Best Free NPS Software

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allow... Read more about Survicate

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling ... Read more about SurveyMonkey

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, cateri... Read more about SurveySparrow

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that feel like a conversation. This approach helps in getting higher response rates. Typeform offers a variety of question types, from simple multiple-choice to complex logic jumps, making it ver... Read more about Typeform

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a wide range of customizable templates, allowing users to quickly start with a design that suits their needs. It supports ... Read more about Jotform

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wide range of question types, including multiple-choice, matrix, and slider options. Zoho Survey's standout feature is its ... Read more about Zoho Survey

Freshsurvey is an NPS (Net Promoter Score) software that enables businesses to measure customer loyalty and satisfaction through quick, effective surveys. The platform automates NPS survey distribution via email, SMS, or in-app messaging, making it easy for companies to collect feedback. Freshsurvey’s analytics tools categorize responses, calculate NPS scores, and track changes in customer senti... Read more about Freshsurvey

Alchemer Survey, formerly known as SurveyGizmo, is a versatile and user-friendly tool for creating surveys and collecting data. This software stands out for its ability to tailor surveys to fit any need, whether for customer feedback, market research, or employee engagement. Alchemer Survey offers a range of question types, from multiple-choice to open-ended responses, making it easy to gather div... Read more about Alchemer

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. GetFeedback integrates seamlessly with Salesforce, enabling u... Read more about GetFeedback

Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to enhance customer loyalty. The platform offers customizable templates, real-time analytics, and automated reporting, allow... Read more about Questback

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

Drag'n Survey is an easy-to-use survey software that enables businesses and organizations to create custom surveys quickly and efficiently. The platform offers a drag-and-drop interface, allowing users to build surveys without any coding knowledge. Drag'n Survey provides a variety of question types, such as multiple-choice, rating scales, and open-ended questions, ensuring that users can gather de... Read more about Drag'n Survey

SurveyLegend is an online survey tool that simplifies creating, distributing, and analyzing surveys. It offers a drag-and-drop interface for easy survey design, allowing users to include various types of questions and multimedia elements. The platform supports mobile-responsive surveys, ensuring they look great on any device. Real-time analytics are a key feature, providing instant insights into s... Read more about SurveyLegend

Customer Thermometer is a feedback collection tool that allows businesses to gauge customer satisfaction quickly and easily. It offers one-click email surveys, enabling customers to respond effortlessly. This tool integrates with various email and helpdesk platforms for streamlined operations. Key features include real-time reporting, alerting businesses instantly when feedback is received. Custom... Read more about Customer Thermometer

IntouchSurvey is a robust survey software designed to help businesses collect, analyze, and act on customer feedback efficiently. The platform offers a wide range of features, including customizable survey templates, advanced branching logic, and multi-channel distribution options such as email, SMS, and web embedding. IntouchSurvey's intuitive interface allows users to create engaging surveys wit... Read more about IntouchSurvey

Surveypal is a user-friendly survey software designed to help organizations gather insights and feedback from their target audiences. With its intuitive interface, users can easily create and customize surveys to suit their specific needs, choosing from a variety of question types and formats. Surveypal's advanced analytics tools enable users to analyze responses in real time, providing valuable i... Read more about Surveypal

TRACX is a customer experience software designed to help businesses manage and improve their customer interactions. The platform provides tools for collecting customer feedback, analyzing sentiment, and identifying trends in customer behavior. TRACX allows businesses to track customer journeys across various touchpoints, such as websites, social media, and customer service interactions. The softwa... Read more about TRACX

Nicereply is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from their customers through various channels. Key features include customizable surveys, allowing you to tailor questions to fit your needs. It integrates seamlessly with popular support tools, ensuring easy setup and use. Nicereply also offers insightful analytics, g... Read more about Nicereply

ClearlyRated is a specialized software developed for service firms aiming to measure and enhance client satisfaction. Its core function is conducting client satisfaction surveys, providing businesses with crucial feedback on their performance. The platform stands out for its user-friendly design, making survey creation and distribution straightforward. ClearlyRated also excels in analyzing survey ... Read more about ClearlyRated

Sphinx iQ3 is a powerful survey software designed to simplify the process of creating, distributing, and analyzing surveys for organizations of all sizes. With its intuitive interface, users can easily design professional surveys using customizable templates and a wide range of question types. Sphinx iQ3 supports multiple distribution methods, including online, mobile, and paper surveys, ensuring ... Read more about Sphinx iQ3

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) survey... Read more about Retently

SPLENDID CORE is an intuitive and powerful survey software that enables businesses and organizations to design, distribute, and analyze surveys with ease. The software provides a wide variety of question types, from multiple choice to open-ended, allowing users to create customized surveys that meet their specific needs. Whether conducting market research, gathering customer feedback, or evaluatin... Read more about SPLENDID CORE

Keatext is a predictive analytics software that uses advanced machine learning algorithms to help businesses uncover valuable insights from their data. By analyzing historical trends and patterns, Keatext predicts future outcomes, enabling businesses to make more informed decisions and plan for the future with confidence. The platform offers features for sentiment analysis, trend forecasting, and ... Read more about Keatext

SatisMeter is an advanced 360 Degree Feedback Software designed to help businesses gather comprehensive feedback on employee performance from multiple sources, including peers, managers, and subordinates. The platform offers tools for creating customized feedback surveys, collecting responses, and analyzing feedback data, ensuring a well-rounded assessment of employee skills and behaviors. SatisMe... Read more about SatisMeter

Customerly is an innovative live chat software solution that enhances customer support and engagement for businesses. The platform allows organizations to interact with customers in real time, addressing inquiries and resolving issues efficiently. With its user-friendly interface, Customerly enables support teams to manage multiple conversations simultaneously while tracking customer interactions ... Read more about Customerly

Doopoll is a dynamic polling software designed to facilitate real-time feedback collection and audience engagement. This platform allows users to create interactive polls, surveys, and quizzes with ease, making it ideal for events, conferences, and online meetings. With features such as live results, customizable templates, and data analytics, Doopoll enhances audience participation and provides v... Read more about doopoll