Best Free NPS Software

Free NPS Software allows businesses to efficiently measure customer satisfaction and loyalty through the Net Promoter Score (NPS) system. These NPS software solutions enable organizations to gather valuable customer feedback, helping them assess how likely customers are to recommend their products or services. By using NPS tools, businesses can better understand customer sentiment and identify areas for improvement to drive business growth. Whether you're looking for a basic NPS system to collect feedback or advanced Net Promoter Score software with robust analytics features, these free solutions offer powerful tools to streamline your customer feedback process. They also provide real-time insights to help you enhance your customer experience and boost retention. Explore our curated list of the best free NPS software, NPS solutions, and NPS platforms. Find the right tool to help your business improve customer satisfaction, foster loyalty, and ultimately grow your customer base—all while reducing costs.

Note: Most of the products listed in this free NPS software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time NPS software to find the best fit for you.
  • 3.9 avg. rating from 02 reviews

Last Updated: October 01, 2025

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81 Software

Popular Picks in NPS Software

Survicate

Survicate

   (4.0)

$299 Per month

SurveyMonkey

SurveyMonkey

   (3.8)

$17.16 Per month

SurveySparrow

SurveySparrow

Contact Vendor

Delighted

Delighted

$17 Per month

List of Top Free NPS Software

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Business Beat is a cutting-edge employee engagement software designed to help organizations boost productivity and improve employee satisfaction. With its user-friendly interface, Business Beat allows companies to monitor, analyze, and enhance employee engagement levels through real-time feedback, surveys, and performance tracking tools. The software provides a range of features, including pulse s... Read more about Business Beat

Free Trial

Available

Pricing Type

$3 Per user

Location

Austria

Kimola Cognitive is a powerful machine learning software designed to help businesses harness the power of artificial intelligence to solve complex problems. The platform offers a range of machine learning tools, including data preprocessing, model training, and predictive analytics. With Kimola Cognitive, businesses can automate data analysis, predict future trends, and make data-driven decisions ... Read more about Kimola Cognitive

Free Trial

Available

Pricing Type

$199 Per month

Location

Turkey

Reveal how customer emotions impact your business

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Free Trial

14 Days

Pricing Type

$249 Per month

Location

Finland

SightMill is an innovative survey software that enables organizations to gather valuable feedback from customers and employees. With its easy-to-use interface, users can create customized surveys quickly, choosing from various question types and design templates. SightMill supports multiple distribution channels, including email and social media, ensuring maximum reach and participation. The softw... Read more about SightMill

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

GrowthScore is a comprehensive review management software designed to help organizations monitor and enhance their online reputation effectively. This platform offers a userfriendly interface that enables users to gather customer feedback, respond to reviews, and analyze sentiment effortlessly. GrowthScore supports features for review solicitation, allowing businesses to encourage satisfied custom... Read more about GrowthScore

Free Trial

Available

Pricing Type

$19 Per feautre

Location

United States

XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai

Free Trial

Available

Pricing Type

$25 Per year

Location

India

Promoter Ninja is a review management software designed to help businesses enhance their online reputation by managing, monitoring, and responding to customer reviews across multiple platforms. The software centralizes reviews from websites like Google, Yelp, and Trustpilot, allowing businesses to view, analyze, and respond to customer feedback in one place. Promoter Ninja’s features include aut... Read more about Promoter Ninja

Free Trial

Available

Pricing Type

$10 Per feautre

Location

Spain

Feedback Link is a powerful Net Promoter Score (NPS) software that enables organizations to measure customer loyalty, satisfaction, and overall experience effectively. The platform provides tools for designing and distributing NPS surveys, allowing businesses to gather valuable feedback from customers. With its intuitive interface, users can customize surveys with their branding and specific quest... Read more about Feedback Link

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

FanExam is a customer satisfaction software that allows businesses to measure and improve customer experiences through feedback and survey tools. Built around the Net Promoter Score (NPS) framework, FanExam enables companies to gather actionable insights directly from their customers. The software helps businesses create customized surveys, distribute them via multiple channels, and analyze the re... Read more about FanExam

Free Trial

Available

Pricing Type

$29 Per user

Location

Netherlands

Surveyapp is a user-friendly survey software that helps businesses collect valuable feedback from customers, employees, and stakeholders. The platform offers a variety of customizable survey templates and question types, enabling users to create surveys tailored to their specific needs. With powerful data analysis and reporting tools, Surveyapp automatically compiles results and generates insights... Read more about Surveyapp

Free Trial

Available

Pricing Type

$23.99 Per month

Location

United Kingdom

Retamo is an innovative review management software designed to help businesses monitor and manage their online reputation effectively. The platform provides tools for collecting, analyzing, and responding to customer reviews across various platforms, ensuring that organizations can engage with their audience and address feedback promptly. Retamo allows users to create customized review requests an... Read more about Retamo

Free Trial

Available

Pricing Type

$19 Per month

Location

Germany

WeHelp is a customer experience (CX) software platform designed to enhance the way businesses interact with their customers. By leveraging advanced analytics and feedback tools, WeHelp enables businesses to understand customer needs, identify pain points, and improve service delivery. The software includes features for collecting and analyzing customer feedback through surveys, chatbots, and socia... Read more about WeHelp

Free Trial

Available

Pricing Type

$19 Per feautre

Location

United States

Screeb is a user-friendly survey software designed to help businesses collect feedback, gather insights, and improve decision-making through customizable surveys and questionnaires. The platform allows users to create surveys with a variety of question types, including multiple choice, open-ended, and Likert scale questions. Screeb’s intuitive drag-and-drop interface makes it easy to design surv... Read more about Screeb

Free Trial

Available

Pricing Type

$79 Per month

Location

France

Upzelo is a specialized customer success software designed to help organizations enhance customer engagement and drive retention effectively. This platform provides users with tools to monitor customer interactions, track usage patterns, and assess satisfaction levels seamlessly. With Upzelo, businesses can easily identify at-risk customers, implement proactive engagement strategies, and ensure th... Read more about Upzelo

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

VirtlX 360° Success Management is a customer satisfaction software designed to provide a full-circle approach to tracking and enhancing customer experiences. Through detailed feedback management, survey tools, and real-time sentiment analysis, VirtlX enables businesses to gauge customer satisfaction accurately and improve loyalty. It offers a customizable dashboard that visualizes customer insigh... Read more about VirtlX 360° Success Management

Free Trial

Available

Pricing Type

$52 Per user

Location

United Kingdom

Rapidoform is a versatile and user-friendly survey software that helps businesses, researchers, and educators design and deploy surveys quickly and effectively. Whether you're conducting market research, collecting feedback, or gathering data for academic studies, Rapidoform offers an intuitive drag-and-drop interface that simplifies survey creation. The platform supports a wide range of question ... Read more about Rapidoform

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

AirVote is a comprehensive customer experience management platform designed to capture real-time customer feedback through surveys, polls, and interactive voting tools. It helps businesses gather valuable insights by engaging customers in a simple and seamless way. The software provides intuitive features such as customizable templates, data analytics, and reporting tools, allowing businesses to a... Read more about AirVote

Free Trial

Available

Pricing Type

$30 Per year

Location

United States

Reeview is a powerful review management software designed to help businesses monitor, collect, and respond to customer reviews across multiple platforms. With Reeview, businesses can track reviews from various sources, including Google, Yelp, Facebook, and other industry-specific review sites, all in one centralized dashboard. The software allows businesses to automatically respond to reviews, imp... Read more about Reeview

Free Trial

Available

Pricing Type

$49 Per month

Location

United Kingdom

Finfo Engage is an innovative employee engagement software designed to foster a motivated, productive, and satisfied workforce. The platform offers a suite of tools including pulse surveys, recognition programs, performance tracking, and communication channels, enabling organizations to understand and enhance their employees' experiences. Finfo Engage's intuitive interface allows HR teams to easil... Read more about Finfo Engage

Free Trial

Available

Pricing Type

$440 Per user

Location

United Kingdom

Surveyol is an easy-to-use survey software designed to help businesses gather insights and feedback from customers, employees, and other stakeholders. The platform allows users to create customizable surveys, questionnaires, and polls with various question types, including multiple-choice, Likert scales, and open-ended responses. Surveyol provides a range of templates to suit different survey need... Read more about Surveyol

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

IndeCX is an advanced Business Intelligence (BI) software solution designed to help organizations unlock actionable insights from their data. By integrating with multiple data sources, IndeCX allows users to analyze, visualize, and interpret business data in real time. The software provides intuitive dashboards, interactive reports, and predictive analytics tools, enabling businesses to make infor... Read more about IndeCX

Free Trial

Available

Pricing Type

$60 Per month

Location

Brazil

User Vista is a sophisticated survey software designed to help businesses gather customer feedback and insights. By creating and distributing surveys, businesses can better understand customer preferences, satisfaction, and pain points. The software offers a variety of question types, including multiple-choice, Likert scales, and open-ended responses, making it easy to tailor surveys to meet speci... Read more about User Vista

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

allswers is a dynamic customer engagement software designed to help businesses build meaningful relationships with their customers. The platform enables companies to provide personalized, proactive communication through multiple channels, including email, chat, and social media. With allswers, businesses can automate responses to customer queries, create targeted marketing campaigns, and track cus... Read more about allswers

Free Trial

Available

Pricing Type

$85 Per feautre

Location

Spain

RapidNPS is a user-friendly Net Promoter Score (NPS) software designed to help businesses measure and improve customer satisfaction. The software allows companies to gather feedback from customers by sending automated NPS surveys via email, SMS, or in-app messages. It provides a simple yet powerful way to gauge customer loyalty and identify promoters, passives, and detractors. RapidNPS enables bus... Read more about RapidNPS

Free Trial

NA

Pricing Type

$0 Per month

Location

United Arab Emirates

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Free Trial

Available

Pricing Type

$149 Per month

Location

United Arab Emirates

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