Best Online Customer Service Software

Lokulus is a customer service software designed to help businesses deliver exceptional customer support through a variety of communication channels. Whether via phone, email, live chat, or social media, Lokulus centralizes all customer interactions into one platform, making it easier for support teams to track and manage inquiries. The software features a robust ticketing system, enabling business... Read more about Lokulus

Bamboo Cricket is a cutting-edge customer service software designed to enhance support operations for businesses. This platform provides comprehensive tools for ticket management, customer communication, and performance analytics, ensuring efficient handling of customer inquiries. With its user-friendly interface, support teams can easily track tickets, respond to customer queries, and monitor res... Read more about Bamboo Cricket

Textel is a cloud-based customer service software designed to streamline communication between businesses and their customers. It leverages SMS, email, and messaging platforms to help businesses engage with customers in real time, providing fast, efficient, and personalized service. With Textel, businesses can automate responses to common customer inquiries, route complex issues to the right suppo... Read more about Textel

Teleportivity is a cutting-edge Live Chat Software designed to enhance real-time communication between businesses and their customers. By providing a seamless and interactive platform for instant messaging, Teleportivity ensures that customer inquiries are addressed promptly, improving satisfaction and fostering loyalty. The software features an intuitive interface that allows support agents to ma... Read more about Teleportivity

Vicodo is a comprehensive customer service software designed to enhance support operations and improve customer satisfaction. The platform offers tools for managing inquiries, tracking support tickets, and facilitating communication across multiple channels, including chat, email, and phone. With its intuitive interface, customer service representatives can easily access customer information, resp... Read more about Vicodo

INO CX is an innovative call center software solution designed to enhance customer support operations. With features like call routing, interactive voice response (IVR), and real-time analytics, INO CX ensures that every customer interaction is handled efficiently and effectively. The platform supports omnichannel communication, including voice, email, chat, and social media, enabling seamless int... Read more about INO CX

YDEA is a customer relationship management (CRM) software designed to help businesses manage and nurture their customer relationships effectively. The platform allows users to track interactions, monitor customer data, and automate workflows to improve sales and customer satisfaction. YDEA offers features such as contact management, lead tracking, task automation, and customizable reporting, ensur... Read more about YDEA

ServiceOS is a field service management software designed to help businesses optimize and manage their field operations, including service requests, work orders, and technician assignments. With ServiceOS, businesses can track and manage service tickets, monitor technician performance, and ensure that field operations run smoothly from start to finish. The platform enables service teams to schedul... Read more about ServiceOS

Hipporello Service Desk is a forms automation software that helps organizations streamline their customer service operations. The platform enables businesses to create customizable forms for various service requests, including IT support, HR inquiries, or customer feedback. With its drag-and-drop form builder, Hipporello allows users to design and deploy forms quickly, making it easier to capture ... Read more about Hipporello Service Desk

Voicefront is a powerful AI-driven software platform designed to transform voice-based interactions into seamless customer experiences. By using natural language processing (NLP) and machine learning, Voicefront enables businesses to create intelligent voice assistants, chatbots, and automated customer service solutions. The software can interpret spoken language in real time, allowing customers t... Read more about Voicefront

AlphaCX is a powerful customer service software platform designed to help businesses deliver exceptional support experiences and build long-term customer relationships. This software provides an integrated helpdesk solution that enables businesses to manage customer inquiries, track tickets, and resolve issues efficiently. AlphaCX offers multi-channel support, allowing businesses to engage with cu... Read more about AlphaCX

Remetrex PQ is a powerful customer service software that helps businesses manage customer interactions efficiently. It provides a comprehensive platform for tracking customer queries, resolving issues, and ensuring timely responses. With built-in ticketing systems, live chat, and email management features, Remetrex PQ streamlines customer communication across multiple channels. The software also o... Read more about Remetrex PQ

Subivi is a customer support software designed to enhance the service experience for organizations and their customers. The platform provides tools for managing support tickets, tracking inquiries, and streamlining communication between teams and customers. With its userfriendly interface, support agents can easily respond to queries, prioritize issues, and maintain comprehensive records of custom... Read more about Subivi

Optiwe is a customer service software designed to enhance the customer support experience by providing businesses with tools to efficiently manage inquiries and resolve issues. The platform offers a ticketing system that allows customer service teams to track, prioritize, and manage customer requests across multiple channels, including email, chat, and phone. Optiwe includes knowledge base functio... Read more about Optiwe

Sagicc is a comprehensive customer communications management platform that helps businesses streamline and optimize their communication strategies across multiple channels, including email, SMS, social media, and direct mail. The software enables companies to send personalized, automated messages to customers based on predefined rules and customer behavior. With its user-friendly interface, Sagicc... Read more about Sagicc

Corenio is an e-commerce software platform designed to provide a seamless online shopping experience for both retailers and customers. The platform includes a range of tools to manage product listings, process orders, track inventory, and handle payments. Corenio’s user-friendly interface makes it easy to set up and customize online stores, while its integrated payment gateways support secure tr... Read more about Corenio

Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboard. Deskhero supports communication via email, chat, phone, and social media, ensuring that customers can reach your team... Read more about Deskhero

Chataroo is an innovative live chat software designed to enhance customer engagement and support for businesses. The platform offers comprehensive tools for real-time communication, enabling organizations to connect with customers instantly. With Chataroo, users can easily manage chat interactions, track customer inquiries, and analyze chat performance metrics. The software provides features for a... Read more about Chataroo

Joydesk is a comprehensive customer service software designed to help businesses provide exceptional support through multiple channels, including email, live chat, and social media. The platform offers a unified inbox that consolidates all customer interactions, enabling support teams to manage and respond to queries efficiently. Joydesk’s ticketing system ensures that customer issues are tracke... Read more about Joydesk

HelpShelf is a powerful customer service software designed to enhance support operations and improve customer satisfaction. This platform provides tools for managing customer inquiries, tracking support tickets, and analyzing service performance effectively. With HelpShelf, organizations can streamline their customer support processes, ensuring that inquiries are addressed promptly and accurately.... Read more about HelpShelf

ChatHQ is a live chat software solution that helps businesses provide instant support to customers through real-time messaging. It enables companies to communicate with website visitors, answer questions, and resolve issues promptly, improving customer satisfaction. ChatHQ integrates with CRM systems to store customer data, providing agents with relevant information during chats. The software offe... Read more about ChatHQ

Moor is a dynamic customer service software designed to enhance customer support operations and improve overall customer satisfaction for businesses of all sizes. It offers a comprehensive suite of tools including ticket management, live chat, knowledge base, and automated workflows, ensuring that customer inquiries and issues are handled efficiently and effectively. Moor's intuitive interface all... Read more about Moor

Trring Me is a user-friendly chatbot software designed to automate customer service and improve engagement on digital platforms. The software provides tools for creating conversational bots that can answer questions, process orders, and guide users through common queries, reducing response times and enhancing customer satisfaction. Trring Me includes customizable templates, NLP (natural language p... Read more about Trring Me

ResolveAI is an advanced chatbot software designed to streamline customer service and improve user engagement on websites and apps. It utilizes artificial intelligence to understand user inquiries, respond accurately, and provide helpful solutions without human intervention. ResolveAI is customizable, allowing businesses to tailor responses to their brand voice and specific customer needs. The pla... Read more about ResolveAI

CASER Legal Edition is a legal case management software designed for law firms to manage client information, case files, and billing processes efficiently. The platform offers tools for organizing case documents, tracking deadlines, and scheduling court dates, helping legal professionals stay organized. CASER Legal Edition also includes time-tracking and billing features, allowing law firms to str... Read more about CASER Legal Edition