations capture, share, and utilize information effectively. This platform provides a centralized repository for knowledge resources, allowing employees to access crucial information quickly and efficiently. With livepro, users can create, update, and categorize knowledge articles, ensuring that the most relevant informa... Read more about livepro

Swell is a review management software that enables businesses to collect, monitor, and manage customer reviews, enhancing their online reputation and fostering customer trust. Swell’s platform simplifies the process of requesting reviews, with customizable messaging options and automated followups to encourage satisfied customers to leave positive feedback. It supports multiple review platforms,... Read more about Swell

LoyaltyXpert is an advanced customer loyalty software designed to help businesses build, manage, and enhance their customer loyalty programs effectively. It offers a comprehensive platform for creating personalized loyalty programs, tracking customer interactions, and analyzing loyalty data, ensuring that organizations can foster strong and lasting relationships with their customers. LoyaltyXpert�... Read more about LoyaltyXpert

Groopit is a customer experience software that helps businesses enhance interactions with their customers across multiple touchpoints. The platform offers tools for gathering real-time feedback, analyzing customer sentiment, and tracking customer behavior. With Groopit, businesses can monitor customer satisfaction levels, identify pain points, and make data-driven improvements to their products an... Read more about Groopit

XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai

WeBee is an innovative Customer Satisfaction Software designed to help businesses measure, analyze, and enhance their customer satisfaction levels effectively. By providing a comprehensive platform for collecting and managing customer feedback, WeBee enables organizations to understand their customers' needs, preferences, and pain points in real-time. The software offers various feedback collectio... Read more about WeBee

Co.tribute is an engaging onboarding software solution designed to simplify the employee onboarding process for organizations of all sizes. This platform allows HR teams to create personalized onboarding experiences that guide new hires through essential training, introductions, and administrative tasks. Co.tribute offers features such as task assignment, progress tracking, and interactive trainin... Read more about Co.tribute

Chekkit is a forward-thinking software tool developed to enhance customer engagement and trust for businesses. It excels in managing online reviews and messaging, centralizing communication across various channels like SMS, email, and social media. Chekkit's standout feature is its ability to automate review collection and responses, ensuring timely and consistent interaction with customers. This ... Read more about Chekkit

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

Klearcom is an intuitive IVR (Interactive Voice Response) software solution designed to help businesses manage customer calls more efficiently and effectively. By automating the process of call routing, Klearcom enables businesses to provide quicker responses to customer inquiries and ensure that calls are directed to the right department or agent. The software offers customizable voice prompts an... Read more about Klearcom

Adhook is a powerful campaign management software designed to help businesses plan, execute, and analyze their marketing campaigns effectively. This platform provides a comprehensive suite of tools for managing multi-channel campaigns, including digital advertising, social media, email marketing, and more. With Adhook, users can create targeted campaigns, schedule posts, and track performance metr... Read more about Adhook

Surveyapp is a user-friendly survey software that helps businesses collect valuable feedback from customers, employees, and stakeholders. The platform offers a variety of customizable survey templates and question types, enabling users to create surveys tailored to their specific needs. With powerful data analysis and reporting tools, Surveyapp automatically compiles results and generates insights... Read more about Surveyapp

Belly is a cutting-edge customer loyalty software designed to enhance customer engagement and retention for businesses of all sizes. This platform offers a customizable loyalty program that allows businesses to reward customers for their purchases and interactions, fostering a sense of community and brand loyalty. With its user-friendly interface, Belly enables businesses to create personalized re... Read more about Belly

Capturi is a powerful speech analytics software designed to help organizations gain valuable insights from customer interactions. By analyzing recorded conversations, Capturi identifies key trends, customer sentiments, and potential areas for improvement in service delivery. The software provides tools for transcribing audio files, extracting actionable data, and generating comprehensive reports o... Read more about Capturi

Screeb is a user-friendly survey software designed to help businesses collect feedback, gather insights, and improve decision-making through customizable surveys and questionnaires. The platform allows users to create surveys with a variety of question types, including multiple choice, open-ended, and Likert scale questions. Screeb’s intuitive drag-and-drop interface makes it easy to design surv... Read more about Screeb

Broadcaster BOT is a unified communications software that helps businesses streamline messaging, video conferencing, and collaboration across teams and departments. The platform includes tools for managing voice calls, video meetings, and instant messaging, allowing employees to stay connected from any location. Broadcaster BOT supports integration with CRM and productivity tools, ensuring a seaml... Read more about Broadcaster BOT

ServiceGuru Kiosk is an innovative Customer Loyalty Software designed to help businesses enhance customer engagement, retention, and satisfaction through effective loyalty programs and personalized interactions. This comprehensive platform offers a range of features, including loyalty points management, rewards redemption, customer profiling, and analytics, ensuring that businesses can create and ... Read more about ServiceGuru Kiosk

Wiseback is an advanced customer experience software designed to help businesses gather feedback, analyze customer sentiment, and improve their overall customer satisfaction. The platform uses a variety of tools to collect customer feedback through surveys, polls, and other engagement methods across multiple touchpoints, including websites, mobile apps, and social media. Wiseback’s real-time ana... Read more about Wiseback

Echo AI is a quality management software designed to help businesses optimize their quality control processes and ensure consistent product excellence. The platform integrates artificial intelligence (AI) and machine learning to analyze production data, detect anomalies, and identify quality issues in real time. Echo AI’s predictive analytics capabilities enable businesses to anticipate potentia... Read more about Echo AI

Vurvey is a Survey Software designed to help businesses collect valuable feedback from customers, employees, and other stakeholders. The platform offers a range of customizable survey templates, making it easy for users to create and distribute surveys across multiple channels. Vurvey’s user-friendly interface allows respondents to participate effortlessly, while its advanced analytics tools pro... Read more about Vurvey

Sagicc is a comprehensive customer communications management platform that helps businesses streamline and optimize their communication strategies across multiple channels, including email, SMS, social media, and direct mail. The software enables companies to send personalized, automated messages to customers based on predefined rules and customer behavior. With its user-friendly interface, Sagicc... Read more about Sagicc

Press'nXPress is an intuitive survey software designed to help businesses and organizations gather valuable insights from their target audiences. The platform offers a variety of customizable survey templates, enabling users to create engaging questionnaires tailored to their specific needs. Features include advanced question types, skip logic, and branching, allowing for the creation of dynamic a... Read more about Press'nXPress

OneTap is an innovative kiosk software solution designed for businesses looking to streamline customer interactions and service efficiency. This software supports various selfservice applications, including checkins, reservations, product browsing, and information displays, making it ideal for use in retail, hospitality, healthcare, and events. OneTap provides an intuitive, touchscreenfriendly int... Read more about OneTap

CXONCLOUD is a cutting-edge customer loyalty software solution that empowers businesses to cultivate lasting relationships with their customers. By utilizing advanced analytics and personalized engagement strategies, CXONCLOUD helps organizations understand their customers' preferences and behaviors, enabling tailored marketing campaigns that resonate deeply. The platform features robust tools for... Read more about CXONCLOUD

Review Spreader is an innovative customer satisfaction software designed to help businesses measure and enhance customer experiences effectively. This platform enables organizations to collect feedback through surveys and reviews, providing valuable insights into customer satisfaction levels. With its user-friendly interface, businesses can easily create customized surveys, track responses, and an... Read more about Review Spreader