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Community software allows businesses to build and manage online communities where customers, employees, or members can interact. It provides a platform for sharing ideas, asking questions, and offering support to one another. Features often include forums, discussion boards, user profiles, messaging tools, and content sharing options. For small businesses, community software helps engage customers and build brand loyalty by creating a space for open dialogue. It encourages users to provide feedback, which can lead to product improvements and innovation. By fostering a sense of community, small businesses can differentiate themselves from competitors. Community software also reduces customer support costs, as users can help each other solve problems, freeing up your staff for other tasks. It enhances customer satisfaction and retention by making people feel valued and heard. Additionally, it provides valuable insights into customer needs and preferences, helping you make informed business decisions. Here are some community software options available for you to choose from to build a vibrant and engaged community around your brand:
Last Updated: October 01, 2025
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Connecteam is a handy team management app. It makes teamwork a breeze for everyone. With easy-to-use features, Connecteam simplifies communication and collaboration. Team members can share updates, create schedules, and track time effortlessly. Its customizable options fit any business smoothly. The app's simple design ensures that anyone can use it without a hitch. Connecteam acts as a central hu... Read more about Connecteam
Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack
Higher Logic Vanilla is a comprehensive community platform designed to foster engagement and collaboration. With a user-friendly interface, Higher Logic Vanilla facilitates seamless communication and interaction among community members. The platform supports discussion forums, enabling users to ask questions, share insights, and connect with peers. Higher Logic Vanilla's gamification features enco... Read more about Higher Logic Vanilla
Khoros Communities is a robust platform designed to empower organizations in building and managing online communities effectively. With a user-friendly interface, it facilitates seamless communication and collaboration among community members. Khoros Communities supports discussion forums, blogs, and social media integration, providing a versatile space for engagement. Its moderation tools ensure ... Read more about Khoros Communities
Instant Church Directory is a user-friendly directory software designed to help churches and religious organizations create and manage digital member directories. This software allows organizations to compile and organize member information, including names, addresses, phone numbers, and photos, in a secure and accessible format. Instant Church Directory features an intuitive interface that makes ... Read more about Instant Church Directory
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite
Microsoft Viva Engage is a community and employee engagement platform that fosters communication, collaboration, and connection within organizations. Part of the Microsoft Viva suite, Viva Engage allows employees to share ideas, ask questions, and interact with colleagues across different departments and locations. The platform includes features such as community-building tools, employee recogniti... Read more about Microsoft Viva Engage
Disqus is a community software platform designed to help businesses and publishers foster engaging online discussions. The platform provides a robust commenting system that allows users to leave feedback, interact with content, and engage in conversations. Disqus integrates seamlessly with websites, blogs, and online forums, enhancing user experience by enabling threaded comments, voting, and noti... Read more about Disqus
Webex Suite is a leading meeting software solution that transforms how organizations communicate and collaborate. The platform offers a comprehensive suite of tools for virtual meetings, webinars, and online events, ensuring seamless and interactive communication across teams and stakeholders. Webex Suite supports high-definition video and audio, screen sharing, and real-time collaboration feature... Read more about Webex Suite
Meetup Pro is designed for organizations that want to foster stronger community engagement by creating, managing, and growing networks of groups. It provides tools to organize local events and meetups, engage with community members, and monitor group performance. With Meetup Pro, administrators can create a connected network of events and manage multiple groups from a single dashboard, making it e... Read more about Meetup Pro
Peatix is an efficient Ticketing Software designed to simplify event management and ticket sales for organizers of all sizes. It offers a user-friendly platform for creating event pages, managing registrations, and promoting events. Peatix features easy-to-use tools for setting up ticket types, pricing, and sales channels, including options for free, paid, and donation-based tickets. The software ... Read more about Peatix
Webex Events is a comprehensive solution for hosting virtual and hybrid events. It's designed to offer an interactive and engaging experience for attendees, regardless of their location. The platform supports a range of event types, from webinars to large conferences. It features high-quality video and audio streaming, ensuring a seamless presentation. Webex Events offers robust audience interacti... Read more about Webex Events (formerly Socio)
ON24 is a comprehensive software platform widely used for hosting virtual events and webinars. It's tailored for businesses looking to enhance engagement and generate actionable insights from their online events. ON24 stands out for its interactive features, such as customizable webinar environments, live polling, and Q&A sessions, which encourage active participant involvement. The platform also ... Read more about ON24
Get Satisfaction is a cutting-edge customer loyalty software designed to foster engagement and strengthen relationships between businesses and their customers. This innovative platform provides tools for creating and managing loyalty programs, enabling companies to reward customers for their purchases and interactions. With Get Satisfaction, businesses can easily track customer behavior, preferenc... Read more about Get Satisfaction
NING is a specialized platform for creating custom social networks, tailored to specific interests or communities. It's renowned for its flexibility and ease of use, allowing anyone to build a unique online community space. The platform supports various content types, including blogs, photos, and videos, enabling rich multimedia engagement. NING offers extensive customization options, from design ... Read more about NING
Squarespace is an all-in-one website-building platform that empowers users to create professional and visually appealing websites without the need for coding skills. Launched in 2003, it offers a user-friendly interface and a range of templates catering to various industries. Squarespace simplifies website design, allowing individuals and businesses to showcase their ideas or products online. The ... Read more about Squarespace
Flock is a versatile communication and collaboration platform designed to streamline team interactions. It offers direct messaging and group chats, making internal communication effortless. Users can create channels for specific topics or projects, ensuring organized discussions. Flock's video conferencing feature enables face-to-face meetings, enhancing team connectivity. The platform integrates ... Read more about Flock
Discourse is an innovative software designed for creating engaging and interactive online communities. It's renowned for revolutionizing traditional forum models with its user-friendly interface and modern design principles. The platform facilitates seamless communication, offering features like real-time post updates, extensive formatting options, and mobile compatibility, ensuring an enjoyable u... Read more about Discourse
vBulletin Cloud is a hosted forum software solution, offering a blend of power and simplicity for building online communities. It eliminates the need for server management, as hosting is provided by vBulletin. The platform is known for its robust functionality, catering to both small and large communities. It features an intuitive and customizable user interface, allowing for a tailored community ... Read more about vBulletin Cloud
Thinkific Plus is an advanced online course creation platform, designed for high-volume businesses and organizations. It offers enhanced features, catering to the needs of larger-scale operations. Thinkific Plus supports the creation of compelling, interactive courses with a variety of content types like videos, quizzes, and downloadable resources. The platform includes robust tools for user segme... Read more about Thinkific Plus
Thinkific is an all-in-one online course platform designed for entrepreneurs and businesses to create, market, and sell online courses. It's user-friendly, allowing even beginners to effortlessly build courses with its drag-and-drop course builder. The software supports various multimedia formats like videos, quizzes, and surveys, enhancing the learning experience. Thinkific's key features include... Read more about Thinkific
BuddyPress is a free, open-source social networking software package, a plugin for WordPress. It transforms a WordPress website into a social community platform, ideal for small to medium-sized online communities. BuddyPress allows users to create detailed profiles, connect with friends, and engage in group discussions. The software supports private messaging, enhancing personal communication betw... Read more about BuddyPress
QuestionPro is a comprehensive software designed for creating, distributing, and analyzing surveys. It's highly user-friendly, making it easy for anyone to design detailed surveys with its wide range of question types and customizable templates. QuestionPro stands out with its ability to handle everything from simple polls to complex market research. Users can reach their audience through multiple... Read more about QuestionPro Workforce
vBulletin is a dynamic Website Builder Software that empowers users to create and manage engaging online communities and forums effortlessly. With its easy-to-use interface, vBulletin allows users to customize their websites with various themes, layouts, and plugins, ensuring a unique online presence. This software supports powerful discussion tools, enabling users to engage with their audience ef... Read more about vBulletin
QuestionPro is a versatile survey software designed to help organizations gather feedback and insights from various stakeholders. This platform provides comprehensive tools for creating, distributing, and analyzing surveys, making it easier for businesses to understand customer satisfaction, employee engagement, and market trends. With its user-friendly interface, users can easily design surveys w... Read more about QuestionPro
communities247 is a comprehensive community management software designed to help organizations build, engage, and manage online communities. It offers a range of features, including discussion forums, event scheduling, content sharing, and real-time notifications, fostering collaboration and communication among community members. Suitable for businesses, educational institutions, and non-profits, ... Read more about communities247
Business Hangouts is a video conferencing and collaboration software designed to provide businesses with a seamless way to conduct virtual meetings and team communications. The platform offers high-quality video and audio capabilities, along with features like screen sharing, real-time chat, and document collaboration, making it ideal for remote teams and businesses with distributed workforces. Bu... Read more about Business Hangouts
Sutra is an advanced Learning Management System (LMS) software designed to deliver seamless and engaging learning experiences. Ideal for educational institutions, corporate training, and other learning environments, Sutra helps administrators create, manage, and track online training and education programs. The platform supports various learning methods, including online courses, assessments, cert... Read more about Sutra
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