Best Free Knowledge Management Software

The KNOWLEDGE is a knowledge management software designed to help organizations capture, organize, and share vital information across teams. This software provides a central repository for storing documents, FAQs, procedures, and other resources, making it easier for employees to access the information they need. The KNOWLEDGE offers advanced search capabilities, tagging, and categorization option... Read more about The KNOWLEDGE

Elastic Enterprise Search is a powerful insight engine designed to provide organizations with intuitive, scalable search capabilities across various data sources. By centralizing access to data from internal systems, documents, and external content, it enables users to quickly find relevant information and gain actionable insights. The software’s AI-driven algorithms enhance search accuracy, del... Read more about Elastic Enterprise Search

SolarWinds Service Desk is an advanced, user-friendly software solution designed for efficient IT service management. Its comprehensive features allow seamless tracking and resolving of IT issues, making it ideal for businesses seeking streamlined IT workflows. Key features include automated ticketing, which simplifies incident reporting and resolution. The asset management tool tracks and manages... Read more about SolarWinds Service Desk

Attivio is an advanced business intelligence (BI) platform that empowers organizations to harness the full potential of their data. With its cutting-edge AI-powered search and analytics capabilities, Attivio enables businesses to uncover hidden insights, identify trends, and make informed decisions faster. The software combines structured and unstructured data from multiple sources into a unified ... Read more about Attivio

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

Freshworks Customer Service Suite is an all-in-one customer support software that helps businesses provide exceptional service through multiple channels, including email, chat, phone, and social media. The platform includes a powerful helpdesk, live chat tool, and customer relationship management (CRM) system, allowing businesses to manage customer inquiries, track tickets, and provide timely resp... Read more about Freshworks Customer Service Suite

POLITICO Pro is a powerful government software designed to provide policymakers, lobbyists, and organizations with the insights and tools needed to navigate the complex landscape of government and public affairs. This platform offers comprehensive access to legislative updates, policy analysis, and government data, enabling users to stay informed about critical issues and developments. With featur... Read more about POLITICO Pro

Help Scout is a customer service software designed to provide an efficient and organized way for businesses to handle customer support. It's primarily known for its shared inbox feature, which allows support teams to manage all customer emails in one place. This helps ensure that no customer query is missed or overlooked. Help Scout also offers a knowledge base platform, enabling companies to crea... Read more about Help Scout

monday.com is a versatile work operating system designed to streamline collaboration and project management. Its colorful and intuitive interface simplifies complex workflows, offering customizable boards to fit various team needs. From task tracking to project timelines, monday.com adapts to your unique processes. Team members can easily communicate, share files, and update progress in real-time,... Read more about monday.com

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports that offer valuable insights, enabling informed decision-making. Automation capabilities streamline routine tasks, offerin... Read more about ManageEngine ServiceDesk Plus

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Planio is a versatile Agile Project Management Tools Software designed to facilitate collaborative and efficient project management for teams of all sizes. With its intuitive interface, Planio offers a comprehensive suite of tools for planning, tracking, and executing projects using Agile methodologies such as Scrum and Kanban. The software supports features like task management, sprint planning, ... Read more about Planio

Nuxeo is a powerful enterprise content management (ECM) software designed to streamline document and asset management across organizations. With its flexible, opensource platform, Nuxeo enables users to store, organize, and retrieve vast amounts of digital content. The software’s advanced search and categorization features allow users to locate specific files quickly, enhancing productivity. Nux... Read more about Nuxeo

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Quip is a collaborative productivity software that combines documents, spreadsheets, and communication tools in one seamless interface. It facilitates teamwork, allowing users to create and edit documents and spreadsheets collaboratively in real-time. A key feature is its integrated chat functionality, enabling team members to communicate directly within documents, ensuring context-rich discussion... Read more about Quip

IdeaScale is an advanced idea management software, designed to empower organizations to harness collective intelligence for innovation. It's renowned for its user-friendly interface, allowing participants to easily submit, discuss, and vote on ideas. The platform stands out with its customizable campaigns, enabling targeted ideation to address specific organizational challenges. IdeaScale supports... Read more about IdeaScale

Fusebase, formerly known as Nimbus, is an innovative Collaboration Software designed to enhance teamwork and productivity within organizations. Featuring a user-friendly platform, Fusebase offers a suite of tools including document sharing, real-time editing, task management, and communication channels, enabling teams to work together seamlessly regardless of their location. Its comprehensive feat... Read more about Fusebase (Formerly Nimbus)

The Learning Experience Platform (LXP) by Haufe Akademie is an innovative software solution designed to deliver personalized learning experiences in the corporate sector. The platform empowers organizations to provide employees with access to a wide range of training materials, from online courses and videos to webinars and podcasts. Its advanced recommendation engine customizes learning paths bas... Read more about Learning Experience Platform by Haufe Akademie

MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessible to employees and customers. MindTouch features a user-friendly interface that allows for the creation of articles, FAQ... Read more about MindTouch

DokuWiki is a versatile, open-source knowledge management software designed to facilitate documentation and collaboration within teams and organizations. Known for its simplicity and ease of use, DokuWiki provides a user-friendly environment for creating, managing, and sharing content, with no database required. The software supports collaborative editing, allowing multiple users to contribute to ... Read more about DokuWiki

eGain AI Agent for Customer Self-Service serves as an intelligent front end to a centralized, AI-driven knowledge base. It ensures customers receive accurate and consistent answers, regardless of channel or device. Intelligent search capabilities, context recognition, and proactive content recommendations enable faster problem resolution. The platform streamlines the management of complex informa... Read more about eGain AI Agent for Customer Self-Service

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Pega Customer Service is an advanced live chat software designed to enhance customer support and streamline communication for businesses of all sizes. This comprehensive platform offers features such as real-time messaging, automated responses, customer profiling, analytics, and integration with CRM systems, providing organizations with the tools needed to deliver exceptional customer service effi... Read more about Pega Customer Service

Figure 1 is a specialized Knowledge Management Software designed for healthcare professionals to share and discuss medical cases, images, and expertise securely. It offers a collaborative platform where doctors, nurses, and medical students can access a vast library of medical images and cases, enhancing learning and improving patient care through shared knowledge. Figure 1 features an intuitive i... Read more about Figure 1