Best Customer Experience Apps for Android and iPhone

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

Whisbi is an advanced call center software solution designed to enhance customer engagement and improve operational efficiency for businesses. With its user-friendly interface, Whisbi enables agents to manage calls, track customer interactions, and access real-time analytics effortlessly. The platform supports various communication channels, including voice, video, and chat, ensuring a seamless cu... Read more about Whisbi

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Digital Air Strike is an innovative software solution focused on social media marketing and online reputation management, primarily for the automotive industry. Its main strength lies in enhancing customer engagement through various digital channels. The platform offers tools for managing and responding to online reviews, a critical feature for maintaining a positive public image. It also provides... Read more about Digital Air Strike

facelift is a versatile social media management software designed to help businesses manage, schedule, and analyze their social media activities across multiple platforms. The platform provides tools for creating and publishing posts, tracking social media performance, and engaging with followers, ensuring that businesses can maintain an active online presence. facelift’s real-time analytics too... Read more about facelift

Salesfloor is a dynamic sales enablement software designed to empower sales teams with the tools and resources they need to succeed. This comprehensive platform provides access to real-time product information, marketing materials, and training resources, ensuring that sales representatives are well-equipped to engage customers effectively. Salesfloor's intuitive interface facilitates seamless com... Read more about Salesfloor

Bright Pattern is a cloud-based contact center software, designed to improve customer interactions. It supports multiple communication channels like voice, text, chat, and social media, providing a unified platform for customer service. The software's AI-powered automation enhances efficiency by streamlining repetitive tasks and providing smart routing of customer inquiries. Bright Pattern also of... Read more about Bright Pattern

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that customer inquiries are addressed promptly and efficiently. Faveo Helpdesk's intuitive interface allows support teams to ... Read more about Faveo Helpdesk

Verloop is a sophisticated live chat software designed to enhance customer engagement and support across digital platforms. This platform offers a comprehensive suite of tools for managing realtime conversations, automating responses, and analyzing customer interactions. With its intuitive interface, businesses can easily integrate live chat functionality into their websites and applications, enab... Read more about Verloop

zenloop is a cutting-edge customer experience software designed to help businesses collect, analyze, and improve customer feedback effectively. The platform offers a range of tools for creating surveys, monitoring customer sentiment, and tracking key performance indicators related to customer satisfaction. With its user-friendly interface, organizations can design custom surveys that resonate with... Read more about zenloop

ScoreNotch is an innovative gamification software designed to enhance user engagement and motivation across various industries. This platform enables organizations to create interactive experiences by integrating game mechanics into their processes, such as training, employee performance, and customer loyalty programs. With features like customizable leaderboards, challenges, rewards systems, and ... Read more about ScoreNotch

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses collect feedback across channels, unify it in one place, analyze with AI, and act instantly. It offers surveys for NPS, CSAT, CES, and more with omnichannel distribution via Email, SMS, WhatsApp, Web, In-App, and Kiosks. Its AI Feedback Intelligence delivers thematic analysis, sentiment and impact scori... Read more about Zonka Feedback

SurveyLab is a professional survey software that caters to creating, sending, and analyzing online surveys. Its user-friendly interface allows for easy crafting of surveys, tailored to specific needs. The tool supports various question types, including multiple-choice and open-ended, enhancing survey versatility. Real-time results tracking is a key feature, providing instant insights into responde... Read more about SurveyLab

Trustmary is a tool designed for businesses to gather and showcase customer testimonials. It focuses on converting positive customer experiences into powerful marketing content. The platform simplifies the process of collecting testimonials through automated surveys and feedback forms. Trustmary also enables the easy integration of these testimonials into websites, enhancing credibility and trust ... Read more about Trustmary

Talisma CRM is a customer relationship management software designed to help organizations manage customer interactions and enhance engagement. The platform provides tools for tracking customer communications, managing leads, and analyzing customer data, enabling businesses to improve service delivery and drive sales. Talisma CRM's customizable dashboards and reporting features offer valuable insig... Read more about Talisma CRM

Kangaroo is an intuitive SMS marketing software designed to help businesses reach their audience directly through targeted text message campaigns. The platform allows marketers to create, schedule, and send SMS campaigns to customer lists, providing a fast and effective way to engage with customers. Kangaroo’s easy-to-use interface offers features like list segmentation, personalized messaging, ... Read more about Kangaroo

Partoo is a comprehensive SEO software designed to help businesses enhance their online visibility and improve search engine rankings through effective optimization strategies. The platform offers a suite of tools for managing local SEO, optimizing business listings, and tracking search performance, ensuring that businesses can attract and engage their target audience effectively. Partoo supports ... Read more about Partoo

UniFocus is a comprehensive workforce management software tailored to optimize labor resources in various industries. Its standout feature is labor forecasting, which uses advanced algorithms to predict staffing needs, ensuring businesses have the right amount of staff at the right times. This leads to enhanced efficiency and customer satisfaction. The software also excels in employee scheduling, ... Read more about Unifocus

PeopleVine is a versatile Task Management Software designed to help businesses organize and manage tasks efficiently across teams. The platform offers tools for creating, assigning, and tracking tasks, ensuring that projects stay on schedule and that team members are aligned. PeopleVine features an intuitive interface that allows users to prioritize tasks, set deadlines, and track progress in real... Read more about PeopleVine

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries. We are a team of enthusiasts who can take your feedback process from measurement to ACTIONABILITY. Read more about SurveySensum

Yonyx is a dynamic software tool tailored for enhancing customer support experiences. It specializes in creating interactive and decision-tree-based guides, which help customers navigate through troubleshooting or information-seeking processes with ease. This approach empowers users to solve their problems swiftly and independently, reducing the need for direct support assistance. Yonyx guides can... Read more about Yonyx

PanTerra Networks is a leading Cloud Storage Software designed to provide secure, scalable, and efficient storage solutions for businesses and organizations. It offers a comprehensive platform for storing, managing, and accessing data from anywhere, ensuring that critical information is always available and protected. Key features include automated data backup, real-time synchronization, and advan... Read more about PanTerra Networks