Best Free Knowledge Management Software

Free knowledge management software solutions are cloud-hosted digital platforms that enable small businesses and organizations to design, create, edit, share, and publish vital information as an online library that is accessible to the public as well as their employees. This information/knowledge could be anything. It could be about how to use a particular product or steps to perform a specific operation. Free and open source knowledge base software tools offer many fundamental features: KB management, categorization, text editing, activity tracking, access controls, live chat, notifications, reporting and analytics, multi-language support, and more. However, the number of features offered might be different, depending on the software. Are you looking for free knowledge base software solutions? You have landed on the right spot. SoftwareWorld has curated a list of the top-rated free knowledge base software that might catch your eye. Now, let’s go through the list provided below:

Note: Most of the products listed in this Free knowledge management software category offer free trial versions, though they have restrictions like timens limits, fixed number of users, or limited features. For more options and features, compare and evaluate all knowledge management software to find the best fit for you.

best free knowledge management software
  • 4.7 avg. rating from 06 reviews

Last Updated: October 01, 2025

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Popular Picks in Knowledge Management Software

Trainual

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Zendesk Suite

Zendesk Suite

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List of Top Free Knowledge Management Software

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Enable LMS is a user-friendly learning management system designed to streamline the delivery of online training and education programs. The software supports various learning formats, including video tutorials, quizzes, and interactive modules, catering to different learning styles. With Enable LMS, organizations can create customized courses, track learner progress, and generate detailed reports ... Read more about Enable LMS

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

HelpDocs is a powerful knowledge management software designed to empower organizations to create, manage, and share documentation and support resources effectively. This platform enables users to build a centralized knowledge base that can be easily accessed by both customers and team members. With its intuitive interface, HelpDocs allows organizations to create articles, FAQs, and tutorials that ... Read more about HelpDocs

Free Trial

Available

Pricing Type

$39 Per user

Location

United Kingdom

Roam is a powerful knowledge management software designed to help businesses capture, organize, and share knowledge within their teams. By providing a centralized platform for storing documents, resources, and best practices, Roam ensures that critical information is easily accessible to employees when they need it most. The software includes robust search functionality, allowing users to quickly ... Read more about Roam

Free Trial

Available

Pricing Type

$15 Per month

Location

United States

Intranet and Social Collaboration Solutions

Axero is a comprehensive intranet software tailored to foster seamless collaboration and communication within organizations. Its standout feature is the centralized hub it creates, where employees can access essential tools, documents, and company updates in one place. Axero's ease of use is highlighted by its intuitive interface, promoting user engagement and adoption. The platform excels in faci... Read more about Axero

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

United States

EV Self Help is a comprehensive knowledge management software designed to empower organizations to create, manage, and share valuable information resources effectively. This platform enables users to develop a centralized repository of knowledge, allowing employees to access essential documents, FAQs, and training materials easily. With features such as intuitive search functionality, content cate... Read more about EV Self Help

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Trellis.law is an innovative artificial intelligence software designed specifically for legal professionals. This AI-powered platform offers comprehensive legal research and analytics tools, enabling attorneys and law firms to streamline their case preparation, enhance productivity, and improve decision-making. Trellis.law uses natural language processing (NLP) to analyze court decisions, judge ru... Read more about Trellis.law

Free Trial

Available

Pricing Type

$99 Per month

Location

United States

Participate is a dynamic community software platform that enables businesses and organizations to build and manage thriving online communities. Whether for customer engagement, employee collaboration, or knowledge sharing, Participate provides the tools needed to create an interactive and supportive environment. The platform includes features for discussion boards, user profiles, event management,... Read more about Participate

Free Trial

Available

Pricing Type

$900 Per month

Location

United States

Ai-Powered Enterprise Search, Intranet, and Wiki

Guru is a cutting-edge knowledge management software, revolutionizing how teams access information. It's incredibly user-friendly, ensuring vital knowledge is always at your fingertips. With Guru, you can create a centralized knowledge base that's easily accessible. Its AI Suggest feature intuitively recommends relevant content, streamlining workflow. Its browser extension and Slack integration me... Read more about Guru

Free Trial

30 Days

Pricing Type

$$15 Per month

Location

United States

Your company knowledge base, on autopilot.

Slite is an AI-powred knowledge base software that streamlines team communication and information sharing. It's particularly effective in organizing and centralizing team knowledge, making it easily accessible to all members. Slite stands out with its clean, intuitive interface that simplifies content creation and management, even for non-technical users. Key features include real-time collaborati... Read more about Slite

Free Trial

Available

Pricing Type

$8 Per month

Location

France

Knowledge Base Software by KnowledgeOwl

KnowledgeOwl is a comprehensive knowledge management software that excels in creating user-friendly, easily navigable knowledge bases. Ideal for both internal team use and customer support, its strength lies in its simplicity and flexibility. Users can quickly create detailed documentation, guides, and FAQs with an intuitive editor that requires no technical expertise. KnowledgeOwl's standout feat... Read more about KnowledgeOwl

Free Trial

Available

Pricing Type

$90 Per month

Location

United States

XWiki is a versatile knowledge management software designed to help businesses and organizations create, organize, and share knowledge across teams. The platform offers tools for building collaborative wikis, managing documents, and tracking content updates, enabling teams to work together efficiently on projects and knowledge-sharing initiatives. XWiki supports version control, allowing users to ... Read more about XWiki

Free Trial

Available

Pricing Type

$10 Per month

Location

France

WoodWing Scienta is a robust quality management software designed to help businesses optimize their quality assurance processes and ensure compliance with industry standards. The platform offers tools for document management, audit tracking, and corrective actions, helping organizations streamline workflows and reduce quality-related risks. WoodWing Scienta allows businesses to track product quali... Read more about WoodWing Scienta

Free Trial

Available

Pricing Type

$1400 Per user

Location

United States

Employee Success Platform for Modern Workplaces

Jostle is an innovative employee intranet platform designed to simplify internal communication and foster a vibrant workplace culture. Its unique approach emphasizes ease of use and employee engagement. Key features include a visual employee directory, making it easy to connect with colleagues, and a news feed for company updates and announcements. Jostle stands out for its emphasis on showcasing ... Read more about Jostle

Free Trial

30 Days

Pricing Type

$$4 Per month

Location

Canada

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only fa... Read more about Re:amaze

Free Trial

14 Days

Pricing Type

$29 Per month

Location

United States

Scribe is a cutting-edge documentation tool that revolutionizes the way processes and workflows are communicated. Its unique feature is the ability to automatically generate step-by-step guides from a user's actions, capturing every click and keystroke. This makes creating detailed, easy-to-follow process documentation exceptionally efficient and accurate. Scribe is designed for simplicity, enabli... Read more about Scribe

Free Trial

NA

Pricing Type

$12 Per month

Location

United States

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

Free Trial

Available

Pricing Type

$45 Per month

Location

United States

A modern, simple, and blazingly fast way to collaborate – bring knowledge, docs, and projects together in one place.

Nuclino is a cloud-based team collaboration software that simplifies knowledge sharing and project management. It offers a clean, minimalistic interface for creating and organizing content in a collaborative workspace. Key features include real-time editing and commenting, enabling team members to work together seamlessly. Nuclino supports the creation of visual graphs to display how pages are int... Read more about Nuclino

Free Trial

14 Days

Pricing Type

$6 Per month

Location

Germany

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowled... Read more about USU Knowledge Management

Free Trial

Available

Pricing Type

$10 Per user

Location

Germany

Standuply is a knowledge management software designed to enhance team collaboration and streamline communication within organizations. The platform allows teams to automate stand-up meetings, gather updates, and share project progress efficiently. Standuply integrates seamlessly with popular messaging platforms like Slack and Microsoft Teams, enabling team members to submit updates directly throug... Read more about Standuply

Free Trial

Available

Pricing Type

$7 Per feautre

Location

United States

JigSpace is an innovative knowledge management software that allows businesses to create, share, and collaborate on 3D visual content. It enables users to build interactive 3D models and visual tutorials, making complex ideas and processes easier to understand and communicate. With JigSpace, businesses can create immersive training materials, product demonstrations, and knowledge-sharing resources... Read more about JigSpace

Free Trial

Available

Pricing Type

Contact Vendor

Location

Australia

Enghouse eKMS is a powerful help desk software solution designed to streamline customer support and enhance service quality. With eKMS, businesses can manage and resolve customer inquiries efficiently through multiple communication channels, including phone, email, and chat. The platform offers a centralized ticketing system that helps support teams track, prioritize, and resolve issues quickly. I... Read more about Enghouse eKMS

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

All-In-One CRM with Marketing Automation

GreenRope is a versatile all-in-one CRM and marketing automation software offering a comprehensive business solution. With its user-friendly interface, GreenRope empowers you to manage contacts, streamline sales, and automate marketing campaigns seamlessly. What makes GreenRope unique is its exceptional ability to provide a 360-degree view of customers, enabling personalized communication and targ... Read more about GreenRope

Free Trial

14 Days

Pricing Type

$99 Per month

Location

United States

Top IT Service Management Platform

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Netherlands

Your omnichannel helpdesk solution for efficient customer support, ticket management, and support collaboration.

Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media into a single interface. This centralization ensures efficient handling of customer inquiries. Deskpro's powerful ticketin... Read more about Deskpro

Free Trial

Available

Pricing Type

$29 Per month

Location

United Kingdom

Help Desk Software for Customer Support

Helprace is a comprehensive customer service solution tailored to enhance customer engagement and support efficiency. This platform integrates multiple support tools, including a help desk, a knowledge base, and community forums, into a single, user-friendly interface. Key features include a robust ticketing system that streamlines inquiries, ensuring prompt and organized responses to customer nee... Read more about Helprace

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

Following are some of the main features that the majority of free Knowledge Management Software offers in general:

  • Knowledge Base Management
  • Document Management
  • Drag & Drop
  • Content Library
  • Discussions/Forums
  • Content Management
  • Text Editing

Typically, there are some limitations to using free Knowledge Management Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.
However, you can always go for budget-friendly paid versions, which may break the limit barriers.

The majority of free Knowledge Management Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

For example:


The majority of free Knowledge Management Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of free Knowledge Management Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Knowledge Management Software are safe to use. They strictly adhere to regulatory compliance.

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