Best Online Customer Service Software

VirtlX 360° Success Management is a customer satisfaction software designed to provide a full-circle approach to tracking and enhancing customer experiences. Through detailed feedback management, survey tools, and real-time sentiment analysis, VirtlX enables businesses to gauge customer satisfaction accurately and improve loyalty. It offers a customizable dashboard that visualizes customer insigh... Read more about VirtlX 360° Success Management

Videate is an intuitive video-making software designed for professionals and content creators to produce high-quality videos with ease. The platform includes a range of features for video editing, animation, and visual effects, allowing users to create engaging content for social media, marketing, and training. Videate’s drag-and-drop interface makes it accessible to users of all skill levels, w... Read more about Videate

SitoVivo Live Chat Software is a real-time communication tool designed to help businesses provide instant support and engage with customers through live chat. The software allows businesses to connect with website visitors, answer questions, resolve issues, and guide customers through their buying journey in real time. With features such as automated greetings, chatbot integration, and customer su... Read more about SitoVivo Live Chat Software

Pencil Spaces is an intuitive whiteboard software that enables users to brainstorm, collaborate, and visualize ideas in real time. Perfect for remote teams, educational institutions, and businesses looking to enhance creativity and problem-solving, Pencil Spaces offers a virtual canvas where users can draw, write, and organize their thoughts. With a variety of tools like sticky notes, shapes, and ... Read more about Pencil Spaces

ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick and effective responses. ClearFeed integrates seamlessly with multiple communication channels, such as email, social med... Read more about ClearFeed

ExDesk is a comprehensive help desk software designed to streamline customer support operations and improve service quality. The platform offers tools for ticketing, issue tracking, and knowledge base management, enabling support teams to resolve customer inquiries efficiently. ExDesk provides real-time reporting and analytics features that help managers monitor support performance and identify ar... Read more about ExDesk

FuzeDigital is a cutting-edge knowledge management software designed to facilitate information sharing and collaboration within organizations. The platform provides tools for creating, organizing, and accessing a centralized knowledge base, ensuring that employees have the resources they need at their fingertips. With features such as document management, search functionality, and user-generated c... Read more about FuzeDigital

CRMdesk is a comprehensive help desk software designed to enhance customer support and streamline service operations for businesses of all sizes. It offers a centralized platform for managing customer inquiries, tracking support tickets, and resolving issues efficiently, ensuring exceptional customer experiences. CRMdesk's intuitive interface allows support teams to create, assign, and prioritize ... Read more about CRMdesk

Travtus is a comprehensive Customer Service Software designed to enhance client support and streamline communication for businesses in various sectors. With Travtus, companies can manage customer inquiries, track interactions, and resolve issues more efficiently. The platform features an intuitive ticketing system that allows users to categorize, prioritize, and assign tasks to team members, ensur... Read more about Travtus

ShowHows is a versatile knowledge management software aimed at improving how businesses share and retain essential knowledge. With ShowHows, companies can easily create stepbystep guides, visual tutorials, and instructional content, all in a userfriendly, customizable interface. This platform is ideal for onboarding, training, and continuous learning, providing employees with clear, engaging resou... Read more about ShowHows

Mint Service Desk is a comprehensive customer service software designed to enhance support ticket management and improve customer satisfaction. This platform provides organizations with the tools to streamline their support processes, enabling agents to manage inquiries efficiently and resolve issues promptly. With its intuitive interface, Mint Service Desk allows users to create, track, and prior... Read more about Mint Service Desk

Neeyamo is a comprehensive human resource software designed to manage all aspects of HR functions, including payroll, benefits administration, talent management, and employee engagement. This platform helps businesses automate routine HR processes, improving efficiency and reducing manual workloads. With Neeyamo, HR teams can easily track employee records, manage onboarding, and ensure compliance ... Read more about Neeyamo

HelpSpace is a user-friendly help desk software designed to streamline customer support and improve response times. The platform offers a robust ticketing system that allows support teams to manage, prioritize, and resolve customer inquiries seamlessly. HelpSpace’s intuitive interface enables agents to categorize and assign tickets, track progress, and provide timely updates to customers. The so... Read more about HelpSpace

Roundesk is a comprehensive customer relationship management (CRM) software designed to help businesses build stronger customer relationships and drive growth. It provides tools for managing contacts, tracking interactions, automating marketing tasks, and analyzing customer data. Roundesk allows businesses to create personalized communication workflows, segment customers, and monitor engagement. T... Read more about Roundesk

Grypp is a sales enablement software designed to empower sales teams with the tools and resources they need to increase productivity, improve sales performance, and close more deals. The platform provides a centralized hub for managing sales content, training materials, and sales collateral, making it easier for sales representatives to access the resources they need during every stage of the sale... Read more about Grypp

Turf is a customer engagement software designed to help businesses create meaningful, personalized interactions with their customers across multiple touchpoints. This platform enables businesses to engage with customers via email, social media, SMS, and web chat, delivering targeted messages based on customer preferences, behaviors, and purchase history. Turf’s segmentation and analytics tools a... Read more about Turf

Cention is a comprehensive customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction. It offers a robust platform for managing customer inquiries, tracking support tickets, and facilitating seamless communication across multiple channels. With Cention, customer service teams can efficiently handle and prioritize incoming requests, ensuring ... Read more about Cention

Volie is a comprehensive call center software solution designed to help businesses manage customer service operations efficiently and effectively. The platform provides tools for handling inbound and outbound calls, automating call routing, and managing agent performance, ensuring a seamless customer experience. Volie’s advanced call routing features ensure that customers are connected to the ri... Read more about Volie

AgentHub is an advanced call center software designed to enhance the efficiency and effectiveness of customer service operations. This platform offers a comprehensive suite of tools for managing inbound and outbound calls, tracking customer interactions, and analyzing performance metrics. AgentHub features intuitive call routing, enabling organizations to connect customers with the right agents qu... Read more about AgentHub

INEXSO ERM is a robust help desk software solution that helps organizations manage and resolve customer inquiries efficiently. Designed to handle a high volume of support tickets, the software enables customer service teams to track, prioritize, and respond to issues in real time. INEXSO ERM offers features like automated ticket routing, knowledge base management, and multi-channel support, making... Read more about INEXSO ERM

Video Call Center is a call center software that facilitates video communication for customer service teams. The platform offers features such as video calls, screen sharing, and instant messaging to help agents resolve customer inquiries more effectively. With Video Call Center, businesses can provide a more personalized experience to their customers by engaging in face-to-face interactions, even... Read more about Video Call Center

Live Chat SoftwareDeepConverse is a state-of-the-art live chat software designed to enhance customer service by enabling businesses to engage with customers in real-time. It offers a seamless communication channel for businesses to address customer inquiries, resolve issues, and provide support directly through their website or mobile app. DeepConverse integrates AI-driven chatbots that handle com... Read more about DeepConverse

xFind is a comprehensive customer support software designed to help businesses deliver exceptional service by streamlining support processes and improving team efficiency. The platform includes a range of features that enable support teams to manage customer inquiries, track tickets, and resolve issues faster. xFind offers a central hub where agents can view customer queries across multiple channe... Read more about xFind

BeInContact is a powerful help desk software that helps businesses provide top-notch customer support and enhance user experiences. The platform offers a centralized ticketing system that allows support teams to manage and resolve customer inquiries efficiently. BeInContact supports multiple communication channels, including email, live chat, phone calls, and social media, ensuring that customers ... Read more about BeInContact

Simplifica+ is a powerful shipment tracking software that helps businesses monitor and manage their shipping operations efficiently. With its intuitive interface, Simplifica+ allows users to track shipments in real time across multiple carriers, providing updates on delivery status, expected arrival times, and any delays. The software integrates seamlessly with major carriers, such as FedEx, UPS, ... Read more about Simplifica+