Best Community Software for Small Businesses (Free & Paid)

Community software allows businesses to build and manage online communities where customers, employees, or members can interact. It provides a platform for sharing ideas, asking questions, and offering support to one another. Features often include forums, discussion boards, user profiles, messaging tools, and content sharing options. For small businesses, community software helps engage customers and build brand loyalty by creating a space for open dialogue. It encourages users to provide feedback, which can lead to product improvements and innovation. By fostering a sense of community, small businesses can differentiate themselves from competitors. Community software also reduces customer support costs, as users can help each other solve problems, freeing up your staff for other tasks. It enhances customer satisfaction and retention by making people feel valued and heard. Additionally, it provides valuable insights into customer needs and preferences, helping you make informed business decisions. Here are some community software options available for you to choose from to build a vibrant and engaged community around your brand:

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Last Updated: October 01, 2025

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Popular Picks in Community Software

Connecteam

Connecteam

$29 Per month

Slack

Slack

   (4.5)

$2.78 Per month

Higher Logic Vanilla

Higher Logic Vanilla

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Khoros Communities

Khoros Communities

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List of Top Community Software for Small Businesses

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Chat&Messenger is a versatile file sharing software designed to facilitate secure and efficient document exchange among users and teams. This platform provides organizations with tools to share files, images, and documents seamlessly within a collaborative environment. With Chat&Messenger, users can upload and send files directly through chat conversations, ensuring that important information is s... Read more about Chat&Messenger

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Educate your customers to your product, in your product.

MeltingSpot is an innovative software platform designed for building and engaging professional communities. It's tailored for companies and organizers who aim to create networking and learning ecosystems. MeltingSpot offers tools for hosting virtual events, webinars, and workshops, fostering professional development and collaboration. The platform features interactive elements like chat rooms, pol... Read more about MeltingSpot

Free Trial

14 Days

Pricing Type

$150 Per month

Location

France

Plek is an innovative collaboration software designed to enhance teamwork and communication within organizations. With its user-friendly interface, Plek enables employees to connect, share ideas, and collaborate seamlessly on projects. The platform features tools for document sharing, task management, and real-time messaging, ensuring that teams can work together efficiently, regardless of their l... Read more about Plek

Free Trial

Available

Pricing Type

$0.1 Per feautre

Location

Netherlands

Tap into product usage trends, social intent, and community conversations to grow fast.

Common Room is a cutting-edge software platform designed to unify and enhance community engagement for organizations. It's particularly effective for managing large and diverse communities across various channels like social media, forums, and event platforms. Common Room offers a centralized dashboard for tracking all community interactions, simplifying management tasks. The platform includes too... Read more about Common Room

Free Trial

Available

Pricing Type

$625 Per month

Location

United States

College Admission Management Software

Enrollment Rx is a comprehensive cloud-based Customer Relationship Management (CRM) software, specifically designed for higher education institutions. Its user-friendly interface allows for seamless management of student enrollment processes. Key features include efficient tracking of prospective student interactions, automating communication workflows, and providing detailed analytics for data-dr... Read more about Enrollment Rx

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

CredSpark is a versatile survey software designed to help businesses and organizations create, distribute, and analyze surveys effortlessly. This comprehensive platform offers features such as customizable survey templates, advanced question types, real-time analytics, and seamless integration with other business tools, providing users with the tools needed to gather valuable feedback and insights... Read more about CredSpark

Free Trial

Available

Pricing Type

$2000 Per month

Location

United States

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manag... Read more about Loop Email

Free Trial

Available

Pricing Type

$12.5 Per user

Location

United Kingdom

Tradewing is a cutting-edge social networking software platform designed to foster meaningful connections within professional communities and business ecosystems. Unlike traditional social networks, Tradewing focuses on creating a highly curated environment for specific industries, interests, or events, enabling users to engage with like-minded professionals and build valuable relationships. The s... Read more about Tradewing

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Give My View is a versatile survey software that allows businesses to collect feedback, conduct market research, and gain valuable insights from customers and employees. With its easy-to-use interface, users can create custom surveys, polls, and questionnaires that are tailored to their specific needs. The software supports a variety of question types, including multiple choice, Likert scale, open... Read more about Give My View

Free Trial

NA

Pricing Type

$1000 Per one-time

Location

United Kingdom

360Alumni is a comprehensive alumni management software designed to help educational institutions foster connections with their alumni community. With its intuitive platform, 360Alumni allows schools and universities to create engaging alumni networks, facilitate communication, and organize events. Users can build personalized profiles, share updates, and connect with fellow graduates, promoting a... Read more about 360Alumni

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Brilliant Directories is a powerful directory software designed to help businesses and organizations create and manage online directories with ease. This platform offers a comprehensive suite of tools for building custom directory websites, enabling users to list businesses, services, or members in a structured format. Users can easily add and manage listings, categorize content, and incorporate a... Read more about Brilliant Directories

Free Trial

Available

Pricing Type

$145 Per month

Location

United States

AnswerHub is an advanced team communication software designed to enhance collaboration and knowledge sharing within organizations. This platform provides comprehensive tools for managing questions, discussions, and resources seamlessly. With its user-friendly interface, team members can easily post queries, share insights, and access a centralized knowledge base in real-time. AnswerHub features ro... Read more about AnswerHub

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

PlushForums is a powerful community software designed to foster engagement and interaction among users in various online communities. This platform provides a comprehensive suite of tools for managing discussions, organizing events, and facilitating collaboration among members. With an intuitive interface, PlushForums allows community managers to create forums, threads, and polls, enabling members... Read more about PlushForums

Free Trial

Available

Pricing Type

$49 Per user

Location

United Kingdom

Aluminati is a specialized membership management software designed to help organizations streamline their member onboarding, engagement, and retention processes. The platform provides tools for managing member databases, processing payments, and tracking membership renewals. Aluminati allows organizations to create personalized communication strategies, including newsletters and event invitations,... Read more about Aluminati

Free Trial

NA

Pricing Type

$1 Per year

Location

United Kingdom

Together Insight Platform is a dynamic community software designed to foster engagement and collaboration among members of organizations and groups. This platform provides a suite of tools for creating and managing online communities where members can share knowledge, resources, and support. With Together Insight, users can create discussion forums, host events, and manage membership activities se... Read more about Together Insight Platform

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Groop is a robust membership management software designed to streamline the administration of membership organizations and associations. This platform provides a comprehensive suite of tools for managing member databases, tracking renewals, and facilitating communications, ensuring that organizations can operate efficiently. With Groop, users can create and manage member profiles, track engagement... Read more about Groop

Free Trial

Available

Pricing Type

$20 Per feautre

Location

United Kingdom

Qhub is an innovative knowledge management software designed to help organizations capture, organize, and share knowledge effectively across teams and departments. This platform provides a centralized hub where users can create, store, and manage knowledge assets such as documents, articles, and multimedia resources. With Qhub, organizations can ensure that valuable information is easily accessibl... Read more about Qhub

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Convosight is a community management software designed to help brands and businesses build, grow, and engage their online communities. The platform offers a suite of tools that allow community managers to automate and streamline various aspects of community engagement, from content moderation to activity tracking and member interactions. Convosight offers real-time analytics and insights, helping ... Read more about Convosight

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Gravis AI is an innovative artificial intelligence software designed to enhance business processes through intelligent automation and advanced analytics. By using machine learning algorithms and deep learning models, Gravis AI helps businesses improve decision-making, predict outcomes, and optimize workflows. The software is highly versatile, offering solutions for industries such as finance, heal... Read more about LoftOS

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

communities247 is a comprehensive community management software designed to help organizations build, engage, and manage online communities. It offers a range of features, including discussion forums, event scheduling, content sharing, and real-time notifications, fostering collaboration and communication among community members. Suitable for businesses, educational institutions, and non-profits, ... Read more about communities247

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Business Hangouts is a video conferencing and collaboration software designed to provide businesses with a seamless way to conduct virtual meetings and team communications. The platform offers high-quality video and audio capabilities, along with features like screen sharing, real-time chat, and document collaboration, making it ideal for remote teams and businesses with distributed workforces. Bu... Read more about Business Hangouts

Free Trial

Available

Pricing Type

$29 Per one-time

Location

United States

Sutra is an advanced Learning Management System (LMS) software designed to deliver seamless and engaging learning experiences. Ideal for educational institutions, corporate training, and other learning environments, Sutra helps administrators create, manage, and track online training and education programs. The platform supports various learning methods, including online courses, assessments, cert... Read more about Sutra

Free Trial

NA

Pricing Type

$35 Per month

Location

United States

Yunits is a versatile community software platform that enables organizations to build and manage thriving online communities. Designed with collaboration and engagement in mind, Yunits provides a comprehensive set of tools to foster connections among members, whether they are employees, customers, or other stakeholders. The software allows for easy management of user profiles, memberships, and per... Read more about Yunits

Free Trial

NA

Pricing Type

$125 Per month

Location

Netherlands

Vaave is a comprehensive alumni management software designed to help educational institutions foster engagement and connections among alumni. The platform offers robust tools for managing alumni databases, organizing events, and facilitating communication, enabling institutions to enhance their alumni relations effectively. With Vaave, organizations can easily create and manage alumni networks, al... Read more about Vaave

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Potion is an innovative community software designed to help organizations build and engage vibrant online communities. This platform offers a userfriendly interface that enables users to create community spaces, forums, and discussion boards tailored to their audience's needs. With features for content sharing, event management, and member profiles, Potion fosters meaningful interactions and colla... Read more about Potion

Free Trial

Available

Pricing Type

$10000 Per user

Location

France

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